This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine dies on road when engine has not reached maximum engine operating temperature in most cases. Engine dies-pull over to curb-put in park-engine restarts-operates normally after shut down. Has happened 4 times-could be dangerous- last time died with another vehicle close behind. Possible wreck event could take place under these conditions.
The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000
The engine light is on in my car. I took it to a repair shop and they said it had the codes of P2196 and P2198 a H02S heated oxygen sensor is malfuntioning. When the rep pulled up the codes he informed me they had thousands of my same vehicle with the same problem. I contacted Ford warranty and they said it was not covered. This is horrible for Ford to know this is a defect on their vehicle and not be responsible for fixing it. So I would like to launch this formal complaint. I will never buy another Ford vehicle again. The aip has gone out in my vehicle and I have had other issues that the Ford warranty has said did not apply. The vehicle was in motion when the light came on.
1. low engine oil pressure light continues to come on and cause the vehicle engine to seize up. Checked oil level which was good and changed oil. While driving the vehicle on city streets it continues to seize the engine up and cause the vehicle to become stationary. It takes a few tries before the engine will turn over when I try to restart the vehicle. 2. the brake issue continues to happen daily that the brakes will fail and not allow me to use them while in stop and go traffic. It seems to do alright on the freeway or when I am at a constant speed. They make a whooshing sound and make the brakes extremely difficult to push the brake pedal down and sometimes it will not allow me to use the brakes at all. I have taken it to 2 different mechanics and I am waiting for an appointment to go to the Ford dealership and have it checked out. The low engine oil pressure light has been going on for months. It will come on and go off quite often but it is not throwing any codes so the mechanic shops can't diagnose the issue. The brake issue is fairly recent within the last 2 weeks. I have an appointment on October 27th 2020 at 8 am for the brake and engine issue.
- Nampa, ID, USA
Search CarComplaints.com for these popular complaint phrases...
My 2013 Ford Edge has been having issues with the driver's door latch sensor. The sensor does not work properly and the vehicle computer is constantly thinking that my door is ajar. It illuminates the interior lights causing distractions and safety issues for me trying to drive and other drivers around me, especially since I work 3rd shift and do a lot of nighttime driving. It has drained my battery numerous times due to it setting my alarm off intermittently because it all of the sudden thinks my door is open when I have it parked. I have read so many complaints of this issue. This should have been a recall by Ford years ago as this is a safety hazard. Ford sent a letter out stating that they would do a one-time courtesy fix for people having this problem, however, they listed requirements for mileage and age of vehicle that you had to meet to have them fix it. So even though I have owned this car since 35,000 miles, they told me that I didn't qualify. Ford is not going to step up on their own and be responsible about this, they need it to be forced on them to do so.
Car shut off while I was driving 65mph in motion on highway no warning, I am very frighten to drive the vehicle it happened 3 times prior to the first one, mechanic has no idea why this is happening. This is very dangerous and a serious matter
Driving heard a clunk sound and car went into limp mode. Going 50 mph on straight roadway. The 'wrench' light came on and vehicle continued in limp mode. Pulled over and put on emergency flashers. Car had to be towed to dealership. They put on machine to check codes and found nothing and there was error no code stored. Before they can do anything to fix vehicle they need it to replicate error. The wrench light is out, but now worried to drive because nothing was resolved.
While driving in town car lost power and limped along. Yellow/orange wrench light came on. Pulled over turned engine off then restarted, worked fine. Manual said power train loss of power. Three times it's happened and Ford can't find code to determine problem. No confidence in car. If happened on highway at high speeds there probably would have been major accident
The contact owns a 2013 Ford Edge. The contact stated that while in park, the vehicle stalled the oil light illuminated. The vehicle was taken to an independent mechanic where a road test was performed. The technician was unable to diagnose the failure. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 138,602.
Smelling fumes inside the car when driving and it lingers the vehicles is parked, even smell fumes inside the car the next day. Smells like exhaust fumes. It occurs whether I'm on the street or highway.
The contact owns a 2013 Ford Edge. The contact stated that there was an abnormal fuel odor coming from the fuel tank. The contact stated that the check engine warning light was illuminated. An independent mechanic confirmed a fuel leak and fuel evap failure. The vehicle was not repaired. The contact referenced the failure to NHTSA campaign number: 14V002000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Since July of 2019 until I had it repaired end of January 2020. My car would shut off(the engine) completely go into limp mode-five times in the past six months thank god the drivers behind me were alert enough to notice my car go into limp mode-I could've been killed-literally it was 55 miles per hour I would go or sometimes 25 mph-I took it to different Ford dealers and it was stated wait til a light goes on so they could make a diagnosis or copy a code-well soon as I started the engine it would be drivable til boom it would shut off again in couple of weeks with no warning. Finally, I did some research about the throttle body and guess what told a dealer to replace it and hasn't shut off since. Thank god I did my own research-states there are currently recalls but guess what enough people haven't complained about the 2013 Edge for it to be on the recall list-its an easy fix-and my sons could have lost a mother-husband could've lost a wife and elderly parents loose there primary caregiver all because of a part which is an easy fix. I beg you please add the 2013 Ford Edge on recall not because of the money-but because I got no help from mechanics from three Ford dealer-I was told wait til a diagnostic light comes on-well guess what the last Ford dealer I went to which was 100 miles round trip told me with this part a diagnostic light does not come on-had I not done my research and taken it to right Ford dealer I could've been killed-dont let this happen to someone who doesn't have time to do the research-alert them with a recall-and please let me know if you do put it on recall--I would appreciate a refund-for my time and trouble. And for putting my life in danger-you can't put a price on that!!!!!!!!!!
The contact owns a 2013 Ford Edge. The contact stated that while driving at an unspecified speed, the brakes malfunctioned and failed to immediately stop the vehicle causing the stopping distance to be extended. The vehicle was taken to an independent mechanic who replaced the brake pad and rotors however, the failure recurred. The check engine warning light illuminated and the vehicle stalled. The vehicle was taken back to the mechanic who diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 135,000.
The speed of my car was limited to no more than 15 mph. Luckily this happended in a parking lot and not on the freeway. The car was towed to a Ford dealer and the problem was diagnosed as a faulty electronic throttle body (etb). This component was recalled in customer satisfaction program 16B23. However, it was only issued for 2011-2012 model year Edge and mkx vehicles equipped with 3.5L or 3.7L engines. Given the severity of this issue, it seems that the recall should be looked at for the 2013 Ford Edge as well.
While the vehicle is in motion at highway speeds, the transmission fails to shift into 5th or 6th gear causing excessive rpms, noise, and shaking to the frame at speeds above 50 mph. This could be potentially hazardous and cause severe transmission damage over a short period of time if not repaired.
While driving at approximately 55-60 miles per hour the traction control and traction control off light lit up and a red brake malfunction light came on and the engine stopped while the car was in motion. We coasted to the side of the road and it took two attempts to start it again. The traction control light and traction control off light is still on. It happen three times so far and two of those times was while we were on the interstate in traffic travelling at 60-70 mph. This was not safe at all. When it shuts off there is a big thud sound and the traction control, traction control off and a red brake malfunction light comes on. After the second time there is now a rattle. I have the car at home now but it has a hesitation in it when it is first started this all has happened in the last 4 days.
The contact owns a 2013 Ford Edge. The contact stated that there was an abnormal odor of fuel detected inside and outside of the vehicle. There were no warning indicators illuminated. The vehicle was towed to gary crossley Ford (8050 N church rd, Kansas City, mo 64158, (816) 781-4844) where it was diagnosed that the damper was leaking. The vehicle was not repaired. The manufacturer was contacted and provided case number: Cas -25200727-39D025. No further assistance was provided. The failure mileage was 111,000.
My 2013 Ford Edge randomly stalls doesn't matter if I'm turning going slow or straight and going fast. The wrench light will show up. I usually stop, shut it down and restart it. It's pretty frightening. I brought it to the repair shop and they said it might be the throttle bottle. Got that cleaned up which was to dirty and still stalling.
A D V E R T I S E M E N T S
- Pryor, OK, USA