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TSB Document:

Affected Component: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Summary
2016-2017 FOCUS RS MODELS ARE SHIPPED WITH FRONT COIL SPRING SPACERS THAT KEEP THE SUSPENSION FROM BOTTOMING OUT AND TO PROVIDE RAMP CLEARANCE DURING SHIPPING. THE VEHICLE IS SHIPPED WITH A STICKER ON THE WINDSHIELD AND SECTION 2 IN THE PDI SERVICE RECORD DIRECTS THE TECHNICIAN TO REMOVE THE BLOCKS PRIOR TO CUSTOMER DELIVERY. FAILURE TO REMOVE THE SPACERS WILL RESULT IN A ROUGHER THAN NORMAL RIDE AND WILL MAKE NOISE WHILE DRIVING. PLEASE SHARE THIS SSM WITH YOUR SALES AND PDI DEPARTMENTS.

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Date Published
MAR 21, 2017
NHTSA TSB #
10100503
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