Windshield
Dealer Announcement:
Nissan is conducting a dealer inventory quality action to replace the windshield on 14 2020 Nissan Pathfinder vehicles identified in Service Comm. Due to a manufacturing issue that has since been corrected, Nissan has determined that the windshields on the subject vehicles may not have been installed per specification on these 14 vehicles.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
What Dealers Should Do:
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History â?? Open Campaign I.D. PC756
â?¢ New vehicles in dealer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
ï?§ Refer to NPSB 15-460 for additional information
â?¢ Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability.
2. Please do not drive, sell, loan, or trade the specific vehicles in Dealer Inventory subject to this Quality Action.
â?¢ If an affected vehicle was inadvertently traded, this information should be forwarded to the new dealer.
3. Use the Electronic Service Manual (ESM) to replace the windshield prior to retail delivery of the vehicle.
â?¢ Dealers have the option to sublet the repair (up to $150 sublet allowance is available)
4. Once remedied, dealers may submit the applicable warranty claim for the action performed and release the vehicle.
