This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just leased this 2016 Ford Explorer. It has 700 miles on it. We have not made a payment. I was driving down the road at about 30 miles per hour. Nobody was within a mile of me. I was alone in the car. The rear window exploded. I got out and checked the window. It clearly had exploded outward. There was no external source to cause the window to explode. I am a police officer, and have seen where windows explode or are smashed. The window will take a slight indent or poof outward from the force. In this case, the window was poofed outward. There was also a faint order in the car afterward. It almost smelled like the material from airbags, though clearly no airbag had deployed. I don't know if that was from the shattered glass or not.
- Saline, MI, USA
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- Lexington, NC, USA