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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
90,514 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 15 of 79)

« Read the previous 20 complaints

problem #1299

Aug 132014

Fusion

  • 70,000 miles

A D V E R T I S E M E N T S

The electric power steering stopped working in August 2014 while I was driving the vehicle. Self test showed codes C1277, U3003, B1C83, B10af, P0606B, C100B. I had to pay to have it replaced at the Ford dealership. My VIN was not included in the Ford Fusion power steering recall of about 2014 or 2015 even though I had the same symptoms and failure described in this recall.

- Chestnut Hill, MA, USA

problem #1298

Feb 102020

Fusion

  • miles
Service power steering now is displayed. Can't move my steering wheel.

- Lansing, MI, USA

problem #1297

Jan 202020

Fusion

  • 153,701 miles
The contact owns a 2010 Ford Fusion. The contact stated that the electronic power steering failed when the vehicle was reversed into the driveway. The vehicle was taken to chenoweth Ford Inc dealer, (1564 E pike St, clarksburg, wv 26301) and was diagnosed that the power steering rack needed to be replaced. The vehicle was not repair due to the repair cost. The manufacturer was made aware of the failure. The failure mileage was approximately 153,701.

- Clarksburg, WV, USA

problem #1296

Jan 262020

Fusion

  • 140,000 miles

A D V E R T I S E M E N T S

Driving down the road and the service power steering came on and lost power steering in the car as well as the service traction control light came on.

- Homestead, IA, USA

problem #1295

Dec 152019

Fusion

  • 125,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 30 mph while making a left turn the power steering suddenly failed causing the driving to lose control of the steering which caused the wheel to make contact with the curb. After the failure the message "service power steering immediately" had displayed. The manufacturer(cas-25482608) was notified of the failure and the contact was advised to take the vehicle to the local dealer. The vehicle was taken to the local dealer don hinds Ford(12610 Ford dr. Fishers in) who diagnosed that the power steering assembly had failed and needed to be replaced. The vehicle was not repaired. The failure mileage was 125,000.

- Chesterton, IN, USA

problem #1294

Feb 042020

Fusion

  • 121,000 miles
Electronic power steering suddenly failed, error message displayed: "power steering assist fault; service advancetrac". failure occurred at low speed, shortly after startup.

- Laramie, WY, USA

problem #1293

Jan 242020

Fusion

  • 163,500 miles

A D V E R T I S E M E N T S

My 2010 Ford Fusion sel has lost all power steering due to a failure in the electronic rack and pinion. I started my vehicle and received two warnings on the information screen in the cluster: Power steering assist fault, and service advancetrac. I've done research and have been to multiple Ford dealerships, and have been told there is nothing they can do other than charge me over two thousand dollars to have my vehicle fixed. Yet, the 2011 and 2012 model years had a full recall of the part at no cost. This is unacceptable on Ford's behalf and extremely unsafe due to the fact that with the power steering being out, the stability control is also disabled. Yes, my vehicle is drive-able but it is definitely not safe and extremely difficult to maneuver at slower speeds. It's an accident and lawsuit waiting to happen, and I do not want to be the unfortunate one to go through such a thing. This needs to be recalled as soon as possible, before any lives are lost or preventable accidents occur.

- Keller, TX, USA

problem #1292

Jan 312020

Fusion

  • 257,345 miles
Service power steering light came on as I was driving home. The next morning I turned on the car and it said service power steering now. Have seen that I am one of the many people having this issue. Should be recalled and fixed not just the 2011 which is just one year newer.

- Copperas Cove, TX, USA

problem #1291

Dec 012019

Fusion

  • 53,579 miles
The steering when you make a left or right turn it will not come back to allow you to go strait and become very still and unable to go forward.

- Bayshore, NY, USA

problem #1290

Jan 292020

Fusion

  • 56,000 miles
The contact owns a 2010 Ford Fusion. The contact stated while her daughter was starting the ignition, the steering wheel ceased. The contact stated the power steering failure warning message illuminated. The driver was able to turn off and on the ignition and was able to drive to a local dealer (coccia Ford Lincoln Inc located at 577 E main St, wilkes-barre, pa 18702) where it was diagnosed with needing the power steering rate to be replaced. The vehicle was repaired. The manufacturer had not been informed of failure. The failure mileage was 56,000.

- Wilkes-Barre, PA, USA

problem #1289

Jan 272010

Fusion

  • miles

A D V E R T I S E M E N T S

The power steering service came on. On the dash an now the car won't steer steers really hard this is a safety hazard need to be recalled on this car

- Swanton, VT, USA

problem #1288

Jan 022019

Fusion

  • 0 miles
The contact owns a 2010 Ford Fusion. While his wife was driving at, low speeds making a left turn the steering wheel pulled right. The power steering fault warning light was illuminated. The contact disconnected the battery and the vehicle worked as designed. The vehicle was taken to an independent mechanic where the contact was informed that the power steering control module needed to be replaced. The local dealer was not contacted. The manufacturer was contacted but no further assistance was provided. The failure mileage was unknown.

- Fairfield, CA, USA

problem #1287

Sep 102019

Fusion

  • 310,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at 45 mph, the steering ceased. The contact was unable to turn the steering wheel to the left or the right. The traction control warning light illuminated and the vehicle stalled. The vehicle was towed to the contact's residence. The contact later started the vehicle, shifted into reverse and the power steering warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was contacted or informed of the failure. The approximate failure mileage was 310,000.

- Pittsburg, CA, USA

problem #1286

Dec 172019

Fusion

  • 103,600 miles
The power steering in my 2010 Ford Fusion has went out. This is a daily driver for my daughters commute to college. Trying to turn it is almost impossible and even more so when she is in the crowded city. There was a recall up to 2011-2017 on this issue and the 2010 needs to be included!! this is very dangerous

- Scranton, AR, USA

problem #1285

Jan 222020

Fusion

  • 88,000 miles
Car was parked. Turn the car on and no power steering. Sudden failure. Told to I have to get a new rack and pinion which is over $2000. The power steering came back on after the battery was unplugged over night. Same parts as the recalled 2011 Ford Fusion. Now I am scared to drive this car and the repairs are almost more than the car is worth. 88K miles on

- Dewey, OK, USA

problem #1284

Jan 282020

Fusion

  • 114,160 miles
Power steering assist fault came on and I lost power steering. Fortunately I was in my driveway and not on the interstate.

- Slidell, LA, USA

problem #1283

Jan 012017

Fusion

  • 120,000 miles
The power steering assist fault, that is currently on recall for 2011 and up, is the same exact thing that is happening to my 2010. I need the 2010 to be reevaluated and added to that recall. I did nothing to cause the power steering to go out, this is 100% on Ford. They need to fix the issue. I have no power steering and if I were to ever wreck due to this issue, I will involve lawyers and get the Ford name involved. 2010 needs to be added to the recall!!!!!! I am not the only 2010 with this same issue. If its happening to thousands of 2010's, it is a Ford recall issue. Not car owner issue. I need this problem fixed now.

- Walton, KS, USA

problem #1282

Jun 062018

Fusion

  • 11,800 miles
My ABS and traction light stays on. My car shifts really bad when I hit an hole and when I go over 65 mph I fell like I am losing control.

- North Little Rock, AR, USA

problem #1281

Jan 272020

Fusion

  • 124,000 miles
The power steering motor went and lock the steering wheel up and sent me in the other lane on city road and going straight wasn't turning without control no one was hurt but it's very unsafe and should be discussed with Ford and have a recall to fix this so it doesn't happen to anyone else

- Wayland, NY, USA

problem #1280

Jan 242020

Fusion

  • 130,000 miles
Power steering assist malfunctioned and won't come back on.

- Murrieta, CA, USA

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