CarComplaints.com Notes: The 2015 Ford Focus & its "Powershift" transmission has a defect trend where the car shudders when accelerating, especially when starting uphill.
Most owners have reported their Ford Focus remains driveable while the vehicle is still at low mileage, but the shuddering is annoying & unpleasant & may reduce the resale value of the vehicle.
However, owners of higher-mileage vehicles from earlier 3rd generation Focus model years report transmission failure & a host of other major & expensive transmission-related problems. Potential buyers beware.
10.0
really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
41,243 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon acceleration my car will skip and jump. I am told by a Ford dealership that the clutch has to be replaced and stop at any point while driving. I've reached and found out the same make, model, year have the same problem.costing $1980 in repairs. It's a safety issue, it should be a recall issue.repairs on same type of car are being done weekly 2 to 3 at a time.
My vehicle shutters at low speeds when pushing on accelerator, especially after stopping as at a stoplight. Ford has replaced the clutch once already for this problem. However the problem has surfaced again. Now, while driving on the highway the rpms will escalate for no apparent reason. Also the transition from one gear to another seems as if it is slipping or missing, at any speed. Ford dealer looked at it and said the clutch needs to be replaced again. The price is $1253.
I'm having problems with my Ford Focus 2015 (75000 miles). When accelerating quickly into an intersection, there is a delay in acceleration. When it comes to deceleration, my vehicle cannot properly downshift, even when I apply the brakes, the vehicle lurches forward. I have taken the vehicle to the dealership and they have told no light on dash, no tmc. They keep insisting is the clutch that needs to be replaced and don't want to replace the tmc. Dealership in rutherford
I previously mailed some information in about the powershift transmission error, the following is an interaction with Ford in 2017 attempting to resolve this concern: "360noans@Ford.com tues 8/1/2017 8:20 pm name[xxx] firstname[xxx] lastname[xxx] VIN[xxx] zip code63101 email[xxx] a Ford representative will be with you shortly. [xxx] says: Hello [xxx]. my name is [xxx]. how can I help you" [xxx] says: Great day, I was attempting to find out what type of transmission my vehicle has and was wondering if you all could find out from the VIN? [xxx] says: I'll be happy to assist you! please give me a moment to look into that. [xxx] says: Thanks so much for waiting. Upon research, your vehicle is equipped with a 6 speed auto transmission dps6. I this information helps. Did you have any other questions [xxx]? [xxx] says: Yes, is this model a powershift, or some other type or is there any difference in powershift with other transmission types? [xxx] says: Let me check for you. [xxx] says: I am still researching. I'll be with you shortly. [xxx] says: Cool, no rush ♥ [xxx] says: I appreciate your patience. It appears your vehicle has a dual power shift. [xxx] says: Thank you... I don't really have any other questions at the moment.... can I reach back out if I do" [xxx] says: Absolutely! we are available mon-fri 8:30am-10:30pm est, Saturday 11:00am-7:00pm est. [xxx] says: Thank you so much, have a beautiful week [xxx] says: You're welcome, enjoy you week as well! ____________ thank you for chatting with Ford Motor Company, please take a short survey to rate my service. Click on the small "X" in the top right hand corner to launch the survey." Vehicle is currently being serviced by bommarito Ford for fuel pump.transmission. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Saint Louis, MO, USA
Search CarComplaints.com for these popular complaint phrases...
Will driving down the street the other day my car stalled out well driving this is not the first time this has happened not only that but when you accelerate my car grinds while shifting gears the Ford dealership already told me it's due to my recall issue but when asked to fix it they told me I was going to have to pay them first my children were in my car had we been on the highway we could have been dead something needs to be done about this needs to be done as soon as possible because I am telling you right now if something happens to me or my family I will hold whoever is reading this email and forward personally responsible
The contact owns a 2015 Ford Focus. While at an intersection, the contact depressed the accelerator pedal and the vehicle jerked. When the contact released the accelerator pedal, the jerking stopped. There were no warning indicators illuminated. The vehicle was taken to shawnee mission Ford (11501 shawnee mission pkwy, shawnee, ks 66203 (913) 631-0000) where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was 85,000.
I was driving my car as normal and pulled in to park. I reversed and tried to go forward but the car wouldn't budge. I took my car in about a month a go to get an oil change and the problem looked at and I was told to just come in on my next service and get the problem taken care of. Now the problem has turned into my car not being able to move forward
Brought the car brand new, enjoyed driving it but then a year later the car would feel like it would stall but it wouldn't stall then when braking it would accelerate more. Took it to the dealership at honolulu Ford 1370 N. king street honolulu, hi 96817 for an oil change and told them about it also told them I got a recall letter in the mail and showed it to them but all I got was "oh you don't have to worry about that right now"! recently I have called the dealership about the recall and still nothing. The customer service is terrible and very rude.I don't know what to do so the only thing I can do is call them every week and ask about the recall.
Transmission hesitates to shift and sometimes works un-expectedly. Trying to make it go in a traffic situation is very dangerous and it jumping into action makes it dangerous as well double clutch is not consistant.
The contact owns a 2015 Ford Focus. While operating the vehicle, the transmission shifted improperly and caused the engine to rev very high while attempting to accelerate. The cause of the failure was not determined. King colonial Ford (3565 community rd, brunswick, ga) was notified of the failure. The manufacturer was not notified. The failure mileage was 60,000. The VIN was unknown.
The contact owns a 2015 Ford Focus. On several occasions, while driving 25-30 mph, the accelerator pedal was depressed and the vehicle started to vibrate abnormally. The vehicle was taken to morristown Ford Inc (located at 1112 w morris blvd, morristown, tn 37813, (423) 586-5520) where it was diagnosed that the automatic clutch in the transmission failed. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 18V169000 (power train). The manufacturer was contacted and made aware of the failure. The approximate failure mileage was 35,000.. consumer stated car runs well except transmission, it shutters and shakes has been fixed one time in 2017. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2015 Ford Focus. The contact stated that the transmission caused the vehicle to jerk and the transmission overheating indicator illuminated several times. In addition, the engine was not functioning normally. The vehicle drove roughly and there was a reduction in power and speed, which could cause the vehicle to stall. North county Ford (450 w vista way, vista, ca 92083, 1-(888) 833-0634) stated that campaign number: 18S32 (stuck canister purge valve may cause a stall) could remedy the failure. The vehicle remained at the dealer awaiting repairs. The manufacturer was notified. The approximate failure mileage was 50,000.
The contact owns a 2015 Ford Focus. While driving, the fuel gauge warning indicator illuminated and failed to provide an accurate reading. In addition, while driving, the vehicle failed to shift gears. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sheehy Ford of warrenton at (540) 423-0904 (located at 6443 lee hwy, warrenton, va 20187) and was informed that the part was not available. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The approximate failure mileage was 80,000. VIN tool confirms parts not available.
The transmission is shuttering and sometimes makes long hesitations to shift. This is dangerous and needs to be recalled. I took it to tidwell Ford in kennesaw, ga and they told me its normal and until a code (wrench) lights on my dash, they cannot do anything. I bought the car with 48K on the mileage and now have 54K. The transmission (powertrain) is warrantied to 60000. I am afraid this is going to be a disaster. I would like the car fixed or another car. The gears grind and noises happen when turning. I need a resolution on this before my warranty runs out code or no code. I just picked my car up and it is still shuttering. Tidwell Ford did not help me.
The contact owns a 2015 Ford Focus. The contact stated that the transmission would not shift into gear and the vehicle jerked. Occasionally, the vehicle would jerk after switching gears. Previously, the vehicle accelerated on its own and without warning while idling at a stop light. The contact had to depress the brake pedal with excessive force to stop the vehicle. There were no warning indicators illuminated. The vehicle was taken to paul cerame Ford (11400 new halls ferry road, florissant, mo 63033, (314) 838-2400) where it was diagnosed that a new transmission needed to be installed. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was unknown.
Audible clicking noise when turning corners. Shuddering, sputtering when taking off from red light. Deceleration while driving in town, while driving gears changing without my knowledge, thrusting into gear while moving. Clutch replaced 2017. All of this started happening about 4 months after I bought car from you mentioned dealer, new. So, since 2015, ongoing issues stated above. Ford tells me it's all my imagination.
The contact owns a 2015 Ford Focus. While driving 55 mph, the vehicle began to vibrate and the transmission started to shift erratically. Additionally, the "transmission hot, turn off vehicle for five minutes" warning message illuminated. The vehicle was taken to balise Ford (1979 boston rd, wilbraham, MA 01095, (413) 306-3049) where it was diagnosed that the shift actuator seized. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,274.
While accelerating the vehicle doesn"T know when to shift into gears causing the vehicle to shudder and make a rattling noise. Received a code saying ?transmission fault, service now." While hitting bumps the vehicle makes a crunching noise.
A D V E R T I S E M E N T S
- Groton, CT, USA