Print this page Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
181 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Cruze accessories - interior problems

accessories - interior problem

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2011 Chevrolet Cruze Owner Comments

problem #4

May 032011


  • 64 miles


The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving approximately 65 mph, the transmission failed to shift and there was an illumination of the engine warning indicator. The vehicle was towed to an authorized dealer for diagnosis, where the technician replaced the faulty transmission. In addition, the driver's side rear view mirror would emit a loud whistling noise whenever the vehicle was in motion. The dealer was in the process of replacing the mirror. There was also a large hole in the air conditioner compressor, which required replacement. The contact also stated that the exterior body paint was peeling near the front passenger side headlight. The manufacturer was not made aware of the failures. The approximate failure mileage was 64.

- Hitchins, KY, USA

problem #3

May 312011


  • 500 miles
I bought a 2011 Cruze and part of the selling point was that it was bluetooth equipped. More and more states are passing handsfree laws and the bluetooth was important to me. It worked maybe 2 months. The phone will not stay connected. It connects for a minute then disconnects for a minute and continues this cycle. I complained to Chevrolet and the lady sent me to the dealer to check for updates. I did but the dealer stated that it was the phone. Come to find out, GM has a list of phones that are supposed to work with the Cruze. All of them don't even work. I've been bounced all over to different repair shops to no avail. If you will look back, GM has already had other recalls in the past and it seems that the onstar module did not like just any bluetooth phone. It seems that if the onstar module is replaced, the bluetooth problem straightens out. I can't get that across to the dealer because the onstar phone is working and they won't replace it. With a little internet work, you can find all kinds of forums complaining about the Cruze's bluetooth.

- Conway, AR, USA

problem #2

Apr 192011


  • 25 miles
While test driving the new 2011 Chevy Cruze I noticed that the windshield is very small and the rearview mirror blocks the drivers view im and avg 5'6 and I could not see very well at all. When I told the dealer about it I was encouraged to move on top another vehicle if I didn't like it. I feel this its a safety hazard.

- Ocala, FL, USA

problem #1

Jan 212011


  • 134 miles
I am reporting a potentially dangerous situation in the 2011 Chevy cruise. The front driver's side floor mat does not stay fastened to the pins on the floor and bunches up beneath the gas pedal preventing acceleration. This is a very dangerous situation and could result in a potentially deadly accident. I have removed the floor mat. GM needs to correct this situation.

- Wantagh, NY, USA

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