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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
90,514 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 24 of 79)

« Read the previous 20 complaints

problem #1119

Feb 012019

Fusion 4-cyl

  • 145,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that the power steering fault error indicator illuminated and the power steering malfunctioned. The vehicle was towed to an independent mechanic, but the failure could not be diagnosed. The mechanic suggested taking the vehicle to a dealer. The manufacturer and dealer were not contacted. The vehicle was not repaired. The failure mileage was 145,000.

- Edwards, MS, USA

problem #1118

May 152019

Fusion

  • 105,865 miles
Power steering assist fault error displays after vehicle is turned on. Power steering ceases to work. Tried restarting multiple times, same issue.

- Lodi, CA, USA

problem #1117

Aug 012018

Fusion

  • 250,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at 60 mph, the steering wheel seized with the power steering assist fault warning light illuminated. The contact also mentioned that the vehicle was unintentionally steering left. The ken wilson Ford 769 champion dr, canton, nc 28716 (877) 740-8559 was contacted and informed the contact to bring the vehicle to be diagnosed. The vehicle was not taken to a dealer for a diagnostic test or repairs. The vehicle was taken to an independent mechanic where the entire steering wheel assembly was replaced but the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 250,000.

- Candler, NC, USA

problem #1116

May 112019

Fusion

  • 116,000 miles

A D V E R T I S E M E N T S

My 2010 Ford Fusion display in indication I have a power steering assist failure. The steering wheel is unable to be moved. Only option was to have it towed home.

- Diamond Bar, CA, USA

problem #1115

May 102019

Fusion

  • 76,000 miles
Power steering assist fault light comes on. Vehicle had to be towed to garage. Cost to repair is$1500+. dangerous failure and should be recalled. Vehicle was parked and turned on.

- Oxford, PA, USA

problem #1114

May 102019

Fusion

  • 80,000 miles
Power steering assit fault error displays after vehicle is turned on. Power steering ceases to work

- Oxford, PA, USA

problem #1113

May 062019

Fusion

  • 183,000 miles

A D V E R T I S E M E N T S

Power steering assist failed while driving, making steering very difficult. This is a very common failure on the 2010 Ford Fusion. It has been remedied for the 2011 and 2012 models, but not on the 2010.

- Normal, IL, USA

problem #1112

Apr 192019

Fusion 4-cyl

  • Automatic transmission
  • 72,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the steering wheel seized when turned in either direction and the eps warning indicator flashed. The contact followed the owner's manual by shutting off and restarting the vehicle to reset the computer; however, the failure continued with the steering wheel seizing. The vehicle was parked due to the intermittent failure. Washington Ford (507 Washington rd, Washington, pa 15301, (724) 223-5100) was contacted. In addition, the contact noticed an abnormal burning odor inside the vehicle. The vehicle was not diagnosed or repaired. The vehicle exhibited the same failure as listed in NHTSA action number: EA17004 (steering), but was not included. The manufacturer was notified. The approximate failure mileage was 72,000.

- Canonsburg, PA, USA

problem #1111

Apr 252019

Fusion

  • 85,000 miles
The car is perfectly taken care of...and now all of a sudden...as I was pulling out...the power steering went out...this car has had recalls for air bags and other things...now this...Ford should be handling this!

- Latrobe, PA, USA

problem #1110

Apr 292019

Fusion

  • 121,363 miles
I brought my nephew to school, car started fine and no issues. It's only maybe a mile down the road. When I turned the car back on after dropping off, the 'power steering assist fault' and 'service advancetrak' indicators came on once I put it in reverse the steering wheel locked up. The power steering assist fault indicator came on maybe 3 times throughout the past 2 months but once I put the car in park and turned it off then back on, the indicator was gone and I could drive. This time it didn't go away and the service advancetrak was on.

- Cayuga, NY, USA

problem #1109

Apr 252019

Fusion

  • 150,000 miles

A D V E R T I S E M E N T S

On morning drive into work, the power steering service warning came on. When I came out to drive home that night, the power steering was completely gone. I know this has been an issue for 2011-2012 Ford Fusion and Lincoln Milan and a recall was issued for them.

- Nashville, TN, USA

problem #1108

Mar 062019

Fusion

  • 125,000 miles
Power steering fault electrical steering assist malfunction. Car does not steer without electric assist. This is a safety hazard. To date this has only occurred when vehicle is started. Turning off vehicle and restarting clears the fault. If this were to happen while vehicle was in operation, there would be a loss in vehicle control. Losing confidence in having my daughter drive this vehicle.

- West Chester, OH, USA

problem #1107

Apr 262019

Fusion

  • 108,598 miles
Lost of power steering control while driving. Message center shows 'power steering assist fault'. checked the internet and appears to be a common issue, 2011 and later were recalled, but not 2010? extremely expensive repair, especially as it relates to overall value of vehicle.

- Litchfield, IL, USA

problem #1106

Feb 012019

Fusion

  • 0 miles
I was driving home and as I went to turn I noticed it was hard to turn so I pulled over and turned the car off then turned it back on and my service light came on.

- Rochester, NY, USA

problem #1105

Apr 212019

Fusion

  • 140,000 miles
Power stearing module has given out.

- Hacienda Heights, CA, USA

problem #1104

Apr 102019

Fusion

  • 105,000 miles
Power steering fails while operating. Internet search shows it's a very common issue.

- Jackson, MI, USA

problem #1103

Nov 072018

Fusion

  • 65,207 miles
After starting the car, I get message "power steering assist fault". after moving just a few feet, the traction light comes on and I get message "service advancetrac". the dealership tells me the electric rack needs to be replaced and the part alone is over $1600. From my understanding, the 2011 and 2012 models have been recalled, and the 2010 models have the same part number for the recalled rack.

- Omaha, NE, USA

problem #1102

Apr 082019

Fusion

  • 116,000 miles
'takata' I have looked up the problem with my Ford Fusion 2010 which is the electrical power steering and there is no recall on the vechile but so many people are having problems with it. The models after it have a recall but none for the 2010 make. I feel as if, there should be a recall on any and every vechile Ford makes. No matter the year or model. The manufacturer made the vechile and of its a problem that was not caused by customers but by the manufacturer then it should be fixed. Some people can't afford to fix problems that are so expensive and the charge of labor like myself! my vechile was stationary when the power steering light had come on.

- Coatesville, PA, USA

problem #1101

Jan 012019

Fusion

  • 141,000 miles
The contact owns a 2010 Ford Fusion. While driving, the steering wheel seized and became difficult to turn. Also, the power steering warning indicator illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and the failure recurred. The contact was able to drove home with no power steering ability. The vehicle was later taken to a few independent mechanics where it was diagnosed that the steering pump and rack failed and may need to be reprogrammed. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact the vehicle was not included in a recall. The manufacturer provided case number: Cas-17625481. The approximate failure mileage was 141,000.

- Rockhill, SC, USA

problem #1100

Apr 102019

Fusion

  • miles
Power sterring some times when starting, have to turn off them restart to make it work.windshiele wipers intermitten stopsworking, blind spot light, cross traffic, rear parking aid light comes on cant turn off all on starting off.

- Gresham, OR, USA

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