The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions.
To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.
Summary: This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Servi
Summary: This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
Summary: This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Summary: This preliminary informational bulletin provides a procedure to replace the steering column or repair as necessary to correct conditions of Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
Summary: THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO INSPECT AND REPLACE THE STEERING COLUMN SEAL TO CORRECT A CUSTOMER CONCERN ON A RUBBER SQUEAK TYPE NOISE WHEN TURNING THE STEERING WHEEL DUE TO THE SEAL FOR THE INTERMEDIATE SHAF
Summary: This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Summary: BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. MODEL 2013-16 LACROSSE, REGAL, MALIBU, 2010-13 EQUINOX, TERRAIN,
Summary: 14232 - SPECIAL COVERAGE. SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL
Summary: This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Troub
Summary: This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Troub
Summary: This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip feeling in steering wheel near center position.
Summary: CHEVROLET/BUICK: NEAR CENTER POSITION, A STICK/SLIP OR NOTCHY FELLING IS FELT IN STEERING WHEEL, AFTER MAKING LANE CHANGES DURING A TIME ON HIGHWAY, DUE TO OVERCOMING AN INCREASE EFFORT OF RESIDUAL FRICTION INSIDE STEERING GEAR. MODEL 20
Summary: This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Troub
Summary: BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. MODEL 2013-16 LACROSSE, REGAL, MALIBU, 2010-13 EQUINOX, TERRAIN,
Summary: GEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED FRIC
Summary: "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
Summary: This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Summary: BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. MODEL 2013-16 LACROSSE, REGAL, MALIBU, 2010-13 EQUINOX, TERRAIN,
Summary: 14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEH
Summary: This Preliminary Information communication advises the technician that the part restriction on the electric power steering module for NJ1 part numbers has ended. Dealer can order parts directly through your parts department.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
Summary: This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. T
Summary: This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general han
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a grind growl noise on the 1-2 shift that can be felt in the clutch pedal and brake pedal if applied during a 1-2 shift under light o
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. T
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. T
Summary: This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. T
Summary: GENERAL MOTORS: EVAP LEAK IN THE SMALL CANISTER VENT SOLENOID (CVS) VALVE NOT SEALING UNDER VACUUM. THE LEAK MAY BE INTERMITTENT AND PRESENT IN COLDER AMBIENT CONDITIONS. *KB
Summary: GENERAL MOTORS: EVAP LEAK IN THE SMALL CANISTER VENT SOLENOID (CVS) VALVE NOT SEALING UNDER VACUUM. THE LEAK MAY BE INTERMITTENT AND PRESENT IN COLDER AMBIENT CONDITIONS. *KB
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. T
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. T
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. T
Summary: GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. *PE UPDATED 05/08/2013 *JS U
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. T
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. T
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. T
Summary: GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. *PE UPDATED 05/08/2013 *JS U
Summary: This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
Summary: This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need
Summary: This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL L
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED
Summary: This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. TECHNICIAN SO CHECK TERMINAL P
Summary: Some customers may complain of an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures (Generally 0 F /-17 C or Colder). They may also comment that they heard a single "pop" noise right befor
Summary: This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
Summary: 14882 - SPECIAL COVERAGE. CERTAIN VEHICLES EQUIPPED WITH A 2.4L ENGINE (LAF, LEA OR LUK) THAT HAVE EXPERIENCED HIGH OIL CONSUMPTION MAY ALSO EXPERIENCE A FROZEN AND/OR PLUGGED PCV (POSITIVE CRANKCASE VENTILATION) SYSTEM DURING COLD WEATHER
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need
Summary: This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical s
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a vibration that is only present in second and third gears when lugging the engine, example going uphill or causing engine rpm to
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to t
Summary: This preliminary information bulletin provides information regarding all the components that are included when ordering a new service 2.4L Ecotec engine.
Summary: This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers
Summary: This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark t
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOUL
Summary: THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.
Summary: This technical bulletin provides a procedure to replace the pistons, connecting rods and bearings for vehicles that have the condition of excessive oil consumption
Summary: This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Summary: This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P21
Summary: This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Summary: This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Summary: This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil l
Summary: This preliminary informational bulletin provides repair information to correct a customer concern on an intermittent crank/no start in cold climate conditions, or a technician finding DTC P1682 set as current or in history.
Summary: This technical bulletin provides diagnostic and repair information on performing an oil consumption test and/or installing piston and piston ring kit to correct a customer concern for excessive oil consumption.
Summary: This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
Summary: This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. The technician may find
Summary: GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. *PE UPDATED 1/29/2014
Summary: This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
Summary: This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
Summary: This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correc
Summary: This Preliminary Information communication advises the technician that service replacement engine part number 12655766 may be received when a service replacement engine is ordered. Technician will need to part off the original engine.
Summary: This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2
Summary: GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. *PE UPDATED 1/29/2014
Summary: GENERAL MOTORS: WATER LEAK ON DRIVER FLOOR AND/OR VARIOUS ELECTRICAL CONCERNS. VEHICLE MAY EXHIBIT INTERMITTENT NO FOB DETECTED, NO CRANK NO START, OR LIGHTS FLASHING ON THE INSTRUMENT PANEL. *KB
Summary: BUICK/CHEVROLET/GMC/PONTIAC/SATURN: SOME MODEL YEAR VEHICLES MAY EXPERIENCE SERVICE ENGINE SOON (SES) LAMP ILLUMINATED. ISSUE MAY BE CAUSED BY THE CONTROL SOLENOID/MODULE ASSEMBLY OR MAY HAVE DAMAGED OR POOR TERMINALS FOR UNDER HOOD FUSE
Summary: THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark t
Summary: This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark t
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. The technician may find
Summary: This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
Summary: This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
Summary: This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka
Summary: This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will
Summary: This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code
Summary: This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
Summary: This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Summary: This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle
Summary: This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
Summary: This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Technician should review the appropriate Se
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a grind growl noise on the 1-2 shift that can be felt in the clutch pedal and brake pedal if applied during a 1-2 shift under light o
Summary: This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
Summary: This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of asse
Summary: 38170 - Special Coverage. The accelerator pedal can break at the stalk just below the housing due to the driver entering or exiting the vehicle with their foot resting on the accelerator pedal. If the pedal breaks, it would not be possible
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. TECHNICIAN SO CHECK TERMINAL P
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. *PE UPDATED 1/29/2014
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This preliminary information bulletin provides information on doing a pressure line test prior to replacement and removal of the transmission for conditions relating to No Forward, No Reverse, No Crank, Engine Cranks But Will Not Start.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a grind growl noise on the 1-2 shift that can be felt in the clutch pedal and brake pedal if applied during a 1-2 shift under light o
Summary: This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
Summary: CHEVROLET/BUICK/GMC: RESTRICTION, THROUGH THE PQC, HAS BEEN PLACED ON THE VALVE CONTROL SOLENOID (TEHCM) P/N 24256524 AND 24265367, TO ASSIST ENGINEERING FEEDBACK PRODUCT. *PE
Summary: GMC/BUICK/CHEVROLET: TRANSMISSION SLIPS WHEN IN REVERSE OR NOT IN REVERSE, 3RD GEAR OR NO 3RD GEAR, FLARE SHIFTING TO 5TH OR NO 5TH GEAR. *PE UPDATED 4/17/12. *PE
Summary: BUICK/CHEVROLET/GMC/PONTIAC/SATURN: SOME MODEL YEAR VEHICLES MAY EXPERIENCE SERVICE ENGINE SOON (SES) LAMP ILLUMINATED. ISSUE MAY BE CAUSED BY THE CONTROL SOLENOID/MODULE ASSEMBLY OR MAY HAVE DAMAGED OR POOR TERMINALS FOR UNDER HOOD FUSE
Summary: GM: DIAGNOSTIC TIPS FOR DTC P0776, SLIPS WHEN REVERSE IS SELECTED OR NO REVERSE. SLIP OR FLARE WHEN SHIFTING INTO THIRD/ FIFTH GEAR OR NO THIRD/FIFTH GEAR. ALSO INCLUDED MODEL CHEVROLET CAPTIVA SPORT MODEL YEAR 2012. MODEL CHEVROLET ORLANDO
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Summary: BUICK/CHEVROLET: THERE IS AN OIL/FLUID LEAKAGE UNDER FRONT OF VEHICLE, POSSIBLY FROM WHEEL DRIVE SHAFT SEALS, AND ENGINEERING IS TRYING TO DETERMINE ROOT CAUSE OF LEAKAGE. MODELS 2011-2013 REGAL, CRUZE, 2012-2013 VERANO, SONIC.
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical s
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is norm
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors T
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHIC
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHIC
Summary: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING
Summary: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON POOR RADIO HANDS-FREE VOICE RECOGNITION PERFORMANCE OR SOUND QUALITY AFTER THE ONSTAR UPGRADE.
Summary: This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / He
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not
Summary: This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found
Summary: This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Ma
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic Sy
Summary: This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information
Summary: This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P21
Summary: This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that t
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan
Summary: This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE AN ONSTAR SYSTEM THAT HAS PROGRESSION TONES WHEN PRESSING THE BLUE OR RED BUTTON. TECHNICIAN WILL NEED TO CALL GENERAL MOTORS TECH
Summary: This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need
Summary: This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need
Summary: This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Mot
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: GM: SOME CUSTOMERS MAY DESCRIBE 5 SLOW CHIMES FOR NO APPARENT REASON. CERTAIN OBJECTIVES PLACED ON THE FRONT SEAT MAY TRIGGER THE CHIMES. MODELS BUICK VERANO MY 2012-2014; MODEL BUICK ENCLAVE, LACROSSE, REGAL MY 2013-2014; CADILLAC ATS, CT
Summary: GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communicat
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatt
Summary: This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found
Summary: This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Technician should review the appropriate Se
Summary: This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the ve
Summary: This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical s
Summary: This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for afte
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Mot
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Tech
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. T
Summary: This Preliminary Information communication provides information to the technician about vehicles that when attempting to start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start
Summary: GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AN
Summary: This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. T
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a water leak on the driver side floor. Vehicles also may have intermittent no fob detected, no crank no start, park brake light flash
Summary: This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a water leak on the driver side floor. Vehicles also may have intermittent no fob detected, no crank no start, park brake light flash
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio/Heat
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE ON HOW TO REPLACE A KEY WITH AN INTERGRATED TRANSMITTER ON IT FOR CONDITIONS RELATED TO KEYS WITH INTERGRATED TRANSMITTERS INOPPERATIVE DUE TO PERMATURE DRAIN OF TRANSMITTER BATTE
Summary: GM: J-35616-64B TERMINAL TEST PROBE AND REPLACEMENT TERMINAL. ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR MODEL
Summary: This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
Summary: This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
Summary: THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
Summary: This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
Summary: This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark t
Summary: This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
Summary: 23520 Sepecial Coverage - On some vehicles, the Passenger Presence Sensor (PPS) Module wire may have been pinched in the seat trim during seat assembly or servicing. When the fault is active the Passenger Frontal Airbag is suppressed. The
Summary: GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AN
Summary: This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found
Summary: This preliminary informational bulletin provides repair information to correct a customer concern on an intermittent crank/no start in cold climate conditions, or a technician finding DTC P1682 set as current or in history.
Summary: This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
Summary: This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank. Dealer will ensure the customer is fully extending the key.
Summary: This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank. Dealer will ensure the customer is fully extending the key.
Summary: This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odomete
Summary: This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing
Summary: This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN
Summary: This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what th
Summary: This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
Summary: This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
Summary: This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understand
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic Sy
Summary: This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Ma
Summary: This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
Summary: This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken pl
Summary: This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
Summary: "12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF A
Summary: This preliminary bulletin provides information to reprogram the navigation radio software to correct the customers concern of multiple Radio concerns.
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that wer
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the op
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatt
Summary: This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
Summary: BUICK/CHEVROLET/GMC: VEHICLES HAVE ISSUES WITH AUDIO BUTTON FUNCTION, LOW FUEL, FACTORY SETTINGS OPTION NOT WORKING OR INOPERABLE, CLOCK CAN NOT BE SET, AND SIGNAL FOR GPS IS LOST. *PE UPDATED 05/3/2013 *JS
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This preliminary informational bulletin provides information on reprogramming the navigation radio to the latest software to correct the conditions of loss of GPS signal, low fuel, XM Volume, Audio Button Functionality,Not Able to Set Clock
Summary: This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenge
Summary: This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Opt
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This preliminary informational bulletin provides a procedure to reprogram the navigation radio for concerns regarding Loss of GPS Signal, Low Fuel, XM Volume, Audio Button Functionality, Not Able to Set Clock, Factory Settings Option Inope
Summary: This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This preliminary informational bulletin provides a procedure to reprogram the radio for concerns related to Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth Call, Phone Book Usage Issues
Summary: This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for afte
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS.
Summary: This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
Summary: BUICK: RECALIBRATION OF BODY CONTROL MODULE (BCM) HAS BEEN DEVELOPED AND REPROGRAM, TO LENGTHEN LIFE OF STOP AND TAIL LAMP BULB THAT BURNS OUT. *PE
Summary: This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
Summary: This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
Summary: This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for afte
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: 13054 - Customer Satisfaction Program. The windshield may not be completely sealed to the body at the lower left side of the windshield. Water could leak into the vehicle at this point and drip onto the body harness connector, causing corro
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a water leak on the driver side floor. Vehicles also may have intermittent no fob detected, no crank no start, park brake light flash
Summary: GENERAL MOTORS: WATER LEAK ON DRIVER FLOOR AND/OR VARIOUS ELECTRICAL CONCERNS. VEHICLE MAY EXHIBIT INTERMITTENT NO FOB DETECTED, NO CRANK NO START, OR LIGHTS FLASHING ON THE INSTRUMENT PANEL. *KB
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a water leak on the driver side floor. Vehicles also may have intermittent no fob detected, no crank no start, park brake light flash
Summary: This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet ra
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
Summary: GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
Summary: This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet ra
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: This technical bulletin provides a procedure to replace the sunroof window motor for vehicles with the condition of sunroof or sunshade inoperatice and DTC U151B
Summary: This preliminary informational bulletin provides repair information to correct a customer concern of sunroof or sunshade inoperative, and technician may find DTC U151B set.
Summary: This preliminary bulletin provides a procedure to repair the belt molding around the outside mirrior to correct the customers concern of a rattle, creak, or squeak from the left outside mirrior.
Summary: This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
Summary: This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
Summary: This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
Summary: This technical bulletin provides a procedure to replace the front passenger presence sensor to correct a customer concern on a service airbag light illuminated, the service airbag system message on the DIC, passenger airbag status indicator
Summary: This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Pa
Summary: This technical bulletin provides a procedure to replace the front passenger presence sensor to correct a customer concern on a service airbag light illuminated, the service airbag system message on the DIC, passenger airbag status indicator
Summary: 23520 Sepecial Coverage - On some vehicles, the Passenger Presence Sensor (PPS) Module wire may have been pinched in the seat trim during seat assembly or servicing. When the fault is active the Passenger Frontal Airbag is suppressed. The
Summary: GENERAL MOTORS: AIR BAG LIGHT/SIR LIGHT ON B0012 OR B0013 WITH SYMPTOM BYTE 0E. THIS CONDITION MAY BE CAUSED BY A DAMAGED SHORTING BAR IN THE STEERING WHEEL INFLATABLE RESTRAINT MODULE (STEERING WHEEL AIR BAG). *JS UPDATED 9/24/12.
Summary: BUICK/CHEVROLET: IT IS HARD TO REMOVE DRIVER'S SIDE AIR BAG DUE TO REVISED SPRING DESIGN, WHICH CAUSES HIGHER RETAINING FORCE BETWEEN DRIVER'S SIDE AIR BAG AND STEERING WHEEL. *PE
Summary: This technical bulletin provides a procedure to replace the front passenger presence sensor to correct a customer concern on a service airbag light illuminated, the service airbag system message on the DIC, passenger airbag status indicator
Summary: This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Pa
Summary: This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
Summary: This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button stic
Summary: CADILLAC/CHEVROLET/BUICK/GMC: PASSENGER SEAT BELT INDICATOR IS ILLUMINATED DUE TO POSSIBLE CONDUCTIVE OBJECTS, SUCH AS TECH 2, GROCERIES, CHARGING AND AUDIO CABLES, ELECTRONIC TABLETS OR COMPUTERS AND CELL PHONES, PLACED ON SEATS AND WOULD
Summary: This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button stic
Summary: CADILLAC/CHEVROLET/BUICK/GMC: PASSENGER SEAT BELT INDICATOR IS ILLUMINATED DUE TO POSSIBLE CONDUCTIVE OBJECTS, SUCH AS TECH 2, GROCERIES, CHARGING AND AUDIO CABLES, ELECTRONIC TABLETS OR COMPUTERS AND CELL PHONES, PLACED ON SEATS AND WOULD
Summary: This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a water leak on the driver side floor. Vehicles also may have intermittent no fob detected, no crank no start, park brake light flash
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
Summary: This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
Summary: This Preliminary Information communication provides information to the technician about vehicles that have the remote keyless entry transmitter range is very poor and they have to be very close to the vehicle before the transmitter operates
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to t
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a grind growl noise on the 1-2 shift that can be felt in the clutch pedal and brake pedal if applied during a 1-2 shift under light o
Summary: This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat
Summary: This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
Summary: This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in
Summary: This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
Summary: This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
Summary: This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
Summary: This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
Summary: This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
Summary: This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Servi
Summary: This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, us
Summary: This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
Summary: This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire
Summary: This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
Summary: This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
Summary: This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
Summary: This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. T
Summary: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A CLIP ON THE SEAT FRAME TO ELIMINATE A NOISE ORIGINATING FROM THE SEAT PAN AND SEAT FRAME COMING IN CONTACT.
Summary: This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
Summary: This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need
Summary: This preliminary bulletin provides a procedure to install a seat cushion lateral retair to correct the customers concern of the drivers and passenger seat moving laterally, clunking, squeaking, clicking, or shifting around while cornering.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Dealer should commun
Summary: BUICK/CHEVROLET: POWER ADJUSTED SEAT OR 6 WAY MANUAL DRIVER AND/OR PASSENGER SEAT, THERE WOULD BE SHIFTING, SQUEAKING, CLUNKING OR CLICKING NOISE WHEN TURNING CORNER. *PE UPDATED 1/29/2014 *JS
Summary: This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
Summary: This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need
Summary: This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the tr
Summary: This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the tr
Summary: This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the tr
Summary: This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
Summary: THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON THE TIRES SUPPLIED WITH A NEW VEHICLE ARE COVERED BY GENERAL MOTORS AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP UNDER THE BUMPER-TO-BUMPER NEW VEHICLE LIMITED WARRANTY.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHIC
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF ¿CLIPPING¿ TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A ¿CLIPPED VEHICLE¿ REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAI
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN OF DIAGNOSTIC INSTRUCTIONS TO TAKE WHEN THE KEY WILL NOT FOLD INTO THE FOB OR WILL NOT STAY IN THE FOLDED POSITION. THE TECHNICIAN MAY COMMENT THAT THE KEY I
Summary: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS A
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / He
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FO
Summary: This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the
Summary: This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status un
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors a
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assista
Summary: This Preliminary Information communication provides information to the technician about vehicles that have flutter or thumping type noise from the side or underneath the vehicle at speeds 45 mph and above. Technician will need to inspect fo
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
Summary: This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank. Dealer will ensure the customer is fully extending the key.
Summary: This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors a
Summary: BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR DESI
Summary: This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
Summary: This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
Summary: This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
Summary: This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and t
Summary: This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and tha
Summary: This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music t
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
Summary: This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
Summary: This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and t
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Summary: This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Ap
Summary: The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Summary: This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Summary: This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the
Summary: This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is norm
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / He
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: This Preliminary Information communication advises the technician that the part restriction on the electric power steering module for NJ1 part numbers has ended. Dealer can order parts directly through your parts department.
Summary: This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the tr
Summary: This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information
Summary: This Preliminary Information communication provides information to the technician about vehicles that when attempting to start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a water leak on the driver side floor. Vehicles also may have intermittent no fob detected, no crank no start, park brake light flash
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician about vehicles that have the remote keyless entry transmitter range is very poor and they have to be very close to the vehicle before the transmitter operates
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the ve
Summary: This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
Summary: This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motor
Summary: This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Opt
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio/Heat
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is norm
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO FOR CONCERNS RELATED TO UNABLE TO ACCESS MP3 FILES ON CD, BLUETOOTH CONNECTIVITY, NO AUDIO AFTER A BLUETOOTH CALL, PHONE BOOK USAGE ISSUES
Summary: GM: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE BRAKE LIGHTS REMAIN WHEN THE VEHICLE IS OFF AND PARKED. THE BATTERY MAY ALSO GO DEAD. MAKE/MODELS ALSO INCLUDED: BUICK ENCORE/LACROSSE/REGAL MODEL YEAR 2014, CADILLAC SRX/XTS MODEL
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the tr
Summary: This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the mo
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is norm
Summary: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBR
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
Summary: "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTO
Summary: This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / He
Summary: This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and t
Summary: This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music t
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the mo
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is norm
Summary: This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
Summary: This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
Summary: This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status un
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the m
Summary: This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free ca
Summary: This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the m
Summary: This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the ve
Summary: This Preliminary Information communication provides information to the technician that the compact disc player is unable to pause a song. These vehicles were not built with a pause button. Dealer should communicate to the customer this cond
Summary: This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the ve
Summary: This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
Summary: This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motor
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is norm
Summary: This preliminary informational bulletin provides a procedure to reprogram the radio for concerns related to Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth Call, Phone Book Usage Issues
Summary: This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Opt
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED IN
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED IN
Summary: "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTO
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Summary: This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such
Summary: This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Summary: This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. I
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic Sy
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician w
Summary: This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This preliminary bulletin provides information to reprogram the navigation radio software to correct the customers concern of multiple Radio concerns.
Summary: This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communicat
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during tha
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / He
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / He
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / He
Summary: This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Dealer should commun
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio/Heat
Summary: This technical bulletin provides diagnostic and repair information on performing an oil consumption test and/or installing piston and piston ring kit to correct a customer concern for excessive oil consumption.
Summary: This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Technician should review the appropriate Se
Summary: This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehic
Summary: This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehic
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
Summary: This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
Summary: THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
Summary: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
Summary: THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
Summary: THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM¿S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
Summary: This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
Summary: This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
Summary: This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
Summary: This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
Summary: This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
Summary: This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Summary: This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
Summary: This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Summary: This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we
Summary: This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Summary: This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
Summary: This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
Summary: This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Summary: This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
Summary: This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause a
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previousl
Summary: This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previousl
Summary: This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the gl
Summary: This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with
Summary: This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
Summary: this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
Summary: This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Summary: this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka
Summary: This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS A
Summary: This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
Summary: This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
Summary: This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
Summary: This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / He
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
Summary: This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in
Summary: This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
Summary: This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code
Summary: This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the tr
Summary: This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
Summary: This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
Summary: This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Summary: This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Summary: This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
Summary: This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
Summary: This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause a
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in
Summary: BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR DESI
Summary: This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
Summary: This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This technincal bulletin provides procedures for all the different way to put a vehicle in and out of transport mode and what to do when a vehicles transport mode message is displayed in the DIC.
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assist
Summary: This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
Summary: This preliminary informational bulletin provides a procedure on how to replace a key with an intergrated transmitter on it for conditions related to keys with intergrated transmitters inopperative due to permature drain of transmitter batte
Summary: This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
