Running Boards Torque
Dealer Inventory
***** Dealer Announcement *****
Nissan is conducting a dealer inventory quality action to torque the bolts on the running boards
to correct specification on 38 specific MY2022 Nissan Pathfinder vehicles identified in Service
Comm and National Service History – Open Campaigns. The subject bolts were not torqued to
specification during installation.
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or
assigned and in transit to the dealer.
***** What Dealers Should Do *****
PLEASE FOLLOW THE ATTACHED INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National
Service History – Open Campaigns I.D. PC851
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
• Please continue to check newly arriving inventory for campaign applicability.
2. Use the attached procedure to remedy any vehicles affected by this quality action prior
to sale.
3. Once remedied, dealers should submit the applicable warranty claim for the action
performed to close the campaign in Service Comm and release the vehicle for sale.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open
Campaign using the appropriate campaign I.D. for the status on each affected vehicle currently
in new vehicle inventory.
