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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
9,334 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota 4Runner seat belts / air bags problems

seat belts / air bags problem

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2012 Toyota 4Runner Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #10

Mar 022017

4Runner

  • miles

A D V E R T I S E M E N T S

Takata airbags: I received the interim notice from Toyota recalling my front "passenger" airbag. Currently there is not a fix, so for liability purposes Toyota recommends that no passengers should ride in the front seat while the vehicle is operating. The liability is on me! I received this notice the first of March, the recall date is January 9, 2017. What about the drivers air bag" seriously, should I not drive my car" I guess the liability falls back to takata and Toyota if the drivers airbag malfunctions. This company has a continued problem with airbags. I have no confidence, in the fact, that there is an issue with the front passenger airbag, then all the takata airbags in the car are a potential hazard. Where are the recommendations for drivers, for other passengers, how to properly place booster seats to minimize injury or death. I curious to find out what other matters/issues have not surfaced to the consumer for all vehicles that are impacted by takata and their respective car manufacturers.

- Decatur, GA, USA

problem #9

Jan 092017

4Runner

  • miles
The contact owns a 2012 Toyota 4runner. The contact received notification of NHTSA campaign number: 17006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Normandy Park, WA, USA

problem #8

Mar 072017

4Runner

  • miles
Takata recall. Toyota's letter states not to use the front passenger seat while they figure out a solution. We purchased this vehicle to use it as a 5 passenger vehicle and we need to use all the seats. Please get Toyota/takata to replace this airbag as soon as possible!

- Los Angeles, CA, USA

problem #7

Jan 092017

4Runner

  • miles

A D V E R T I S E M E N T S

Takata recall-- this remedy is taking too long to fix. I need every seat in my vehicle so the current suggestion to not have anyone sit in the front seat is not acceptable.

- Fort Valley, GA, USA

problem #6

Feb 252017

4Runner

  • miles
Takata recall hi, I do not believe my Toyota dealer (dotson Toyota, auburn, wa) or Toyota is re-mediating the airbag defect in a reasonable time. Neither the dealer or Toyota is able to provide me an estimated timeframe for repair/replacement of the airbag, and this is unacceptable. Recommending to not operate the vehicle with an occupant in the front passenger seat without an estimate timeframe for repair/replacement is completely unrealistic and unacceptable. Please advise.

- Tacoma, WA, USA

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problem #5

Feb 222017

4Runner

  • miles
I received a recall from Toyota on my 4 runner and daily I carry passengers in my car, this is very inconvenient and I am requesting that Toyota provide a rental car until they can fix the problem.

- Helena, AL, USA

problem #4

Feb 202017

4Runner

  • 33,000 miles

A D V E R T I S E M E N T S

Takata recall. Toyota's response to the recall is unacceptable. I simply do not understand how they can justify telling people not to use their cars, without offering an solution, compensation or even an estimated timeline for the fix. How is it that they will offer a buy-program to Tacoma and Tundra owners over some rust, but I am offered nothing for a car that is inoperable?

- Atlanta, GA, USA

problem #3

Jan 072017

4Runner

  • miles
Takata recall. The contact owns a 2012 Toyota 4runner. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Harvest, AL, USA

problem #2

Feb 012017

4Runner

  • miles
I received a recall notice for this vehicle (vehicle purchased in zone a per the recall). I inquired about a rental from Toyota corporate as stated would be allowed in the remedy notice. They informed me that my passenger front seat is safe to sit in until at least may of 2018 (contrary to the recall remedy notice), but will not provide in writing that the front passenger airbag is safe/not defective through may of 2018. It seems to be against public policy to tell customers it is safe to sit in a seat that is dangerous, especially when the recall itself was already phased in. Toyota filed a dir with you on January 10, 2017 which involves my vehicle.

- Parkville, MO, USA

problem #1

Jul 122014

4Runner 6-cyl

  • 16,400 miles
I was first one waiting at the light, traveling eastbound on butler/airport rd. When the light turned green, I proceeded through the intersection. When I was about halfway to three-quarters through the intersection, I noticed a MINIcooper approaching rapidly, heading northbound on shute rd. I knew she was going to hit me, so I attempted to swerve left to avoid a high impact collision. I didn't hear her brakes until the point of impact, she T-boned my 4runner hitting me in the rear passenger side near the wheel well. My 4runner than tipped and rolled upside down. I waited until the 4runner stopped moving, unbuckled the seat belt and flipped over to the ground (now the roof of the vehicle). I looked at the window and attempted to pull/push the side curtain airbag out of the way, I even tried kicking it a few times, but it was still inflated and wouldn't budge. I remembered that I kept a pocketknife in the center console. I looked for it, and saw it on the ground. I got the nail file section open, but that didn't do anything to the airbag. I then heard someone outside the vehicle shout 'help is on the way, they'll get you out'. I asked her if she could help me cut the airbag, and handed her the knife through the gap between the airbag and the car frame. She tried to cut the cord that connected the airbag to the car but that didn't work, so I told her just to slit the bag itself. She was able to do that, and helped me get out of the vehicle. I took pictures of the vehicle overturned a few minutes later, and the passenger side airbag was still inflated. I can provide this picture upon request. The vehicle was totaled, and is now property of state farm, claim #[xxx]. my concern is that if there was a vehicle fire and I did not have a pocket knife, I would not have been able to exit the vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hillsboro, OR, USA

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