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CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.

The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.

So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.

CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.

10.0

really awful
Crashes / Fires:
31 / 0
Injuries / Deaths:
33 / 1
Average Mileage:
73,535 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Camry seat belts / air bags problems

seat belts / air bags problem

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2004 Toyota Camry Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #35

Feb 232015

Camry

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Toyota Camry. While driving approximately 35 mph, the vehicle crashed into a pole. The details of the crash were not available. The air bags did not deploy. The contact mentioned that there was significant damage to the vehicle. The driver sustained a fractured sternum, neck and back pain. The passenger suffered a left leg injury and severe soft tissue damage to the upper torso. Medical attention was required for both occupants. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 100,000.

- Oak Park, MI, USA

problem #34

Jul 282004

Camry

  • 12,632 miles
The contact owns a 2004 Toyota Camry. While driving at various speeds, the air bag warning indicator continuously illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer. The dealer stated that they re-calibrated the passenger side air bag indicator, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 12,632.

- Springfield, MA, USA

problem #33

Jun 052015

Camry

  • miles
There is no horn after the air bag light came on so I called conicelli Toyota in springfield pa, but they said only passenger side airbags were a problem so I would have a $115 dollar charge plus labor & parts so I can not pay that now so he said just call back when you can" & hung up well the airbag didn't just light up for no reason? I am the only driver & the only passengers ever are my grandchildren!! I only get ssdisabilty so I guess I will have to drive it the way it is"

- Drexel Hill, PA, USA

problem #32

Mar 022015

Camry

  • 103,000 miles

A D V E R T I S E M E N T S

Dash airbag light came on and the passenger air bag sensor showed off even through someone was in the seat. First the dealer tried to reset system, but two days later light came back on. Took to dealer second time and they had trouble finding issue at first. Issue traced to airbag switch under back seat. Learned that while light is on entire airbag system fails. Dangerous situation and surprised by lack of redundancy in such an important system. Cost of repair seems very excessive at $1,000 for a sensor, but have little choice. I realize that the car is ~10 years old, but failure of this component seem very premature. Car is in very good condition with no excess wear or subject to abuse.

- Waterbury, CT, USA

problem #31

Dec 132013

Camry

  • 232,000 miles
The contact owned a 2004 Toyota Camry. The contact stated that a semi truck rear ended the contact's vehicle. As a result, the contact's vehicle crashed into another vehicle and the air bags failed to deploy. A police report was filed and no injuries were sustained. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 232,000. The VIN was not available.

- Kansas City, MO, USA

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problem #30

Jun 182014

Camry

  • miles
The contact owned a 2004 Toyota Camry. The contact stated while driving approximately 10 mph, the vehicle was involved in a crash and the air bags failed to deploy. The contact and another occupant sustained unknown injuries and medical attention was required. The vehicle was destroyed. A police report was filed. The manufacturer was notified of the failure. The failure mileage was unknown and the VIN was unavailable.

- Egg Harbor Township, NJ, USA

problem #29

Nov 082014

Camry

  • 110,000 miles

A D V E R T I S E M E N T S

TL-the contact owns a 2004 Toyota Camry. The contact stated that the passenger side dashboard started to deteriorate around the air bag area. The dealer diagnosed that the dashboard needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 110,000.

- Lake Mary , FL, USA

problem #28

Oct 242014

Camry 4-cyl

  • 88,000 miles
.......just need to ask a question, in light of the stories on air bag, the light on my dashboard says..."passenger air bag off"......I called Toyota and they asked if I were nearby and could I come in when I called (about 4 pm).... I said I was nearby and drove directly there (67th western, Chicago. One of the tech's looked at the light and said "oh that light will go off when some one sits in the passenger seat ( knew it wouldn't)....he immediately went to the passenger side, sat down and the light didn't go off.....then he said oh, ur airbag light is on (behind the steering wheel). He then said since ur car is not on the re-call list, we have to conduct an inspection..about $110 dollars, and then if we find something, the $110 will be applied to the charges. I said like what, he said it might be a sensor, it might be something else we don't know until we inspect it............................so, my question to you is how do you know that 2004 Camry's are not included, and whether or not, Toyota just wants to charge me for something that they should have covered.... secondly, 2 items on your recall list, I don't believe were done a) NHTSA #11V539000, Nov. 9, 2011..........................and B)NHTSA#04V346000, July 13, 2004.......................thank you for your assistance and advice.

- Chicago, IL, USA

problem #27

Aug 022014

Camry

  • 36,000 miles
The contact owned a 2004 Toyota Camry. While driving in reverse, the contact depressed the brake pedal and the vehicle failed to respond. As a result, the contact crashed the vehicle into another vehicle. The air bags failed to deploy. The contact sustained a bruised rib on the right side, but did not require medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified. The speed was unknown. The approximate failure mileage was 36,000.

- Winter Haven, FL, USA

problem #26

Jan 112012

Camry

  • 45,000 miles
The contact owns a 2004 Toyota Camry. The contact stated that while at a stop light, another vehicle crashed into the passenger side of the vehicle. The vehicle then reversed and crashed into the vehcle a second time from the front end. The air bags failed to deploy. A police report was filed and one injury was reported. On another occasion, the contact stated that while driving at various speeds, the rear passenger wheel felt abnormal and as a result the contact crashed into an embankment. The air bags again did not deploy and the contact injured her back and legs. A police report was filed. The vehicle was not diagnosed or repaired. The approximate failure mileage was 45,000. The VIN was not available.

- Sherveport, LA, USA

problem #25

Jul 062014

Camry 4-cyl

  • 84,000 miles

A D V E R T I S E M E N T S

On July 6th I notice passenger side air bag on my Toyota Camry 2004 model is crack about 6 inches and look like it going to explore I'm extremely concern about this because I do not want anyone to get hurt especially when it can be avoid. I contact Toyota they told me to take to the dealer for an evaluation. I'm fearful because some time my daughter sits in the passenger side of this car and do not want her to get hurt. Toyota told me that there is no recall for this problem. Toyota also told me that the car is old and they might not be responsible to fix...I am a confuse by their respond because this is a manufacture problem not the customer. I can send picture, please let me know how I can do that. My husband will take the car to the dealer on July 8th please contact me with the process to repair. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Updated 2/6/2015

- Bellerose, NY, USA

problem #24

Jan 032012

Camry

  • 50,000 miles
The contact owns a 2004 Toyota Camry. The contact stated that while traveling at an unknown speed, she was involved in a crash. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not taken to the dealer for inspection of the air bag failure. The manufacture was not notified of the failure. The failure mileage was 50,000 and the current mileage was 60,000.

- Shreveport, LA, USA

problem #23

Mar 202013

Camry

  • 135,000 miles
The contact owns a 2004 Toyota Camry. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer who diagnosed that the passenger seat air bag sensor was defective and as a result, the air bag seat assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 135,000.

- Reisterstown, MD, USA

problem #22

May 152013

Camry

  • 140,000 miles
The contact owns a 2004 Toyota Camry. The contact stated that while driving 45 mph, the contact rear ended another vehicle. Upon impact, the driver and passenger front air bags failed to deploy. There were no injuries. The vehicle was completely destroyed and a police report was filed. The manufacturer was notified of the failure. The approximate failure mileage was 140,000. The VIN was unavailable.

- Troy, MI, USA

problem #21

Oct 132010

Camry 4-cyl

  • 91,500 miles
The passenger side SRS airbag assembly is coming off and seems as if the passenger side airbag inflators failed to deploy the airbag. There were no accidents to the car. Tried to report and lodge formal complaint with Toyota and their dealers, but they refused to look at the issue and decided not to lodge complaint..... updated 10-17-13

- Jacksonville, FL, USA

problem #20

May 012012

Camry 4-cyl

  • 80,000 miles
Airbag light illuminated. Code B1801 was present. Coil spring / spiral cable needed to be replaced.

- Islip Terrace, NY, USA

problem #19

Jun 192012

Camry 4-cyl

  • Automatic transmission
  • 75,000 miles
The contact owns a 2004 Toyota Camry. The contact stated that the driver was traveling 15 mph when the vehicle began to accelerate uncontrollably. The driver attempted to brake, but the vehicle failed to respond. The driver attempted to turn off the vehicle. However, the vehicle was unresponsive. The driver crashed against the pavement, a fence and then dove into a creek. The air bags did not deploy. The driver sustained a concussion and injuries to the back and neck. The vehicle was destroyed. The police were called and a police report was filed. The current and the failure mileage was 75,000. Updated 08/16/12...updated 03-10-16

- Valley Cottage, NY, USA

problem #18

Mar 122012

Camry 4-cyl

  • 106,100 miles
The from passenger SRS airbag assembly is coming off, exposing something like yellow padding which may be indication of manufacturing defect. This may cause fatalities during accident.

- Jacksonville, FL, USA

problem #17

Dec 152010

Camry

  • 47,217 miles
The contact owns a 2004 Toyota Camry. While parked, the air bag light illuminated on the instrument panel and stayed on. The vehicle was taken to the dealer where the technicians stated the sensors could be reprogrammed but they could not guarantee that would repair the failure. The technicians stated if the reprogram did not work the front passenger seat would have to be replaced. The vehicle was not repaired. The failure mileage was 47,217.

- South Uclip, OH, USA

problem #16

Jun 222010

Camry

  • 66,000 miles
I was driving the vehicle on rt 684 going South towards white plains westchester county NY, around 6:00 pm, I was driving in the middle lane at 65 mile speed, then I was changing from middle lane to the left lane, suddenly the vehicle went to in appropriate and uncontrolled acceleration and drifted to the middle island, the car was forced to stop by the shrubs and small trees. I was able to get out of the car, called 911, went back to my seat and the police and ambulance came and took me to northerwestchester hospital in mt kisco NY.

- Cranbury , NJ, USA

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