This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Infotainment System screen is black and doesn't work. This poses a safety hazard as the navigation is inoperable; handsfree calls cannot be made while driving, which is required by law, since bluetooth is inoperable; and the back-up camera works intermittently and a person or another car could be hit while I'm backing up the vehicle.. The problem appeared quickly without warning in late January/early February 2023. I immediately took the SUV to the dealership on February 3, 2023 where it was confirmed that the Infotainment System does not work and the service manager advised that it cannot be fixed.
- Upper Marlboro, MD, USA
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- Upper Marlboro, MD, USA