My Toyota Camry is burning up oil.

- Bronx, NY, USA

At about 80,000 miles noticed that my wife's car started using oil and a couple times the oil light had come on which scared her. I contacted Toyota local dealership and they told me it was normal"?? I've been a technician my whole life and told them they were nuts. Not log after we got a notice about an oil consumption tsb and took in for the test. They test it before the oil has any chance for viscosity loss which naturally is going to pass. It uses approx. 2-3 qts. Of oil in a 3,000 mile oil change which is absurd. I've owned Toyota's for over 30 years but I've told them this is it no more of them. This is dangerous because this could leave this car disabled most anywhere even in the road!!! please make Toyota fix this problem which is huge as everyone I've spoken with on this model has the same problem! is there no honor justice anymore"

- Hardy, VA, USA

The contact owns a 2009 Toyota Camry. While driving various speeds, the vehicle consumed an inordinate amount of oil. The contact stated that several quarts of oil were placed in the vehicle, all of which were consumed within a short period of time. The vehicle was diagnosed as having an oil consumption failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 156,000.

- Jackson, MS, USA

I have been dealing with this issue for over a year now. I have done the whole oil consumption test with the dealership and they said that the car had hardly burned off any oil after the 1,200 miles of driving. Yet when I drove the car for another 2,300 miles the oil pressure light comes on. So I have been carrying extra quarts of oil with my whenever the light comes on. Toyota said that I could have it tested again after 6 months and this would be the last one they would perform. There is never leaking oil anywhere out side of the car after it has been parked. Toyota clearly knows that there is an issue since they have posted at tsb. Just fix my car!

- Louisville, KY, USA

While driving the vehicle, the rubber portion of the vvt-I oil hose ruptured. This faulty part, which Toyota neglected to replace with their updated all-metal line under their tsb, will eventually fail on all vehicles that have it and poses a serious risk for catastrophic engine damage, as well as the possibility of an engine oil fire under the hood due to its proximity to hot engine parts, as well as the exhaust manifold.

- Belle Harbor, NY, USA

My 2009 Camry started burning excessive oil I am guessing at about 85,000 (Toyota definitely has record of it). I told them about it at my service appointment and they put the dye in and checked for oil leaks. All was fine. Since it just happened once I decided that maybe it was a fluke. Nope. Same thing happened so my next service appointment I mentioned it again. They told me I would either need a new engine or I would just have to put up with it and make sure there was always enough oil. It wasn't too bad at the time because it would only happen every 2,500 or so. Now it is happening every 1,000 miles, and I looked online and could not believe how many complaints there are for the same thing, and the fact that there is no recall!!! can you help get them to fix it since there are soooo many complaints on the exact same subject?

- Randolph, NJ, USA

The contact owns a 2009 Toyota Camry. While driving various speeds, the air bag warning indicator inadvertently illuminated and the horn inadvertently failed to function. In addition, when attempting to park and turning the steering wheel to the left, the vehicle veered to the right. Both rear tires made a loud noise, the engine shook violently without warning, and the water hose detached and caused water to leak out. The vehicle was taken to an independent mechanic and the shocks were replaced, but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

- Charlotte, NC, USA

Car is consuming a large amount of oil and has been previously checked at local dealer and oil consumption test done and stated by local dealer normal. As of March 2017 stillan issue and will continue to take to dealer for issue

- Port Orange, FL, USA

The contact owns a 2009 Toyota Camry. While driving various speeds, the vehicle consumed an inordinate amount of oil. The contact stated that oil was deposited into the vehicle on numerous occasions in a short period of time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 103,000.

- Memphis, TN, USA

Excessive burning of oil. Have had to change oil in less than 3000 miles due to oil light coming on and no oil registering on dipstick, and now no oil after just over 1000 miles of driving.

- Arlington, TX, USA

Excessive oil consumption. Took to Toyota dealer and they performed a test on it and said it was normal to. Loosing a quart ever 1100 miles.

- Parker, CO, USA

My son, driving to back to shool, was left in the road with our 2009 Camry 5 seconds after the oil light came on. (excessive oil consumption issue known by Toyota - August 11, 2011, Toyota issued a technical service bulletin tsb to dealers) we were not aware of this problem or we would have advised him to check the oil every gas fill up to prevent problems. The car is a complete loss, but what concerns me most is that he was on a country highway with miles of open space between towns. Luckily he was just entering bedford va and made it to the entrance of a shopping center before the car died. Since he was blocking the shopping center entrance 'some random guy' helped him push the car into a parking area. Had this happened between towns and his car been stuck on the highway this could have been extremely dangerous. Both the shop we towed the car to and the company that last changed the oil investigated why the oil ran dry after only 1500 miles. Their conclusions matched in that there were no signs of faulty maintanance from the oil change nor any signs of obvious leaks. To leave people in dangerous situations because a company does not want to accept responsibility for faulty or defective equipment nor do they want to notify owners that this could be a serious issue is beyond contempt. This is pure negligence on Toyota's part not informing the car owners of this serious problem. In the meantime we need to determine what to do with a 'dead' car.

- Richmond, VA, USA

The engine oil light had come on indicating my oil was low. I had a scheduled oil change appt. At a Toyota dealership in a few weeks so I checked the dipstick, which indicated the oil was low, and added two quarts. At my appointment on 11/19/16, I stated the oil issue and the service advisor started the oil consumption test. When I returned to get the results from the test on 1/2/17, it was revealed my car had failed and the oil was extremely low. I am told by a former certified Toyota mechanic, that their standards for failing oil consumption tests are very high, so to fail a test is a huge concern. The test was ran when my mileage was at 151,499. The oil consumption issue had obviously started well before the test was ran. However, since my car was out of the 10 yr/150K mile warranty, Toyota would not cover the cost of repair. I called the Toyota customer care line twice and they told me legally they could not cover the cost. They refused to acknowledge that the problem started before 151,499 miles. I called the Toyota region to see if they will fix it in good will since I bought the car in good faith and always had it regularly maintenanced at a Toyota dealership. I was still told no, they legally couldn't help me. I was never notified that my car had a potential for excessive oil consumption. The only recall notice I have ever received from them was to get extra grease put on a switch for my window motor. If they had alerted me sooner that my engine needed to be tested or if the service department had told me about the recall for similar cars, then I would not be stuck driving a dangerous vehicle. I have to put a quart of oil in every week just to make sure it is drivable. I am paying for the repair out of pocket hoping that there is no damage to my engine block. I do not want to sell this car since it is a potential danger and put someone else's life at risk.

- Independence, KY, USA

My 2009 Toyota Camry has been burning approximately 1/2 quart of oil per week since October 2016. It had 128000 miles at that time. It now has 134500 miles. I drive approximately 500 miles per week. I fear engine problems and possible seizure. I had a Toyota dealership test done at 129500, but their verdict was that the oil consumption was not within the realm of needing repair. The engine used 3/4 quart of oil over 1250 miles, but the Toyota guideline is 1.1 quart during the test time period.

- Nebo, NC, USA

My excessive oil consumption engine needed repairs per a Toyota major recall. I took the car and as you can see below it has been a very frustrating experience. After being told that my 2009 Toyota Camry was on a recall list, I was given a possible repair date of within 10 months. I waited and was given a drop off date of 1/23/2017. I was given a rental car and went on to work. After 5 days I was told my car was ready but, that I would have to pay for parts that were removed/replaced to do the work on the recall. I questioned why I was being charged for consequential damages to parts that should be included as part of the labor due to the recall. I got fetched a long story from Toyota 800 number and I had no choice but, go pick up my car and pay the $269.54. I picked it up and noticed that it was driven 58 miles, upon leaving and as I got on the main road I noticed that there was a huge crack on my windshield as well. I called back and spoke to [xxx], he was rude, a bully, and accused me of lying about the damage. I begged them to pull their security tapes which they refused. Toyota should pay for this recall to include any parts that should get damaged in the process as they perform their repairs. I'm asking for a full refund and an investigation into the damaged windshield. I refuse to go back to their store and prefer to have the windshield replaced at either my residence or place of employment. I've owned 3 Toyota and refuse to go by and purchase my next car from [xxx]. I realize that I am a single customer however; I work hard for my money. I've never tried to abuse my car and I keep up with the maintenance. In my opinion [xxx] should be retrained. His lack of professionalism is going to cost you guys thousands and you will continue to lose valuable customers if you continue to refuse to do the right thing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cypress, TX, USA

Smell burning of oil inside car. I was driving on city street. I checked oil dipstick and no trace of oil, meaning oil extremely low. I have driven car about 2800 miles since last oil change. The recommendation is to change oil every 5000 miles per Toyota owner manual. My odometer reading is 76488 miles. Toyota dealer check car last year for excessive oil consumption and said consumption is normal. I have been monitoring oil consumption myself. I found that midway between oil change( I.e. 2500 miles), I have to add 2quarts of oil to bring level to normal.

- Queens, NY, USA

Excessive oil consumption

- Social Circle, GA, USA

My 2009 Camry SE (4 cylinder) did not burn oil, leak oil or otherwise have any issue with oil until I got my oil low oil light at approximatley 130,000 miles. I immediately called the local dealership that had been the only place that had changed the oil in my car. They told me that this was a known problem, and the sudden oil consumption could be fixed if it failed a simple test. The test is to change the oil in your Camry, and between 1,000 and 1,300 miles later (not to exceed 1,300 miles) to dump an entire quart of oil in the crankcase. If the level was full, there was no further action to take. If it was lower than full, Toyota would tear into your engine and fix the issue at no cost to me. Not a very scientific test, but they performed this on my car at approximately 133,000 miles. It was not determined that further action was required. I determined that my car had used 4 quarts of oil in approximately 4,700 miles, prior to the test. The dealership told me that I should wait until it was burning more oil, and I could bring it back in to repeat the test. 9 months later, I determined that I was using 1 quart of oil for every 1,000 miles driven. I now have 150,430 miles on the vehicle. During the original test, the advisor told me that there was no mileage limit, and they had actually just rebuilt the engine in a rav 4 with 179,000 miles on it. During the call on 12-23-16, I was told that I missed the deadline of October 31st, and the deal now only was for vehicles with less than 150,000 miles. I called the Toyota customer service number 800-331-4331and opened case number 1612273514. They informed me the program had never changed, and dealerships were confused with how to administer the program. I was told that the piston rings are a known problem, but there was nothing they would do for me at this time. They field many cs calls on this matter.

- South Bend, IN, USA

I am having issues with back passenger window on driver side. I have to press the button at least three times before it rolls up. Also my car consumes oil. The black, top of my dashboard is sticky and has cracks. I have been to my local Toyota dealers and no one has addressed these issues. How do I get remedy before contacting legal council?

- Charlotte, NC, USA

My 2009 Toyota Camry is part of the ZE7- warranty enhancement program for excessive oil consumption. The primary coverage for this issue was good until October 31, 2016 and secondary cover until 150,000 miles or 10 years from the date of first use (whichever comes first). My car did not experience this issue until late November and when the car was at 149,500 miles. I contacted Toyota customer service (case #1611293174) and was advised that since the vehicle would be under 150,000 when the oil consumption test was initiated it still met the service guidelines. I took the vehicle to the dealership to initiate the test with the car still under 150,000 miles. The dealership contacted Toyota and Toyota advised that since the car would be over 150,000 mile when the car finished the test it would not be covered. I contacted Toyota again referencing my case number and they verified what I was told by the customer service rep but now were telling me it would not be covered. This is a know issue by Toyota and they are doing everything in their power to get around repairing a defective part. Now I have to file a lawsuit in order to get the vehicle repaired. The car has diminished value due to this known issue and I have to either cover the repair cost or deal with the issue which includes constantly checking my oil to make sure it doesn't run out and completely kill the engine. This is unacceptable. I would have never purchased this car had I known about this issue.

- Laurel, MD, USA