CarComplaints.com Notes: The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.
Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.
2.5
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,059 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
10/1/09 noticed paint was bubbling up and peeling off the roof of my vehicle. Brought vehicle to dealer who refused to repair it since vehicle was out of warranty. Judging by what I've read on the internet plenty of Ford owners have the same problem and Ford Motor Co. Refuses to fix it. Paint should not fail on brand new vehicles after four years. Once again the consumer gets no satisfaction.
The paint on my 2005 Ford Explorer eddie bauer edition is peeling off big chunks in numerous spots on the roof. I contacted Ford and they told me that since it was past my 3 year 36,000 mile warranty that it was up to me to get fixed. My car had approximately 53,000 miles on it when I reported it. I want Ford to have this problem fixed. I shouldn't be having to pay for anything to be repainted on a car that is 4 years old!
The contact owns a 2005 Ford Explorer. The paint is peeling off the roof of the vehicle. When the contact took her vehicle to the dealer, she was informed that they would not cover the repair costs because the vehicle had over 63,000 miles. Ford only covers the paint job if the vehicle has less than 12,000 miles. The current and failure mileages were 63,000.
I purchased a 2005 Ford Explorer limited from a Ford dealership in the spring of 2006. The vehicle was a lease return. After driving the vehicle I noticed a vibration in the floorboard and in the gas pedal. I E-mailed Ford concerning this and they sent me to the dealership where I purchased the vehicle for the corrective action. I've been back and forth to the dealership appox 8 times for the same problem and no resolution has been found. I contacted Ford a couple of more times and I still haven't gotten the problem resolved. In the meantime this vibration gives me back and headaches and numbness in my feet and I can no longer drive the vehicle because of the adverse affects it has on me. What more can I do? mclean Ford-Mercury have been great through out this whole ordeal. They've done more than most dealerships would do and have been super. Unfortunately I can't say the same for Ford. I'm really disappointed and dissatisfied with their service.
A D V E R T I S E M E N T S
- Franklin, ME, USA