Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,710 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Matrix brakes problems

brakes problem

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2009 Toyota Matrix Owner Comments

problem #3

May 242011

Matrix 4-cyl

  • 26,000 miles


We are a first time customer of Toyota vehicle. We bought a 2009 Toyota Matrix S AWD (VIN: [xxx]) with 22K miles from caldwell Toyota in July 2010. The car now has 26K miles and all brakes are broken. The car is used on a daily basis but for very close distance. The car was supposed to be certified and fully serviced and repaired by the dealer when we bought it. There has been less than 1 year and 4K miles on the car since we bought it from the caldwell Toyota. We feel strongly there is a quality issue with the car and would like to have it examined and repaired with no charges to us. But both the dealer and Toyota refused to do so. We would like to just have a written record of this issue in case there are more and more fatal issues with this car.

- New York, NY, USA

problem #2

Feb 282010


  • 1 miles
I had my 2009 Toyota Matrix fixed for the recall and just last weekend experienced a braking incident that scared me half to death. I was approaching a traffic light and stepped on my brakes but my car sped up and nearly hit the car in front of me. Luckily I moved to the next lane.

- Ladera Ranch, CA, USA

problem #1

Jan 052010


  • 6,128 miles
In very cold weather, which we have had plenty of recently, and I make a gradual stop from a speed of 45+ mph, there is a split-second surge forward followed by a hard stop "bump" when the car comes to a final stop that is the best way to describe it, the road surface is not slick, nor am I making a sudden stop. The problem does not happen in temps above freezing, nor does braking seem impaired. I am somewhat unnerved by the momentary surge forward followed by the sudden bump that feels like I hit a curb.

- Smyrna, DE, USA

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