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CarComplaints.com Notes: The 2004 Ford Explorer one of our worst vehicles on record. "Avoid like the plague" is putting it lightly.

The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.

Another common problem for the 2002-2005 Explorer is wheel bearing failure at around 90k miles, with a typical repair bill of $500 to $1000 depending on how many wheel bearings failed.

Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
124,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Explorer drivetrain problems

drivetrain problem

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2004 Ford Explorer Owner Comments (Page 1 of 6)

problem #108

Sep 242019

Explorer

  • miles

A D V E R T I S E M E N T S

My 2004 Ford Explorer has recently and quickly began shifting very badly. I always come to a complete stop and shift into neutral before shifting into reverse or drive because when shifting into reverse from P or D, it always takes a while, then clunks aggressively into place. While driving sometimes downshifting will also clunk into place. This issue has been reported by countless other drivers and has caused many potentially dangerous situations. From accelerating slowly then banging gears and taking off, to stuttering while trying to accelerate, or even switching into reverse while parking, and having the car try to jump back a few inches is only a few issues this problem has caused myself and countless others. People are replacing transmissions left and right to no avail, only a few 10 thousand miles after installing new transmissions, their car starts to experience the same issues as before. At low speeds and in parking lots this becomes a game of luck as you accelerate more than necessary to try to get going, then stopping and waiting a few seconds while you shift to neutral before shifting to reverse as fear of it banging into gear as you try to maneuver your car around people and other parked cars becomes a more dangerous task than it should be. In sum, while stationary, slow speed, or just cruising, the transmission while shifting gears, or shifting into reverse/drive, sometimes wants to bang into gear or lose power, or delay shifting only to bang into gear moments later. Some issues when taking cars into repair is finding metal transmission shavings where they shouldnt be! finally, the excessive banging can also damage the engine over time in addition to the transmission. Please reference the following link to get a better idea of the issues: Https://www.carcomplaints.com/Ford/Explorer/2004/transmission/transmission_slipping_shifts_hard.shtml thankyou

- Oakland, CA, USA

problem #107

Aug 242017

Explorer

  • 99,735 miles
My steering column broke right off! trying to put it in drive @99,735 mi. Had to tow it to shop, and replace the steering column. I see other people had this same problem. There should be a recall for this!!! I also had to replace the transmission @ 103,000 miles it would skip 3rd gear. Seems everyone else has to replace the transmission. Also back bearings!! what a disgrace. Recall this disgraceful workmanship! no honor!

- Uniontown, OH, USA

problem #106

Dec 122018

Explorer

  • miles
The contact owns a 2004 Ford Explorer. While driving and attempting to shift gears, the contact's son pulled too hard and fractured the gear shifter. The contact stated that the gear shifter was currently too loose and would not shift into any gear. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage and VIN were unknown.

- Waipahu, HI, USA

problem #105

Dec 202017

Explorer

  • 197,000 miles

A D V E R T I S E M E N T S

Well we just bought this Explorer and just as I have read from others on this website our Explorer is doing similar things. Such as shifting in reverse takes 3-7 seconds to take hold, going up the mountains the SUV had major kickbacks and jerks. I have not taken to dealership as of now. Will make an apt. And put results later.

- Woodruff, SC, USA

problem #104

Jun 172016

Explorer

  • miles
All four seals where leaking including pinion seals. Clunking noise 40 to 50mph when you let go of the gas, holds back, heater gauge+mph gauge don't work most.of the time.paint chipping away all over.replaced all seals 5 times +yoke cvhalf shaft. Replaced front differential still making the noise.poor lighting at night.it has a miss fire gave it a tuneup and still is doing it. Radio volume won't turn down it goes louder when turning down.

- Blairsville, PA, USA

problem #103

Aug 202017

Explorer

  • 0 miles
It slippes and won't just take off some take offbut the SUV sits and when it does takebodf you have to let your foot up off the gas to get it to shift

- Cannelton, IN, USA

problem #102

Jun 262017

Explorer

  • miles

A D V E R T I S E M E N T S

Transmission shifts harder and shakes the entire SUV. When I press the gas and get to about 35-40 it will start knocking really bad and feels like it's losing power. When I stop the exact same thing happens with the knocking. I was going 35 around a slight curve on I-45 freeway by little york shepard gulf bank area to be exact and the SUV was driving fine. I was just getting onto the freeway at this time. Hints the reason I'm not going so face. When I started picking up speed the transmission jerked so hard I flew into the next lane. Luckily no one was around me but image if I was in traffic and this happen.

- Houston, TX, USA

problem #101

Mar 042017

Explorer

  • 127,695 miles
The contact owns a 2004 Ford Explorer. While driving 40 mph, an overdrive warning indicator illuminated while the vehicle decreased in speed. The contact stated that the vehicle was restarted, but the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,695.

- Harrisburg, PA, USA

problem #100

Mar 052017

Explorer

  • 164,000 miles
I have already put a complaint in about my throttle body issue. This evening I went about a mile and a half, and my wrench light came on and my truck started to not to be able to move. I pulled over, turned it off. Waited a bit and restarted it. This time it took a bit to get it to start up. I then proceeded to go back home because of how it was acting a mile and a half after driving, not often two minutes later it happens again, and the engine started chugging, I couldn't move, and I almost got rear ended again! I then again turned it off and waited and then started the truck up. It took sometime once again to start. I finally made it back home in tears. I was able to get codes off, since I picked a up a code raffia few days prior. I got code P2104, P2111, and P2112. This issue needs to be addressed. I will be calling Ford tomorrow!

- Jefferson, WI, USA

problem #99

Nov 022016

Explorer

  • 170,000 miles
Transmission failure with overdrive light blinking.no first gear, shifts hard, sometime it wont shift without letting off gas.with codespo731, PO733, PO734, PO745 needs total rebuild this happened while driving down the road at 40 miles a hour, ABS light is on. Codes show wrong line pressure.engine knocking, timming chain issues.

- Corydon, IN, USA

problem #98

Apr 012016

Explorer

  • 98,000 miles

A D V E R T I S E M E N T S

Transmission failure. Shift solenoid "B" circuit failure transmission does not shift into 2nd gear until vehicle reaches 3000 RPM. O/D light flashes, service engine soon light activates and transmission stays in 3rd gear. Don't use vehicle and is out of extended warranty.

- Racine, WI, USA

problem #97

Jul 142016

Explorer

  • 172,472 miles
When driving my 2004 Ford Explorer started making a grinding and humming noise on the left front of driver side tire area. ABS and 4X4 high lights came on instrument panel. Truck felt like it was going into 4X4 mode on its own and braking felt like ABS system failed. Took it to a Ford dealership and I was told that both front wheel bearings needed to be replaced at a cost of $1053. Since this truck uses sensors and traction control the sensor on the left driver side had gone out causing this feature no longer to work. It is a good thing this did not result in an accident since the vehicle was going into 4X4 mode on it's own and the brakes ABS no longer functioned. Just a quick search online will result in many found issues regarding this that Ford has not done a recall on yet. What is it going to take to get Ford to stand behind the safety of trucks they sell?

- Delta, CO, USA

problem #96

May 032016

Explorer

  • 145,000 miles
Paint peeling roof hood differential replaced twice bearings wear out repaired twice back of tailgate panel cracked replaced 3 times

- Allentown, PA, USA

problem #95

Nov 022015

Explorer

  • miles
When driving and you then shifting from drive to reverse it goes into reverse hard. Sometimes it eases into gear and other times it is very hard. I thought well maybe it was me did my foot slip off brake or something?? it wasn't that I made a very conscious effort to make sure I did it correctly and still had the same problems. I also noticed that the vehicle doesn't shift from drive to park correctly kind of stops you before entering park then will go in after you were denied the gear the first time. Currently still dealing with this was hoping there was a recall for either issue.

- Grandville, MI, USA

problem #94

Mar 122015

Explorer

  • 178,500 miles
Overdrive light starting blinking car started shifting really hard and jerking. This is a known issue with Ford Explorer and need to be recalled. I dont have another vehiclebi really need help please

- Okc, OK, USA

problem #93

Jan 052015

Explorer 4WD 6-cyl

  • 115,000 miles
Transmission failure, common for Ford Explorer 2004.

- Jacksonville, FL, USA

problem #92

Feb 252015

Explorer 4WD 6-cyl

  • 139,939 miles
Had my used 2004 Ford Explorer for a week and I noticed the transmission jerking when it shift into the last gear. Sometimes when I put it in reverse, I have to wait for a full minute for it to finally reverse. Sometimes it jerks hard when I put it in reverse or drive. I'm sure the dealership knew about all this but never revealed it. Of course when you buy as is, your screwed.

- Lorain, OH, USA

problem #91

Mar 212014

Explorer

  • 117,000 miles
I was driving interstate 64 getting off the exist going around the ramp and a knocking noise started as I rounded the curb, then oil pressure dropped, my power was gone and, I barely made it off the ramp, but luckily the vehicle had enough speed to coast the curb to get to a safe place to stop. Upon having it checked out by a local mechanic he suggested that the engine and oil pump needed to be replaced" as a single mother I don't have the money for the repairs, and from others complaints that I've seen it makes me wonder if its worth the trouble to find another engine and will it happen again. I thought had found a good vehicle that only lasted a few months...feeling irritated...get it together Ford because this 2004 Explorer is trouble!! was this just a test dummy model to see what problems would come of it??" we want and need answers to these problems. We're spending so much hard earned money on a vehicle that has more problems that keeps happening often.

- Toano, VA, USA

problem #90

Feb 252015

Explorer 4WD 6-cyl

  • miles
I've have my vehicle for 10 years. Paid the dealership $450 to have a warranty for the power train and when I went to the dealership for them to fix it they wouldn't. I find out that my major issues are the mechanical differential. Still having the this issue to this day and can never have my transmission cleaned or flushed because of that. Also, my fuel system gets clogged a lot and gas mileage is horrible. Also, my antifreeze leaks after I paid money to have the cracked seal fixed. This is just scratching the surface. I have many things wrong with my vehicle I feel should be covered by the manufacturer but I would like to know what defects are out there for my vehicle.

- Charlotte, NC, USA

problem #89

Jan 242015

Explorer

  • 65,000 miles
The contact owns a 2004 Ford Explorer. The contact stated that while driving approximately 25 mph, the transmission seized. The contact stated that when the accelerator was depressed, the vehicle hesitated to accelerate. The vehicle was taken to the dealer, where it was diagnosed that the gears failed to shift and the transmission had to be replaced. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The failure mileage was 65,000.

- Lincoln, NE, USA

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