This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle lost acceleration (no power, ) on highway. Had to pull over and barely avoided an severe accident. Orange wrench came on signaling a problem. Shut car off and restarted, limping home. Service was done replacing faulty throttle body control.
The throttle body fails causing my vehicle to enter "limp" mode regardless of location or current speed. Will go 70 on a highway then all of the sudden lose speed and speed control. This issue can also happen when accelerating, slowing down, etc. The biggest worry is losing speed control regardless of location. This issue has been identified in other Ford models and is being voluntarily repaired (by Ford). However, for some reason the 2013 Ford Explorer was not included in this. Obviously losing throttle control while driving, hence Ford voluntary repair of the issue. The issue started two weeks ago and randomly happens. Last happened on 05 Aug 2016.
Delay or lag under heavy acceleration, was making a left onto incoming traffic from a complete stop, should have had enough time under normal circumstances to make the turn but there was about a 3 second delay before the engine really kicked in and started accelerating and ended up almost causing an accident, I've never felt so powerless to do anything other than veer out of the lane to avoid getting hit
Delay or lag under heavy acceleration, was making a left onto incoming traffic, should have had enough time under normal circumstances but there was about a 3 second delay before the engine really kicked in ended up almost causing an accident, I've never felt so powerless to do anything other than veer out of the lane to avoid getting hit
The incident occurred for the first time on 09/25/2014. When coming to a stop, the car accelerates suddenly when the brakes are applied. The problem occurred at irregular intervals in the past (approximately 4 times) and again yesterday afternoon when I was parking the car. I nearly ran over a parking attendant. I immediately took the car to kemp Ford in thousand oaks, ca. Where the service manager ([xxx]) ran a diagnostic on one of the module that regulates the car speed - without success. He was unable to locate the problem which is unpredictable. We are afraid to drive the car and wonder what recourse we may have at this point in time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Newbury Park, CA, USA
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The problem has happened once in the past, I would guess about a year ago, and it happened twice on the 25th of September. When applying the brakes to stop the car, the brakes work but the car engine doesn't respond - that is the RPM of the engine remains constant and doesn't slow down. It forces the driver to use emergency measures such as applying great pressure on the brake pedal, using the hand brake and putting the car in neutral. I resumed driving and the problem did not manifest itself. I am weary of bringing the car to the Ford dealership because they may not be able to duplicate the same problem (which is what happened today). Have other people complained in the past about this issue?
The contact owns a 2013 Ford Explorer. The contact stated that while driving approximately 20 mph, the vehicle would decelerate when the accelerator pedal was depressed. Also, the contact mentioned that there was a sudden increase of engine RPM. The failure occurred on numerous occasions. The dealer was unable to diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Under moderate to hard acceleration or climbing longer hills a foul odor of sulfur exhaust fills the cabin. Issue is very repeatable and happens very frequently. Smell dissipates after a minute or so after rpms are back to lower range.
The vehicle has always had a issue with the cabin filling with exhaust fumes when under heavy acceleration. Merging onto a highway etc with the engine above 3500 RPM's will fill the cabin with a burning exhaust smell. This has been highly exposed on the Explorer forums online. Many users are experiencing it, the tsb for has for the smell does not work. If I ride in the car too long in heavy highway traffic where I am accelerating and decelerating a lot it makes me and my family sick from the smell.
I have a 2013 Ford Explorer ecoboost. Today (April 19, 2014), I was on highway 280 South heading towards san jose and my car decelerated twice. 1. the first time I noticed the deceleration, I pulled over to the shoulder and turned the ignition off. I did not see any warning lights on the dashboard and the fuel indicator was normal, meaning it was above the reserve line. I started the ignition, left the gear lever in neutral and pressed the accelerator pedal for a few seconds, it seemed normal. I moved onto the highway and resumed driving. 2. after about 2 miles, the car decelerated again, this time, I was afraid it might stall and pulled over to the shoulder. Again, I did not see any warning lights on the dashboard and the fuel indicator was normal, meaning it was above the reserve line. I started the ignition, left the gear lever in neutral and pressed the accelerator pedal for a few seconds, it seemed normal. I moved onto the highway and resumed driving. After about 1 mile, the fuel indicator popped up the message that the car reached reserve stage. Then the car worked fine for the next 4 miles. This is a serious technical issue. If the car decelerates suddenly without warning, it can cause issues for drivers.
I was driving on a two lane road with a speed limit of 55mph. I was behind a slow moving vehicle and wanted to pass it. There was another vehicle approaching in the oncoming lane and I thought I had enough distance to pass. As I turned into the oncoming lane and began to accelerate to pass this vehicle, I heard a strange noise like a "poof" and my vehicle lost power and slowed. Fortunately, there was enough distance between me and the oncoming vehicle and the oncoming vehicle had a wide shoulder. After that, I noticed the vehicle seemed to have less power on acceleration. About two months later it started leaking oil on the left front side. It is a sport model.
The contact owns a 2013 Ford Explorer. The contact stated that while traveling 65 mph, the vehicle suddenly lost acceleration power. The vehicle was taken to the dealer where the contact was awaiting diagnosis of the failure. The contact also mentioned that the vehicle failed to start intermittently. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 800.
While accelerating under full throttle the vehicle steering becomes erratic and the vehicle wants to weave side to side with no input from the steering wheel. I am extremely concerned that this will eventually cause me to have motor vehicle collision when trying to pass another vehicle, get up to speed on from a highway on ramp, or while trying to avoid another situation. I would like the NHTSA and Ford to evaluate their 2013 Ford Explorer limited 4WD for unintentional steering sway under full acceleration.
As I was turning left at a light, my power steering went out completely in the car. I looked down at the instrument panel and it was bright yellow and said advance trac failure. It was very difficult for me to control the SUV and it took every ounce of upper body strength in me to pull into a parking lot. I barely avoided a head on collision with another SUV as I turned into the lot. I pulled into the back of the lot and put the SUV in park and turned it off. Upon turning it back on the power steering was working again. I was very shook up since I had my 6 year old daughter with me as well. I hope someone looks into what is causing this to happen. My brand new car is at the local Ford dealership and when I dropped it off this morning I was told that they have never heard of such a thing happening to anyone.
A D V E R T I S E M E N T S
- Cypress, TX, USA