The contact owns a 2013 Ford Focus. The contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the dealer and the dual clutch was replaced; however, the failure continued and the dual clutch was replaced several times. The manufacturer was contacted and but offered no assistance. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was 75,000.

- Princeton, IA, USA

There is a shudder in the transmission when accelerating, upshifting and occasionally downshifting as well. It has not posed any safety risk yet. My car has not (to my knowledge) been inspected by a dealership, service center, insurance representative, etc. but there have been previous recalls for this issue. Since buying it last autumn there has been a small, almost unnoticeable shudder, but it has quickly gotten worse.

- Backus, MN, USA

The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the RPM revved up and the vehicle started shuddering. There was no warning light illuminated. The contact stated that the failure would stop after driving for an extended period. However, the failure had been reoccurring while driving from a complete stop. The vehicle was taken to the used car dealer where an unknown software was reprogrammed; however, the failure persisted. The vehicle was taken back to the used car dealer where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,042.

- Clarence, NY, USA

The 2013 Ford focus has a manufacturer defect that the ford has been aware of. The vehicle has slowed down to 15 mph while I driving the expressway making it very unsafe. When I took it back to the dedealership I was told that I could not drive the car but no rental car would be provided to me. It has been over a month with no rental car and being unable to drive my vehicle, and Ford has not to accountability for the inconvenience that this has caused.

- Country Club Hills, IL, USA

Dual clutch recall with actuators and TCM, FORD won't fix recall because it's on a national back order.

- Wichita, KS, USA

I was driving 65mph on CA highway 880 in the left carpool lane. Suddenly my transmission slipped and my car ended up in neutral. I was forced to park in whatever space there was between the concrete barrier and the carpool lane. After the car stopped, the transmission would not re-engage for another 3 minutes or so. After that it re-engaged and I was able to drive back home. My understanding this is one of the issues that can be expected with a Ford DPS6 transmission. COMPLETELY UNSAFE. I had two young children in the car.

- Saratoga, CA, USA

Ford extended the warranty for the Transmission Control Module to 150,000 miles. Mine has failed at 160,000 miles but there is possibility for extension through Ford, they stated that this mileage is set by NHTSA. I don't mind repair cost, but to add insult the part is not available for 2 months as stated by the service department at the dealership. With current market situation, the mileage should be extended. This failure makes the car unsafe to drive, Ford should extend the warranty mileage further, especially in the current market of vehicle availability. Also, Ford needs to work with a supplier to improve lead times.

- Frankfort, KY, USA

My daughter has a 2013 Ford Focus SE and has had numerous issues with her transmission which of recent has presented some serious safety concerns. She had driven her car to work and when attempting to leave after work was unable to get her car to move. She put the car in drive and reved the engine then in reverse the same, would not move. We had the car towed to Sarchione Ford of Alliance and was diagnosed as the Transmission Actuator A. My understanding of the Actuator is it engaged the transmission into gear. I recently read an article in a Ford Forum relating to the April 2020 Class Action Suit and I quote a blogger stated that this defect can abruptly cause car to jump into gear which could cause a safety issue. Another blogger stated that he had a similar issue while on an expressway traveling fast and ended up on the shoulder until eventually getting the car to move again. My daughter's Ford Focus 2013 has had 2 recalls issued relating to the transmission. Program #14M01 Transmission Clutch Shudder / Transmission input seal Warranty extension which is no longer valid. Program #14M02 Transmission Control Module which has been extended to 150,000 mile or until February of next year. Both of the said recalls we're mandated due to the numerous safety concerns relating to failure or uprupt operation due to design defect and no fought of the vehicle operation. So I pose a very simple question, why has not Actuator A and B of the Ford Focus been issued recalls when failure of said parts presents safety concerns? There should be a warranty extension mandate to repair at no cost to vehicle owner. All of these said parts work together when operational to perform safe driving practices on the contrary the motorists are left at risk regarding highway safety. I have written a letter to CEO Jim Farley to reevaluate his Customer Satisfaction Program and recall procedure. The NHTSA needs to review the said safety concerns. I have filed with Ford Motor PAS-37493284.

- Canton , OH, USA

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 65 MPH on the highway, the vehicle was bouncing. The contact was able to pull over safely to the side of the roadway. There was no warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Lincoln Park, MI, USA

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the RPM would increase however, the vehicle would not properly accelerate. The vehicle was taken to an independent mechanic and a diagnostic trouble code presented an evap leak. There was no additional information available. The local dealer was not notified. The manufacturer was notified of the failure. The failure mileage was 206,000.

- Horn Lake, MS, USA

The transmission on our 2013 has now failed. We brought it to Ford-€™s attention back During the Covid shut down before The Focus reached the 100,000 mile expiration. Ford said there-€™s nothing they can do about it. We gingerly drove the car to make the transmission last as long as possible and it lasted quite a while. However now the transmission has failed it and after taking the vehicle to a certified mechanic they found the DTC Code showed P0805:00-68, The description was clutch position sensor A circuit, and the status was continuous memory DTCs, another code PC805 had a similar description and a status of -€œfreeze frame module2-€. Certified mechanic check this out and reported this information to me told me to go to a transmission specialist. The transmission specialist said it would cost at least $500, but if it turned out that the central module was at fault there aren-€™t any parts to be had. Ford is not making any of them anymore. They said I could pay the $500 and then your car will sit because there-€™s no parts to fix the central module. I would like the car repaired but I have another question. Why isn-€™t the NHTSA Making Ford fix this issue. Ford new their transmissions were faulty and sold the automobiles anyway. Where is the NHTSA on this issue" Well I be able to get the Ford focus fixed"

- Cleveland , OH, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle failed to respond. The contact was able to shift gears and drive the vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 74,000.

- King George, VA, USA

This message is a complaint about my local car dealership and the car manufacturer of my vehicle. I will try to follow the general guidelines as much as possible. First off, I have a 2013 Ford Focus with numerous recalls. I recently dropped the vehicle off at my local car dealership the have those recalls worked on...and ONLY those recalls. The recalls include: - faulty transmission control module (TCM) - canister purge valve (CPV) being stuck open causing the plastic fuel tank to deform, causing incorrect gas tank readings - door latches not being secure - software update of the vehicle's computer...to also correct false computer readings. Symptoms I have with the vehicle are as follows: - difficulty with ignition, as I have to turn the key multiple times to start the vehicle; also happens when putting in gas - constant jerking of the vehicle while driving, especially when starting from a stop - stalling of the vehicle, especially when driving uphill - engine light always on - incorrect gas reading; fuel gauge goes up and down. When I dropped my vehicle off at the dealership, I was assured that if the problems were any of the recalls, they would be free of charge. Fast-forward a couple of weeks later and I'm being told that I now owe over $1,000 in labor fees! On top of that I am being told that I owe a $180 diagnostic fee. I was told of two things that were replaced on the vehicle: the canister purge valve (which I already stated IS one of the recalls) and some random sensor, which they had no right to replace without my permission. I am being told neither of these things are covered since the car dealership and manufacturer suddenly don't consider these recalls. The excuse I have been given is the "codes" of the vehicle don't give the same information. I am in utter disbelief of everything I am being told. The recall letters clearly state repairs that are part of a recall are free of charge. Absolutely ridiculous.

- Corpus Christi, TX, USA

The contact owns a 2013 Ford Focus. The contact stated while accelerating between 1st and 2nd gear as well as between 3rd and 4th gear, the vehicle shuddered. The failure occurred at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The contact stated that the failure was related to Customer Satisfaction Program 19N08 (Transmission Clutch Shudder/Transmission Clutch Warranty Extension) however the VIN was not included. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 69,000.

- Portland, OR, USA

During startup after refilling tank with fresh gas it will putter and hesitate to stay stay on. Engine light came on had codes ran came back as codes P0171 system to lean secondary DTC P1450 unable to bleed up fuel tank. Was told that was caused by the EVAP so I needed that replaced. Then it-€™s starts again was told it was the canister purge valve. I had my car taken to a ford dealership and was told they didn-€™t see what the issue was. It is doing all the things that the recalls for the same year make and model did. It needs to be fixed because this is a safety issue. Next step is to hire an attorney and have vehicle throughly looked at.

- Florence , KY, USA

The contact owns a 2013 Ford Focus. The contacted that after driving her vehicle an unknown warning light illuminated. The contact asked a person nearby what the warning light meant and was informed that there was a failure with the transmission. The contact then became aware that it was difficult to shift the vehicle into gear. The contact shifted the gear shifter into park(P) however, the gear shift indicator did not show the vehicle being in park(P). The contact stated that the vehicle then started rolling backwards. The contact then took her vehicle to the dealer and was informed that her vehicle could not be repaired unless the warning light was illuminated. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was 36,900.

- Oswego, NY, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered, vibrated, and lost motive power. During the failure, the check engine warning light was illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The contact also indicated that the powertrain had been serviced several times under the same failure. No further information was available. The approximate failure mileage was 90,000.

- Kings Mountain, NC, USA

I have had my car in at the ford dealership and I have been waiting on parts to come in. The recalls on the car which are the transmission control module and the gas tank deformation recall have not been completed on my vehicle but is showing up in the system as repaired. I have been waiting for over 10 months for these parts to come in for the repairs to be done. Now my car isn-€™t drivable and just sits in my driveway.

- Darlington, SC, USA

The transmission/clutch shutters between gears and has gotten progressively worse. I had the transmission fluid flushed at 30,000. Car now has 34,000 miles. The shutter/slip is now dramatic enough that I feel the car is not safe to drive.

- Shippensburg, PA, USA

There's an extended warranty on the TCMS on the fiestas and focuses from Ford from like 2011 to 16. I took advantage of them to replace the TCM but due to the TCM I guess malfunctioning the clutch itself has went out and now that's like dollars so the transmission control module in the clutch I feel should be covered under the customer satisfaction.

- Cleveland , TN, USA