CarComplaints.com Notes: The 2009 Camry used to be adorned with our “Seal of Pretty Good†but that was before an alarming number of complaints started rolling in for excessive oil consumption.
Owners are being caught off-guard with how quickly their cars are running out of oil. No leaks, no spills, just 1 quart of vanishing oil in as little as 1,200 miles. Toyota maintains this is “normal†for the 2AZ-FE engine, even though they issued a TSB for the problem in August of 2011.
10.0
really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
75,127 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On numerous occasions when coming to a stop by car will shut off. The car when sitting has a rough idle (400-500 RPM) with all heat/ac etc turned off but can vary at times of an idle of 700-900rpm notably when A/C is on it drags the rpms down to 300-400 and will shudder at a stop. There's no codes on diagnostics, no noises or lack of routine maintenance. May be worth mentioning this vehicle "passed' the excessive oil consumption but I am still adding a qt of oil every 1200-1800 miles. A search of the web shows this to be a common issue but no resolution. Help?
The contact owns a 2009 Toyota Camry. While driving 60 mph, the vehicle turned off unexpectedly. There were no warning indicators illuminated. The contact also noticed that the vehicle burned oil rapidly. The vehicle was taken to maplewood Toyota (2873 maplewood dr, maplewood, mn 55109 (651) 482-1322) prior to the failure and was informed that the vehicle failed an oil consumption test. The dealer stated that the vehicle needed the gasket and pistons replaced. The vehicle could not be repaired free of charge under Toyota's warranty enhancement due to the vehicle having a salvage title. The vehicle was not repaired. The manufacturer was contacted after the failure and stated that there was a warranty enhancement for oil consumption, but the failure was not a safety recall. Since the vehicle was a salvage title, Toyota stated that it was not eligible for warranty enhancements. The failure mileage was 230,000.
My car has excessive oil consumption. I had to put a quart of oil in after driving 150 miles! also one of the seat belts in the back does not have any give, its tight, snaps back too quickly.
I bought 2009 Toyota Camry from used dealer in Feb 2016. I had some other issues but not losing engine oil. On August 21st took the car for oil change and service adviser asked if my car lose oil. I said no. Then said well if you do lose oil then bring back and we will fix free of charge. Within few days engine oil warning light showed up, took to the same dealer and he said don't worry it will be fixed free. After 3 weeks no response from Toyota, called them and found out that they cant repair it free as engine is not original on the car. I said I have now idea as I bought used, plus I never had this before, they sabotage my car to create a work so get paid by the Toyota Corp. This is not fair Toyota having such reputation. Car has still Toyota Camry engine and driven miles 130K. If Toyota will not address the issue, there will be a compaign against Toyota from the first place as this car is no more reliable.
- Huntington Station, NY, USA
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Problem description: My 2009 Toyota Camry is part of the ZE7- warranty enhancement program for excessive oil consumption. My car did not experience this issue until late November and when the car was at 142,500 miles. I contacted Toyota customer service and was advised that since the vehicle would be under 150,000 when the oil consumption test was initiated it still met the service guidelines. I took the vehicle to the dealership to initiate the test with the car still under 150,000 miles. Despite the dealer did the repairs, the oil excessive consumption still present. The car has diminished value due to this known issue and I have to either cover the repair cost or deal with the issue which includes constantly checking my oil to make sure it doesn't\'t run out and completely kill the engine. This is unacceptable. I would have never purchased this car had I known about this issue. Interested in class action?: yes
2 complaints: 1. when I depress the gas pedal. It sometimes get stuck where I have to press even harder and then the front wheels start spinning too rapidly. One time at a school cross walk, the pedal stuck, I pushed harder and finally the wheels engaged but the screeching it made, had the school crossing guard giving me a "dirty" look. 2. the Camry is going through oil like you wouldn't believe. Within 5000 miles I have had to add more than 4 quarts of oil. It is ridiculous.
The contact owns a 2009 Toyota Camry. While driving approximately 20 mph, the oil indicator illuminated and the vehicle suddenly stalled. The vehicle was towed to an independent mechanic who diagnosed that the engine was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The local dealer was not notified of the failure. The VIN was not available. The failure mileage was 75,000.
2009 Camry le started going through a quart of 5-20 synthetic oil per 1000 miles. The car is excellently maintained and the oil has been changed regularly since purchase. The oil consumption problem was discovered at 158,000 miles (Sept 2017). Nichole at wolfchase Toyota, germantown, tn said that Toyota will not conduct an oil consumption test nor fix the problem if proven if the car is older than 10 years or over 150,000 miles.
The car is consuming oil more than normal. Toyota knows about the issue and is refusing to repair the issue. Issue was never notified to me via mail or any other type of communication.
Excessive oil consumption problem as identified by Toyota. I am original owner and was never notified of this issue. I am now over mileage limit by 10K miles. Toyota is only offering me $500 toward a $3000 - 4000 repair.
I purchased my car in May 2011 and within a few months, I noticed the oil burning faster than usual yet there were no leaks. This was my second Camry which my first I owned for 12 years (also owned a Scion so 3rd Toyota car purchased) and no issues so I knew this was not normal. I would take my car in for inspection and they couldn't find any leaks and told me it was normal. Finally after years of having to get constant oil changes and purchasing extra gallons of oil to refill every 1K miles or less, I got a letter from Toyota on March 2016 and after taking it in for the oil consumption test, my car failed miserably and it was added to the list. My car was fixed on January 2017 and was told I would get reimbursed for the oil that I had to add because of the defect. I submitted all receipts and documentation that they requested on March 2017 and they gave me the runaround for months. Although every single piece of proof was submitted, they would deny the requests. I kept calling and speaking to different reps, faxed/emailed documents as well as sent letters through certified mail. Finally on July 1, 2017, they decided to only pay $500 when the total out of pocket expenses since 2012 was $1,558.08. Their reasoning was that they were only paying for any extra oil used between March 2016 until January 2017. This is not ok because I started having issues in 2012 and the issue was found in 2011 yet they didn't notify me until March 2016. They should have honored what their original letter stated which was based on when my car started having issues. I submitted proof of receipts as well as invoices from Goodyear of when this started. They did not honor their agreement as they should have. I am very disappointed and they have lost a loyal Toyota customer.
The contact owns a 2009 Toyota Camry. The contact stated that the vehicle experienced violent shaking after being operated at 50 mph. The ABS warning indicator illuminated. The contact also stated that they saw smoke coming from the engine compartment. The contact stated upon inspection they saw red fluid leaking from the vehicle. The contact stated that they de-powered the vehicle and exited it immediately after seeing the flames. The vehicle was taken to the city world Toyota dealer where it was diagnosed that the ABS actuator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Catastrophic engine failure at high-speed on the highway. On June 22, 2017 at ~ 9:05 am I was traveling South on MA rte 128 in left passing lane just beyond the manchester exits. I was in the left-hand lane in a cluster of cars traveling at 65-70 mph. I was traveling ~ 70 mph passing the vehicles on the right. There were cars behind me in the left-hand lane, the closest approximately 40-50 ft behind me. Suddenly I heard a explosion under my car. Immediately clouds of a smoke-like vapor poured forth from the back of my car, followed by a loss of power and a racket from under the car. I immediately threw on my hazard lights and somehow made it to the side of rt. 128 without a collision. Luckily no one got hurt. From all that I understand about the failure, it sounds like there was no oil in my transmission, yet I had it serviced, including an oil change, at ira Toyota in danvers MA ~ 6 months ago. I had no indication of low oil prior to the incident.
Excessive oil consumption. Toyota says they want repair the problem unless using 1 qtr per 1000 miles. If a car was using that much oil between oil changes there would be no oil for it to run on. If the oil is depleted from the motor on the interstate and locks up, accidents will be caused. My car is using several qtrs between oil changes and this is not acceptable.
The contact owns a 2009 Toyota Camry. While driving 10 mph, the check engine and oil leak warning indicators illuminated. The vehicle was taken to the local dealer (bennett Toyota located at 1951 lehigh St, allentown, pa 18103; (610) 437-6711), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 68,000.
Engine burns approximately 1 quart of oil for every 500 miles. General Toyota of toms river stated that oil consumption on the engine is within allowance and refused to correct the problem at 142000 miles. Car has been brought to this dealer with no oil on the dip stick, and ignored.
A D V E R T I S E M E N T S
- Charlotte, NC, USA