Technical Service Bulletins (TSBs) for the 2021 RAV4 Prime are official communications between Toyota & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a condition in which the steering wheel controls are inoperative after the ignition switch has been turned off for two minutes. Read More »
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a condition in which the steering wheel controls are inoperative after the ignition switch has been turned off for two minutes. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
TT: On some 2021-2022MY Highlander HV, RAV4 HV, RAV4 Prime and Venza models, the connector cover for the Under Floor Wire Harness for the Rear Motor Generator may have the appearance of being damaged or ... Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may store Diagnostic Trouble Code (DTC) P1CE931 (Charger Cooler Fan Revolution Sensor No Signal). Some vehicles may also exhibit a longer charging period or reduced charging efficiency. Read More »
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). Read More »
TT: On some 2021-2022MY Highlander HV, RAV4 HV, RAV4 Prime and Venza models, the connector cover for the Under Floor Wire Harness for the Rear Motor Generator may have the appearance of being damaged or ... Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P0CDF72 (Hybrid/EV Battery Cooling Magnetic Valve Actuator Stuck Open) present. The Amplifier Assy. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P1CCC96 (DC/DC Converter Enable Component Internal Failure). Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
TSB: When certain vehicle ECUs are replaced, the ECU security key must be written in order for that ECU to communicate on the vehicle network. Read More »
TSB: When certain vehicle ECUs are replaced, the ECU security key must be written in order for that ECU to communicate on the vehicle network. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes ... Read More »
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes ... Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit one or more of the following conditions: ?The climate control system is NOT cooling or heating. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P0CDF72 (SAE code P0CE0) (Hybrid/EV Battery Cooling Magnetic Valve Actuator Stuck Open) present. Read More »
DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a condition in which the steering wheel controls are inoperative after the ignition switch has been turned off for two minutes. Read More »
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »
TI: TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 ... Read More »
TSB: Some 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P060694 (SAE code P0606) (Control Module Processor Unexpected Operation) present. Read More »
TSB: Some 2021 ? 2023 model year RAV4 Prime XSE grade vehicles equipped with a 6.6 kW electric vehicle charger sub-assembly may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?P0D2A19 ? ... Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit one or more of the following conditions: ?The climate control system is NOT cooling or heating. Read More »
TSB: Some 2021 ? 2022 model year RAV4 Prime XSE grade vehicles equipped with a 6.6 kW electric vehicle charger sub-assembly may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?P0D2A19 ? ... Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a depleted 12V auxiliary battery when in IG-OFF due to a condition in which the Hybrid Vehicle Electronic Control Unit (HV ECU) does not sleep. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a depleted 12V auxiliary battery when in IG-OFF due to a condition in which the Hybrid Vehicle Electronic Control Unit (HV ECU) does not sleep. Read More »
TSB: Some 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P060694 (SAE code P0606) (Control Module Processor Unexpected Operation) present. Read More »
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s ... Read More »
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 ... Read More »
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 ... Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a short humming/buzzing noise upon startup (Ready ON) with the compressor on. Follow the Repair Procedure in this bulletin to address this condition. Read More »
SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication Module) Reprogramming for Safety Connect, which includes ... Read More »
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s ... Read More »
RL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices ... Read More »
TI: TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 ... Read More »
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and ... Read More »
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a condition in which the steering wheel controls are inoperative after the ignition switch has been turned off for two minutes. Read More »
TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and ... Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and ... Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and ... Read More »
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Read More »
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a depleted 12V auxiliary battery when in IG-OFF due to a condition in which the Hybrid Vehicle Electronic Control Unit (HV ECU) does not sleep. Read More »
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis Read More »
TT: A 12V Battery Discharged and / or Dead condition can be due to multiple causes. In order to properly diagnose and determine the root cause it?s important to follow a structured process to identify any contributing issues and determine ... Read More »
TT: The all new RAV4 Prime launched in mid-June 2020. An all new high voltage battery was introduced with this model and will require several new SSTs for diagnosis and repair. Read More »
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
TSB: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay? with all iPhone? 12 models. Read More »
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »
TT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay? with only iPhone? 12 devices (iPhone? 12, ... Read More »
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Read More »
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. Read More »
TSB: Some 2021 ? 2022 model year RAV4 Prime vehicles equipped with a Blind Spot Monitor (BSM) may exhibit a BSM outer mirror indicator that stays on without a vehicle in the detection area after being passed by a vehicle. Read More »
TSB: Some 2021 ? 2022 model year RAV4 Prime vehicles equipped with a Blind Spot Monitor (BSM) may exhibit a BSM outer mirror indicator that stays on without a vehicle in the detection area after being passed by a vehicle. Read More »
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop ... Read More »
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit one or more of the following conditions: ?The climate control system is NOT cooling or heating. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a short humming/buzzing noise upon startup (Ready ON) with the compressor on. Follow the Repair Procedure in this bulletin to address this condition. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a short humming/buzzing noise upon startup (Ready ON) with the compressor on. Follow the Repair Procedure in this bulletin to address this condition. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Read More »
SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication Module) Reprogramming for Safety Connect, which includes ... Read More »
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s ... Read More »
SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication Module) Reprogramming for Safety Connect, which includes ... Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and ... Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and ... Read More »
TSB: TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially developed light adhesive) for 2021 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. Read More »
TSB: All 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and ... Read More »
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in this bulletin to address this condition. Read More »
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. Read More »
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. Read More »
DL: Although the roof rails are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
RL: The specific condition covered by this program is roof rail water leaks from the roof rail mounting clips due to deterioration of the seal of the roof rail clips. Read More »
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in this bulletin to address this condition. Read More »
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a condition in which the steering wheel controls are inoperative after the ignition switch has been turned off for two minutes. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a condition in which the steering wheel controls are inoperative after the ignition switch has been turned off for two minutes. Read More »
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop ... Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a condition in which the steering wheel controls are inoperative after the ignition switch has been turned off for two minutes. Read More »
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. Read More »
TSB: Some 2021 ? 2022 model year RAV4 Prime vehicles equipped with a Blind Spot Monitor (BSM) may exhibit a BSM outer mirror indicator that stays on without a vehicle in the detection area after being passed by a vehicle. Read More »
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit a rattle noise from the sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Read More »
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. Read More »
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns. Read More »
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns. Read More »
TT: During recent discharged battery cases on vehicles equipped with LG DCM, there was confusion if a DCM update was available. Technicians are relying on the Techstream Healthcheck to determine if an update is possible. Read More »
TT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay? with only iPhone? 12 devices (iPhone? 12, ... Read More »
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. Read More »
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 ... Read More »
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P0CDF72 (SAE code P0CE0) (Hybrid/EV Battery Cooling Magnetic Valve Actuator Stuck Open) present. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and ... Read More »
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. Read More »
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. Read More »
TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document. Read More »
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Read More »
TSB: 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and ... Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and ... Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and ... Read More »
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »
TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Read More »
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »
TT: On some 2021-2022MY Highlander HV, RAV4 HV, RAV4 Prime and Venza models, the connector cover for the Under Floor Wire Harness for the Rear Motor Generator may have the appearance of being damaged or ... Read More »
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. Read More »
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. Read More »
TSB: When certain vehicle ECUs are replaced, the ECU security key must be written in order for that ECU to communicate on the vehicle network. Read More »
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Read More »
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. Read More »
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
TSB: 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: All 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »
DL: Although the roof rails are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
RL: The specific condition covered by this program is roof rail water leaks from the roof rail mounting clips due to deterioration of the seal of the roof rail clips. Read More »
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in this bulletin to address this condition. Read More »
