Takata recall. The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Santa Rosa, CA, USA

Takata recall. The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Grovetown, GA, USA

Takata recall. NHTSA recall no. 16V-340. Can you help speed up when the remedy will be available" on May 23, 2016 Toyota issued a recall notice for our vehicle. They recommend we do not use the passenger seat until the recall work is complete. But they still have not made a remedy available!! it is January 2, 2017! I believe they have already exceeded a reasonable time frame to make a remedy available. The recall notice recommended submitting a complaint on the NHTSA website if Toyota is not completing the remedy within a reasonable time. Can you help speed up when the remedy will be available" thanks very much.

- Saint George, UT, USA

Takata recall, repair not performed, no parts avail.

- Katy, TX, USA

My complaint is that Toyota gives me different answers each time I have called regarding passenger airbag recall. Recall #16V-340. Even if the passenger airbag explodes it can shoot metal parts across at driver or in back at passengers. I live in zone a and also drive to Arizona which is a lot hotter than ca the last call I made to Toyota I was told they hadn't decided the best avenue to go!!! that tells me that they have not started on the problem!!! maybe if things were made in the usa we wouldn't have all these recalls!!! thank you.

- Santa Ana, CA, USA

Takata recall, I was traveling down a side road and a car was pulling out of the driveway and I was struck on the passenger side of my vehicle, the airbags on both driver side and passenger side did not deploy. Car was deemed a total loss by the insurance company.

- Rembert, SC, USA

Takata recall. This has not been dealt with in a timely manner.

- Rancho Cucamonga, CA, USA

Takata recall. Toyota will not move forward and fix our airbag issues.

- Willis, TX, USA

We received a recall notice for the air bags and have not received a resolution yet. We have not been sitting in the passenger seat since we received notice in may or June 2016.

- Ventura, CA, USA

Takata recall. The contact owns a 2010 Toyota matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure. Updated 03/17/17 updated 6/26/18

- Oakdale, CA, USA

Takata recall. The contact owns a 2010 Toyota Matrix the contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 02/03/17

- Chico, CA, USA

My recall is listed as incomplete which means a remedy is not available yet. My car is 6 years old now and I think enough time has elapsed for there to already be a remedybe a remedy and if not then something needs to be done to resolve this quickly.

- Brookhaven, GA, USA

The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V3740000 (air bags); however, the part for the repair was unavailable. The contact stated that the air bag warning light illuminated. The approximate failure mileage was 18,000. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Westmorland, CA, USA

Received recall notice indicatiing I should not use front passenger side seat. Checked with local dealer who assured that it is absolutely safe to use that seat..so with conflicting info from Toyota and the dealer just what should I do"?"

- Hull, MA, USA

The contact owns a 2010 Toyota Matrix. After the contact's vehicle rear ended another vehicle, the air bags failed to deploy. A police report was filed and no injuries were sustained. The vehicle was taken to an independent mechanic; however, it was unknown if the technician diagnosed the failure. The manufacturer was made aware of the failure. The failure mileage was 77,000.

- Ackron, OH, USA

In July 2009 I purchased a new 2010 Toyota Matrix from sunrise Toyota in oakdale, New York. When shopping for my vehicle I was looking for one that had a drivers side knee airbag since I had recently had knee surgery and a chronic knee problem. When looking at the 2010 Toyota Matrix the window sticker (monroney) indicated that the car came equipped with a drivers side knee air bag as standard safety equipment. The sales person also reiterated that the car had this safety equipment. I purchased the vehicle. In January of 2010, nearly 6 months after I purchased the Toyota Matrix, I received a letter from Toyota telling me that my car did not have a drivers side knee airbag and that the monroney window sticker was wrong. As of the date of this compliant, despite my complaining to the dealership and Toyota, I have not received any additional information from either the dealer or Toyota as to how they intend to resolve this issue since I was deceptively sold a vehicle under the pretense that it had a safety option that it in fact did not. My story was recently publicized in the media with an article in newsday reporting on this serious error that places the public at risk.

- Riverhead, NY, USA