Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
75,788 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Matrix electrical problems

electrical problem

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2004 Toyota Matrix Owner Comments

problem #8

Jun 162015


  • miles


The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (electrical system); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- Indianapolis, IN, USA

problem #7

Jul 172013


  • 150,000 miles
The contact owns a 2004 Toyota Matrix. While driving approximately 35 mph, the vehicle failed to accelerate and the check engine warning light illuminated. The failure recurred multiple times. The vehicle was taken to an independent mechanic for diagnostic testing. The contact was informed that the catalytic converter needed to be replaced and the computer needed to be reset. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

- Hillsboro, OR, USA

problem #6

May 012014


  • 210,000 miles
The contact owns a 2004 Toyota Matrix. The contact stated that while driving at an unknown speed, the key fell out of the ignition. The contact placed the key back into the ignition and turned off the vehicle. The problem recurred numerous times. The dealer was contacted and communicated to the contact that the vehicle was not included in any recalls related to the failure. The vehicle was not repaired. The manufactured was notified about the failure. The approximate failure mileage was 210,000.

- Bridgewater, NJ, USA

problem #5

Jul 012014

Matrix 4-cyl

  • 115,000 miles


My SRS light came on. It was diagnosed as a code B1181 for spiral cable assembly. A recall is in place or 1.7 million vehicles in the us, but doesn't cover the 2004 matrix (does cover the Pontiac vibe though). Contacted Toyota customer service and filed a complaint, but they currently won't cover replacement as my model year isn't included in the recall and is out of warranty. I believe my car to be unsafe due to manufacturer's fault and believe repair should be covered by Toyota. Please help.

- Chicopee, MA, USA

problem #4

Feb 192014

Matrix 4-cyl

  • miles
I received a letter from Toyota, 19001 South western avenue, torrance, ca on a vehicle recall for my 2004 Toyota Matrix regarding a defect, which relates to motor vehicle safety. Toyota stated that the "electronic control module (ECM) for the supplemental restraint system (SRS)... could have been manufactured with integrated circuits that are susceptible to internal short circuiting... if internal short circuiting occurs, the front airbag(s) and/or seat belt pretensioners could inadvertently deploy. Any airbag that inadvertently deploys can, under some circumstances, increase the risk of injury and the possibility of a crash." On January 4, 2014, I called phillips Toyota located at 8629 U.S. highway 441, leesburg, fl 34788, at tel. 352-728-2030 to schedule the installation of "... a sub-wire harness (filter) to minimize electrical noise from the other vehicle electrical components at no charge to me." I talked to a person by the name of "[xxx]." he told me that he would order the part and call me after it comes into the dealership. It is now February 19, 2014, and I still have not received a call from phillips Toyota to schedule an appointment. This is a full 46 days and/or about 1 and 1/2 months since I called the dealership. I am very concerned about the "risk of injury and the possibility of a crash." The letter stated that should the air bag(s) deploy or the seat belt pretensioners, then there is an increase in the "risk of injury and the possibility of a crash." The recall letter from Toyota stated that I could file a complaint if I feel the authorized dealership has failed or is unable to remedy the defect within a reasonable time. Under the circumstances, I feel that the dealership has failed and that six (6) weeks is an unreasonable amount of time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- The Villages, FL, USA

problem #3

Jan 232014

Matrix 4-cyl

  • 34,300 miles
As I was leaving the highway via the exit, I stopped at the end of ramp leading to secondary highway. The vehicle's engine then unexpectedly accelerated while my foot was on the brake. The brakes seemed to barely keep it from propelling. I immediately put the car in neutral and the rpms returned to normal.

- Templeton, MA, USA

problem #2

Mar 012013

Matrix 4-cyl

  • miles
2004 Toyota Matrix. Consumer writes in regards to vehicle fire. The consumer received a letter from Toyota stating it was impossible determine the cause of the fire, and therefore, they were unable to assist any further. Updated 07/15/13

- Hatillo, PR, USA

problem #1

Jul 152011

Matrix 4-cyl

  • 97,000 miles
2004 Toyota Matrix xr - failure of ECM (engine control module). 2005 - 2009 have been recalled for failure of this part. Toyota will not recognize need to cover failure in this model year.

- Fayetteville, AR, USA

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