The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 10 mph, the ?power steering assist fault " illuminated on the message center and the steering wheel became hard to maneuver. The contact pulled over to the side of the road and turned the vehicle off. The vehicle was restarted and drove normal. The contact mentioned that the failure occurred on another occasion which revering from a driveway. The vehicle was taken to the dealer waconia Ford, 235 Minnesota 5, waconia, mn 55387, they determined that the steering control module had to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000. Consumer stated Ford had announced a recall for steering issues on 2011-2013 models but not 2010 Fusion models.

- Minnetrista, MN, USA

The first time 27 Feb I had just finished filling up with gas and went to start the car and exit. Alarm sounded and power steering fail on the dashboard. Car hard to turn. Turned of car restarted and has fine. 2nd time 4 March 1830 started car to drive and steering locked up and alarm sounded

- Fair Oaks, CA, USA

I recently purchased this car from a private party. There is a power steering assist fault displaying on the screen and I have absolutely no power steering. The previous owner informed me of the issue before I purchased the vehicle. And after reading that there was a recall for this issue but not for my model year I would like to know why. Any information is appreciated

- Malad City, ID, USA

Car displays warning of "power steering assist fault" and car looses ability to steer. This happens when the car is both stationary and moving. This is a safety issue. This will cause me to wreck with my children in the car.

- Newton, NC, USA

The power steering locked up and would not let me drive the car. Thank goodness I was not driving. The car is at the dealer and it will cost more than $1700 to fix. I see there are recalls because of this and I want to know why mine is not recalled? I am a single mom and a caregiver and don't make much money. I can't afford this. The vehicle was stationary when this happened and I had to leave it at my school until I could get it towed.

- Lebanon, OR, USA

The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was shifted into reverse and the steering ceased with the service advance track warning light illuminated. The vehicle was taken to carriage Ford, Inc. (908 E lewis and clark pkwy, clarksville, in 47129) where the contact was informed that the vehicle was not subjected to a recall. The vehicle was not repaired. The vehicle was then taken to vehicle to tri-county Ford located at (4032 commerce pkwy, la grange, ky 40031), where the dealer contacted the manufacturer on behalf of the contact. The manufacturer agreed to assist financially to have the vehicle repaired. The vehicle was repaired. The approximate failure mileage was 120,000.

- Laconia, IN, USA

After a throttle body replacement, my power steering rack went out now its very hard to turn

- Wetumpka, AL, USA

While driving I intermittently lose power steering. Before I could shut the car down and it'll reset but now it won't even do that. I'm scared if my wife drives it and it fails and could cause a fatal accident.

- Waianae, HI, USA

Steering fault message on display screen when warm starting car. Could not move the steering wheel left or right with engine running. Turned off car. Let it set 4 45 min and then restarted. Message again flashed but went away, drove car immediately to dealer. See attached.

- Minneapolis, MN, USA

When putting car into reverse or into drive the power steering fault message pops up and the wheel locks and there is no control of the vehicle. It's scary because what happens if I'm on the road driving and it happens. It's happened to me at least 6 times in the last 2 months

- Fair Oaks, CA, USA

Driving home from cocoa beach on the highway(80 miles) got about half way home and I got the message service power steering now and service advanced trac. Continued driving with power steering till I shut the vehicle off. It comes and goes but at some points it feels as if my steering locked up and becomes very scary. Cost of replacement is over 700+ so I guess until we get hurt or end up dead Ford won't do a thing. My lawyers are informed and ready to pounce.

- Clinton Township, MI, USA

The power steering assist fault light came on and vehicle could not be controlled. We were in a store parking lot and going slow out of a parking spot so there was no damage. If this happened on the road doing 35 mph things could have been very different..

- Strongsville, OH, USA

Lost power steering assist while driving in a parking lot. The message center displayed "power steering system fault". instantaneous loss of power steering while driving is extremely dangerous. I was lucky enough to be traveling at a low speed in a parking lot. I seriously hope Ford will issue a recall and repair our vehicles.

- Steubenville, OH, USA

My Fusion intermittently loses its electric assist steering. All of a sudden, I have to really struggle to control vehicle as the power assist just stops working. I pull over, shut off the car and its power assist returns. Do not know if turning off the car has anything to do with it.

- Douglas, MA, USA

Power steering went out and it says service advancetrac system & ser ice power steering

- Palm Desert, CA, USA

Steering power assist failure when starting the car, putting the transmission into reverse and begin backing the car out, the steering power assist failure notification displays and the vehicles steering is disabled. Although currently occuring only when backing up, I consider this car as unsafe as it seems it could just as easily occur when on the freeway

- Long Beach, CA, USA

I'm on my way home from work and out of no where my steering wheel tightened up, then a warning noise went off and a message came on in the message screen. The message read 'service power steering now'. it was very difficult maneuvering through traffic with that issue, it was getting tighter, and by me being a female I'm blessed that I made it home. My car was driving perfectly, no ticking noise while turning or anything. I received no warning or anything, usually my car will warn me before the issue gets worse; for instance my oil life, or my tire pressure. I keep a checkup on my car and no issues was detected. I googled the situation and seen numerous individuals saying they had the same issue with the model of car that I possess. I was wondering if there was a recall that I got skipped over on?

- Pinetops, NC, USA

Power steering goes out for no reason. In motion. Happened once while pulling into a parking spot. Another time 15 - 20 mph. What if this happens at higher speeds" dealership wants more than $100 to look at it? more than $1400 to replace" there should be a recall. Called Ford Motor Company customer service to look for some recourse and I was read a standard document about it being the customers responsibility.

- Dearborn Heights, MI, USA

This is a common issue in 2010 Fusion as you can find lots of similar experiences. While heading towards an exit on the highway going 70mph, the steering suddenly lost all power steering. Two warnings appeared on the display saying "service advancetrac" and "power steer assist failure." Everything returns to normal after restarting the car and it happens once again at random.

- Powhatan, VA, USA

My 2010 Ford Fusion hybrid has lost all steering three times over the past two months. After bringing in for service, the mechanics have found nothing at issue other than needing to reset the computer as it is all sealed electronics. This occurred again twice within two days and with the same responses from the mechanic. I am concerned as the incident today occurred while turning into traffic, which almost caused a head on collision. This occurred while I was in motion, turning onto a city street. From additional research online, have found significant complaints from other 2010 Ford Fusion hybrid owners as well, but have not had any notices by Ford to resolve this safety issue

- Leicester, MA, USA