Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,716 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Matrix wheels / hubs problems

wheels / hubs problem

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2004 Toyota Matrix Owner Comments

problem #6

Oct 102014


  • miles


One of 4 (four) hankook tires on my vehicle, which were purchased new about 1 1/2 years ago, seems to have a defect on it that prevents water and shush from channeling properly from the inner groove to the side of the tire. Only one of the tires seem to have this defect, and seems to be a manufacturing defect, as it seems to have been molded without a channel or a very shallow channel compared to the other 3. the alignment of the wheel does not seem to play a major role in this alleged defect. The lack of the proper channeling on this tire may have caused an accident during wet or slushy weather, as channeling of the fluid is an important function of good handling characteristics during inclement weather. It defect seems to have been due to a large quality problem, as this tire made it's way through hankook's distribution system and onto a personal vehicle. The tire in question is a hankook ventus V4 ES. I will be demanding that this tire be replaced by the manufacture as soon as possible as it seems to be a significant safety concern in my opinion, myself being a degreed mechanical engineer.

- Buffalo Creek Res., NY, USA

problem #5

Feb 092005


  • Automatic transmission
  • 15,297 miles
One year and one month after buying the car new, all four tires were dangerously bald. Had to stop at the nearest tire store where I was told if I had run over a dime I probably would have had a blow out.these defective tires were the original tires on the car. I don't have a record of the tires and was given no warranty from the dealership at the time of the purchase. This experience cost me $ 434. Mileage on that day was 15,297 miles.

- Borrego Springs, CA, USA

problem #4

Sep 292005

Matrix 4-cyl

  • Automatic transmission
  • 13,000 miles
: the contact stated while driving at various speeds, under normal driving conditions the vehicle veered from left to right and this condition became worse while stopping. The vehicle was taken to the dealer for inspection. Upon inspection it was determined the tires were the cause of the steering problems. The dealer determined the tires that were purchased with the vehicle were the wrong type of tires, which caused the front end to become out of alignment. The vehicle has been regularly maintained with tire rotation every 3,000 miles. There has been no replacement of the tires. The tire line is Continental P20555R16. Updated 3/20/2006 - the consumer was unable to avoid hitting a deer because of the faulty tire. The hood of the vehicle was damaged. On 2/11/2006 the consumer replaced all four tires which resolved the problem with the front end.

- Bedford, OH, USA

problem #3

Jul 262005


  • miles


2004 Toyota Matrix right front tire blew out. The consumer lost control of the vehicle and struck a guardrail. The entire right side of the vehicle was scraped and dented including the fender, both doors, rear quarter and both bumper.

- Maspeth, NY, USA

problem #2

Feb 102005


  • miles
I'm very happy with my Matrix except for one thing. The hub caps are so lose. I'm constantly pushing them back on tighter. I haven't had the car more than a few months and 3 hubcaps have already fallen off, withins days of me making sure they were tight enough. When they fly off my car, all the pieces that hold them onto the rim are broken off and they are useless. I have lost 3 hubcaps in the last 3 weeks!

- Abilene, TX, USA

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problem #1

Jul 272004


  • miles
I bought a set of 4 "tire minder" brand 28-32 psi tire pressure monitoring valve caps at brookstone on Jul 27, 2004. I installed them on the tires of a new 2004 Toyota Matrix according to the package instructions. (no valve extenstions and making sure "O" ring was in place, pressure measured by 2 guages at 30 psi.) all the caps held pressure and worked correctly for approx 24hrs. Then the first cap failed while car was parked in driveway releasing the air within seconds. Approx 12 hrs later the 2nd cap failed in similar fashion. Fortunately, the car was not beng driven at the time or else an accident may have recurred. I removed the remaining 2 caps. I contacted brookstone and reported the issue. They offered to refund money but no other action. I still have the caps. I would be willing to send them to a testing lab for analysis.

- Austin, TX, USA

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