CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.
Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.
0.9
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
212,670 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car would not shift beyond second gear (automatic transmission) and not go into reverse. Got it towed to my garage and they are in the process of replacing the entire transmission.
As I was driving to work on December 28, 6:50 am I gradually felt my car slowing down so I tried accelerating with no success! when I looked if I had forgotten to lower the safety brake, I checked my board and saw a check engine sign so I pulled of to the gas station (lucky there was one when this happened and no traffic). I called for a towing and turned of the car. When the towing guy came, he tried my vehicle and nothing seemed to be wrong except for the check engine sign that was still up... when I went to the garage, my car was scanned and the PO607 error was found in the computer's history! there obviously is a problem with the accelerator on my Toyota Matrix 2006 and there is no recall for that problem which is not normal either! this is a car I bought on August 2010 from a popular dealer so its second hand and I'm pretty sure this is not the first time such a problem occurs with it.
My rear differential in my 2006 Toyota Matrix xr 4WD was making a whining noise that increased in volume as speed increased. I took it to the dealership and was informed that it was the rear diff. And would cost $2300 to replace. Car has 68K. Powertrain warr. Is 5 yrs. Or 60K. Dealer quoted me price of $2388 to fix?? I said it should not have gone out as I have done every maintenance on this car. They then offered me a measly 10% as a whiner/consolation fee. I then called the "customer center" of Toyota and was eventually told that they would up the "offer" to $600, and that was their final offer. They then called me the next day and told me that it was actually the transmission coupling assy, and that it would cost another $400. Toyota said they would cover the difference of $400 since it was misdiagnosed. I said they should cover all of it since it was clearly defective. They refused. Then I found a Toyota technical service bulletin on the internet describing the exact problem, dated August 23, 2007. So they knew about the problem, and did not notify me. I know this must have happened over a long time, and I could have brought the car in to be inspected, well within its warranty, but Toyota did nothing. I think Toyota is not standing behind their product. $2417 later, Toyota would not acknowledge that this was a defective part, and forced me to pay for it. I shudder to think what might have happened had this part seized up on me at 65 mph in traffic, or on one of our icy mountain roads in the winter.
I had check engine light on and couldn't get inspection. Dealer said I need new transmission and had replace the transmission with the same problem and they replace engine control module again.
- Brooklyn, NY, USA
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- Somerville, MA, USA