Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,350 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Matrix wheels / hubs problems

wheels / hubs problem

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2009 Toyota Matrix Owner Comments

problem #4

Jan 212014

Matrix 4-cyl

  • 34,000 miles


I took my 2009 Toyota into my local tire dealer to have it aligned. Mentioned that it was pulling to the left at highwayspeeds and kind of bobbling when I started up. Service man said it might be the tires, not the alignment. It was. The three original tires on the car, the original equipment not warranted, all showed tread separation. (he also said he'd "never seen this kind of problem on three tires at one time.)the steel belts were coming through the tread. The man said that driving on the tires might be dangerous, so I had to put new tires on it--not Goodyear. The fourth tire, which I put on the car a couple of years ago (when the sidewall bubbled) was fine--plenty of tread, no signs of wear that might have come from poor maintenance. Note that your form only allows me to note one tire location. Three tires all showed the same problem. The service guy didn't know which location the good tire was on, so I can't tell you three specific locations for those three.

- Twisp, WA, USA

problem #3

Jul 312013

Matrix 4-cyl

  • 76,000 miles
While rotating the tires on my 2009 Matrix I noticed the inside sidewall was separating (splitting) around the whole inside of the tire. There are no signs of sidewall damage from a hit or accident, the sidewall is just failing. This is a very dangerous situation and I am glad I caught it before the failure caused an accident from a blowout.

- New York, NY, USA

problem #2

May 012008

Matrix 4-cyl

  • 20,000 miles
I have a 2009 Toyota Matrix and it continues to have issues. Toyota has never sent notification of recalls and this car has a few. When I bring it up to the dealer they act as if I have no idea what I am talking about. My tires need replacement at 20,000 miles and the brakes grind when stopping even after they were replaced at the dealers expense after they told me there was nothing wrong with them twice! I had to go back to the dealer 3 times as the parts people sent the wrong parts twice!! the tire warning light is constantly coming on even though I have had it to the dealership 3 times and they tell me nothing is wrong. I am told that the change in temperature makes the light come on. I am to the point I am going to replace the tires and be done with it. The last thing I need is a tire blow out on the interstate. The engine gets sluggish and bogs down while on the interstate and the interior features keep having to be slammed back into place because they come out of place. I was told by a salesman at a car show that it happens with the Matrixs and they don't know why. Each trip to the dealership I am treated as a woman who knows nothing about cars. My father is a mechanic and I know my way around a car. Cobb county Toyota in kennesaw, Georgia is the worst dealership. I am going to try another dealership or just head to an independent. I saved for 2 years to buy it and now I feel very upset that Toyota cares so little about the customer. I understand there are a few more recalls out on the 2009 Matrix, yet I haven't been notified of them by Toyota. When I brought up the new recalls to the dealer he looked shocked and tried to tell me that wasn't true. Why are new Toyota buyers getting free service when our cars are the problem. I'm going back to Honda! Toyota use to be great. The president of the company should be ashamed and commit seppuku or at least provide current owners free service too.

- Kennesaw, GA, USA

problem #1

Sep 222010


  • 19,400 miles
I have a 2009 Toyota Matrix that has multiple issues including a steering issue that almost caused my family their life, now I am being told I need new brakes at 19,800 miles. The rear brakes are not adjusting at all which may be causing the steering issues. Car is having interment issues going into 1st and reverse, reported multiple times, Toyota says they cannot duplicate. Car is still under warranty. Also, one tire is wearing on one side which is a known issue. The steering issues has been reported along with the one tire wearing issue by over 500 people but Toyota will not recognize it. I am scared to take my car on the interstate due to the steering issue and this is a new car with low miles. My family is at risk of break failure, or worse due to the defects. When I called Toyota, M they said if I ride my breaks a lot, that could be the cause. I do no such thing. This car is only driven to work and back everyday and has been serviced on a regular basis only by Toyota dealer in rivergate. I have also reported defects in the gas gauge. When I fill the car up, it registers on empty for at least 2 hours before moving to F. it does not happen every time and since Toyota cannot see it, they said they cannot fix it.

- Nashville, TN, USA

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