Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
61,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Cruze body / paint problems

body / paint problem

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2011 Chevrolet Cruze Owner Comments

problem #3

Dec 142014

Cruze 4-cyl

  • 82,400 miles


Interior door handle chrome plastic over is pealing off, with sharp edges exposed. It easily causes cuts, and scratches.

- Oklahoma City, OK, USA

problem #2

Apr 152011

Cruze 4-cyl

  • 51,500 miles
I bought a 2011 Chevy Cruze from a owner, and I did not pay attention to the passenger door handle until after I bought it. The thin metal was coming off the handle. I touched it and it cut my finger. I called the Chevrolet place close to my area and they quoted me a price of $80. I called GMC, since the car is fairly new, and did not get any help. I took the car to the local dealership, and the office manager came out (he was in a wheelchair) to look at the door. He touched it and it cut his finger. I was concerned about someone getting a cut from that metal so I paid to have the handle replaced. My major concern is if this continues to happen with these door handles in less than 3 years old, and some one is diabetic, or a small child gets cut and infected it would not be a good thing. When I said this to the office manager, he informed me he was a diabetic. I have went online and saw all the recalls for this particular car. The previous owner assured me he had the recalls fixed, but I did not realize there were so many until after I bought the car. I paid cash for this car and have yet to get a title. I continue to call the owner who either ignores me or isn't getting my call. I called his wife yesterday and she assured me her husband had the title. I had recently called the previous owner and ask for paperwork where the recall work was done. I have had no return calls... at this point what should I do? I feel like I've been shafted, but I paid $13000 for the car and the previous owner assured me I would not have to pay advelorum taxes, he said this was taken care of. Now according to the tag office I will have to pay another $800 or so for the tag which I can't get without a title.

- Carnesville, GA, USA

problem #1

Mar 272014


  • 50,200 miles
The front chrome interior door handles on my 2011 Chevy Cruze that I purchased is peeling off. The edges of the chrome are extremely sharp. Both my wife and I have cut our fingers on both front door handles while exiting the vehicle. It is no paper cut either. Pretty deep and painful. I ended up placing tape around the handles as a quick fix from being cut. When I contacted the dealership, I was told it would be $150 for a new handle and that it did not include instillation. After reading numerous complaints online and observing a copy of a letter from Chevrolet admitting there is a defect in the handles, I wonder why there has not been a recall as of yet on this issue.

- Hilliard, FL, USA

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