2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving the car and the car loss steering control and the powersteering assist fault came up on the dashboard and it is impossible to control and drive. Luckily someone did not get seriously hurt.
Power steering assist fault happened intermittently at first but last time I started my car a week ago the error persists and my car now has no power-steering capabilities. This is a known issue with the power steering racks shorting out. I shouldn't be responsible financially to for this repair as 2011 Fusion to 2013 we recalled for this problem. My car has the same engine so the recall needs to be expanded. Luckily I wasn't driving when this happened thus causing an accident!
The contact owns a 2010 Ford Fusion. The contact stated that the power steering seized and the power steering assist fault warning indicator illuminated. The vehicle was diagnosed by holmes tuttle Ford (660 w auto mall dr, tucson, AZ 85705, (866) 999-1384) where it was diagnosed that the power steering assist failed. The vehicle was not repaired. The manufactor was not aware of the failure. The failure mileage was approximately 140,863.
Ford Fusion power steering assist fault message appeared on the information screen. Vehicle was taken to independent repair shop and repair has been estimated to be about $1400. This is a known problem and there is a recall for 2011 and later Fusion but there is no recall on the same equipment and problem on the 2010 Fusion.
The contact owns a 2010 Ford Fusion. While driving 40 mph, the power steering abruptly failed without warning. The contact was able to pull the vehicle over to the side of the road and drove home with difficulty. The contact called gordie boucher Ford Lincoln of janesville (2727 us-14, janesville, wi 53545, (608) 754-5511) and was informed that there were no active recalls in relation to the power steering. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
This has happened twice, driving home from all my lights come on and the service advancetrac lights up, all gauges quit working ( speedometer, tach, temp, gas ) but engine never dies or hesitates, once home and shut car off, it will go into auto theift mode with the rapid blinking light and will not start!!! first time it happen I was able to drain the battery system and get it started and to a Ford dealership, being that it has to be scanned cause of the no communication with the Ford ids software which I do not have!!! they had it for a few days and checked all modules and connectors and found no issues but problem was gone and no stored codes!!! picked car up and 2 days later on my way home from work same issue, all dash lights come on, service advancetrac and no communication all over again, get car home and right back into rapid blinking theft mode and no start, this time I could not get it started and towed it back to dealership, this time they are saying they think it might be the power sterring module which is no serviceable part built into the TRW rack and pinion that has been built since 2008 for these Ford but only 2011-2012 Fusion where issued a recall on this part!!! dealership said that the problem is gone again and they did some work on the wiring on harness but said it will probably come back and need a new rack and penion put in!!! I have no problem with this dealership, my problem is why Ford is not taking care of a known problem that has caused complete sterring failure and wrecks, my reserach has found that TRW build this rack and penion since 2008 for the Fusion as well as other similar models, but only recall on a few models!!! this needs to be a broader recall, this is our main family car and now I am boarder line scared to drive it until I know 100% it is fixed and safe to drive and can't afford to replace it right now!!
The contact owns a 2010 Ford Fusion. While driving 45 mph, the power steering warning indicator flashed and the power steering failed. The contact coasted the vehicle to the side of the road and had it towed to an independent mechanic and then to her home. The contact called don gasgarth's charlotte county Ford (3156 tamiami trail, port charlotte, fl 33952, 888 313-9652) and was informed that she would have to pay for a diagnostic test and the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000. The VIN was unknown.
I started my engine in my 2010 Ford Fusion, and the power steering assist fault warning displayed by my car gauges. The steering wheel is locked up and will not turn. The car was parked in a city street when I attempted to turn the steering wheel. Thankful this did not happen while I was driving and there needs to be a recall issued by Ford immediately.
While driving home the steering was extremely hard to control. My wife barely made it to in front of our house without crashing. Thank goodness this was within city streets and not on the highway at higher speeds. I am also a registered lyft driver and can't imagine what the result could have been if the steering had failed during my working for lyft and driving innocent passengers. I turned it in to the dealership, and after having the airbag recall taken care of, they checked the electric power steering system. Informed me that a gear had disintegrated in the motor and the entire mechanism needed to be replaced at a cost of over $2200. In reading about the omission of 2010 vehicles as part of Ford's recall, I think it is obvious they know of an extensive failure in cars between 2008 - 2012 that they are not willing to fix, even when it may result in death or serious injury.
The contact owns a 2010 Ford Fusion. While driving 45 mph, the steering seized and the service power steering warning indicator illuminated. An independent mechanic was contacted to assist with the steering. The mechanic managed to steer the vehicle and drive to the contact's home. The mechanic diagnosed that the steering needed to be replaced. The vehicle was not repaired. The former dealer (J.C. lewis Ford hinesville, 309 w oglethorpe hwy, hinesville, ga 31313, (912) 257-4833) was contacted and stated that the VIN was not included in a recall; however, the vehicle had been previously repaired per an unknown steering recall. The manufacturer was contacted and stated that the VIN was not included in a recall. The failure mileage was 150,000.
I was driving on the freeway and the power steering failed. If my wife was driving I feel she would have been in an accident as I could hardly gain enough strength to turn the car. The dealership said there were recalls yet my vehicle did not qualify as it was built 3 months too soon. I feel that there were steering units installed in the 2010 cars that were part of the bad batch and should have been included in this recall and Ford motors made an arbitrary decision without complete information on the power steering units. As it was it cost almost $2000 to have the dealership fix.
While driving down the road at speed limit of 55mph the power steering went out on the car.with no warning. Took it to R & C mechanic diagnostics said it the rack and pinion. They replaced it.. two days later the exact same problem while driving.again with no warning. Mechanic is replacing the part but was told by the parts dealer that this a problem with the 2010 Fusion and it very likely could happen again. He was surprised there was no recall.is Ford waiting for a certain amount of people to be maimed or killed before they recall and fix this problem"?"
The contact owns a 2010 Ford Fusion. While the vehicle was parked, "power assist failure" appeared on the instrument panel and the steering wheel became difficult to turn. The vehicle was towed to larry H. miller Ford Lincoln draper (located at 11442 lone peak pkwy, draper, ut 84020, (801) 590-0561) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 84,000.
I was driving this car on a city street when the 'service power steering now' light came on. I couldn't turn the wheel so I took it to precision tune and they reset it but told me that they see this make/model of car with the same power steering issue a lot and that if it happened again that I would have to take it to the dealership. That was Monday it is now Thursday and the same 'service power steering' light came on again! I'm told that the entire power steering system has to be replaced for 1800+
A D V E R T I S E M E N T S
- Rockwall, TX, USA