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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 7 of 80)

« Read the previous 20 complaints

problem #1476

Dec 102021

Fusion

  • miles

A D V E R T I S E M E N T S

Power steering assist light came on and suddenly made it very difficult to steer/control the car. It looks like this issue is under investigation by you and I wanted to let you know that another case occurring.

- Plymouth, MI, USA

problem #1475

Nov 222021

Fusion

  • miles
Complete loss of power of steering while driving in heavy traffic. Warning lights came on and message was Service Power Steering Now and Traction Control failure warning. Codes C1277 and C1963 via diagnosed with OBDII tester. When I was turning a corner, all power of steering lost. Steering wheel would not turn and barely missed hitting curb trying to complete the turn. Managed to avoid oncoming traffic and pulled onto side of road. Had to get car home so waited for traffic to clear. Steering wheel had to be manually forced to stay straight and extreme force to turn corners. Car also pulls hard to left and has to be held straight by extreme exhertion of force. Repair cost quoted over phone in excess if $2500. Told PCM and rack and pinion need to be replaced, car reprogrammed and wheel alignment.

- Phoenix, AZ, USA

problem #1474

Nov 132021

Fusion

  • miles
Was driving down the highway and a light on the dashboard came on with a notification for the steering system needing to be checked. Then another notification for the power steering failure. After that car steering was very difficult. I stopped by a gas station to see if the fluids were low only to find this years model is electrical. I can no longer drive the vehicle. It was very dangerous. It happened while driving at highway speeds. We were very lucky that the it was late at night and not crowded at the time. If it had been any busier or my wife was driving it could have been very catastrophic as it randomly dropped out in casual driving.

- Shallotte, NC, USA

problem #1473

Oct 042020

Fusion

  • miles

A D V E R T I S E M E N T S

I have 2010 Fusion that I have brought 3 yrs ago but last year my power steering fault has been going on and off. Since the pandemic happened I did not worry because I was working for home and my children were learning from home so the stiffness of the wheel. Now that everything is getting back to normal in slowly. I took my car to the mechanic and he explained that the power steering would need to be replace and I expressed that Ford has not recalled the 2010 Fusion for the power steering fault. To have this fix they quoted me $1400 and I am now trying to get a two quote.

- New Castle, DE, USA

problem #1472

Nov 022021

Fusion

  • miles
I own this 2010 Ford Fusion that is in great shape and only has 78,750 miles on it. About a week ago the Service Advance Trac light came on. I took it to a repair shop and they plugged in a code reader and told me that a Power Steering module was bad and an estimate to repair it was $1,800 dollars. I found that Ford had recalls for this same problems on there 2011 thru 2015 Ford Fusion models. I am wondering why the 2010 is not included in this recall for the same problem. I am retired and on a fixed income and cannot afford the repair cost. Please look into this.

- Sarasota, FL, USA

problem #1471

Oct 212021

Fusion

  • miles
Upon start up my power steering assist fault message would appear I would shut the car off and restart the light would not come on and would drive fine. On 10/21/21 I lost all power steering. I-??ve seen where the 2011 and 2012 models were recalled for the same issue. Just trying to figure out why this model was not. My car has 48500 miles this is not a problem a car with this low mileage should have

- Murray, KY, USA

problem #1470

Oct 132021

Fusion

  • miles

A D V E R T I S E M E N T S

Car showed "Power Steering Assist Failure" at random points in time and steering is hard to move. Turning off the car and restarting would make the message go away. This had been occuring for a few years on and off. Problem did not occur at dealership, so no repairs could be identified. For past 6 months, the frequency of this incident was increasing. Last week, the message would not go away despite multiple restarts. Diagnosis by dealer was that steering gear needed to be replaced.

- Irving, TX, USA

problem #1469

Sep 032021

Fusion

  • miles
Went to leave work one night and backed up and the power assist come up on the dash... now I got to fix it.... I've seen so many complaints about it. Fixing it and selling it.

- Bowdon, GA, USA

problem #1468

Sep 032021

Fusion

  • miles
As I was driving the steering wheel just locked/hard to turn and in the dashboard it said -??service power steering now-?? without any warnings.

- San Bernardino , CA, USA

problem #1467

Aug 232021

Fusion

  • miles
Power steering assist failed multiple times while driving and has now gone out completely. I loose all easy control and for a 74 year old woman it's not safe I see there is a lot of recalls for this but not on this car

- Kentwood, MI, USA

problem #1466

Aug 172021

Fusion

  • miles

A D V E R T I S E M E N T S

Power steering assist fault light came on and steering is locked up! Had someone hook a computer up to the car and have codes. Ford tells me they can-??t tell me what the codes mean and I have to pay $144 for a diagnosis, then whatever repair costs to fix! I-??m a single mother and can-??t afford the repair costs!!

- Saint Leonard , MD, USA

problem #1465

Jul 252021

Fusion

  • 150,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the steering wheel failed to turn with the power steering assist warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 150,000.

- Zion, IL, USA

problem #1464

Jul 102021

Fusion

  • miles
The electronic steering assist failed twice within 10 days. The last time it happened the steering assist wouldn't work at all. The vehicle is not able to be driven in its present state without steering assist. Both times it happened the car was not moving so no accidents occurred. I did not take it in to be serviced. I do most of my mechanic work myself. The fuses are good. I disconnected the battery for a few days and tried it again and it still doesn't work. From online research I found that the 2011 and 2012 fusion models were recalled from this issue and there is an open investigation by the NHSTA of the 2010 fusion steering assist motor. The vehicle and part has not been inspected. I removed it today 7-30-2021 and plan on installing a re-manufactured electronic steering assist rack and pinion. There is a core charge so I'll be returning the part to the re-manufacturer. There were no warnings, just the message on the dashboard that the electronic steering assist had a problem. It happened the first time on 7-10-2021 and the second on 7-15-2021. The vehicle has 159,000 miles.

- Brighton, MI, USA

problem #1463

Jul 212021

Fusion

  • miles
The steering assist light came on and the power steering to the car quit working. This could have caused a collision because I was unable to steer the car. 2011 through 2015 has been recalled due to this problem but my car is a 2010 with the same part not recalled.

- Salisbury, NC, USA

problem #1462

Jul 072021

Fusion

  • miles
Loss of steering assist while driving. Steering wheel got very hard to turn vehicle. The following message appeared after loss of steering: "POWER STEERING ASSIT FAULT, SERVICE ADVANCE TRAC". Scanned codes: U3000-96 and C200D-49. Brought vehicle to Dealership for full diagnostic and awaiting response

- Troy, MI, USA

problem #1461

Jul 082021

Fusion

  • miles
While reversing out of my driveway, my dash showed an alert saying "power steering assist failure". I had only manual steering, making it very hard to turn the wheel. I pulled back into the driveway safely. I looked that alert up online to see what to do, and I have found that THOUSANDS of others have had the exact same issue. I took it to the mechanic and they can't find any problem. How am I supposed to feel safe driving this car when thousands of other people are saying they have the same issue. I am even more alarmed that 2011 and 2012 ford fusions were recalled for this issue but not 2010? I feel very unsafe to even drive the car, even though the message has now gone off my dashboard without even fixing it....

- Chatsworth, CA, USA

problem #1460

Apr 012021

Fusion

  • miles
The power steering does not work at low speeds-it seems to work ok when I am going fast and I have a few friends/family that have Ford Fusions that have the same problem. I cannot turn without using every muscle in my arms to turn the vehicle, making driving almost impossible. The first time it occurred I was turning into my driveway and almost went down the embankment. I was stopped by a huge rock and messed up the whole front end! I got that fixed a little, the bumper is hung by zip ties and four mechanics I talked to do not know how to fix it because there is no power steering pump.

- Coarsegold, CA, USA

problem #1459

Jun 222021

Fusion

  • miles
While driving back from visiting family members with my wife and kids, my steering wheel got really hard to steer. Power steering assits failure along with service advance trac messages had appeared on my dash. Steering wheel got really hard to steer. It almost caused me get into an accident. Why should I pay for this repair when it clearly has been having issues in the past for this model. I contacted the manufacturer about said issue, but based on my VIN number, this particular vehicle does not have this issue recalled, however, I'm having a hard time to believe this information. After doing more research I found on the website carcomplaints.com there is numerous complaints of same issue. I am soooo mad because of what had happened, putting my family in danger. Although I am thankful to god that nothing bad really happened. Once again Ford needs to fix this issue. Thank you for your time and attention

- San Antonio, TX, USA

problem #1458

Jun 142021

Fusion

  • 173,834 miles
The contact owns a 2010 Ford Fusion. The contact stated upon exiting the vehicle, the power steering warning light illuminated. The contact restarted the vehicle however, the vehicle was difficult to steer. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,834.

- Woodbridge, VA, USA

problem #1457

Jun 102021

Fusion

  • 180,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to the dealer and remained at the dealer to be diagnosed and repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.

- Plano, IL, USA

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