2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
90,514 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving back from visiting family members with my wife and kids, my steering wheel got really hard to steer. Power steering assits failure along with service advance trac messages had appeared on my dash. Steering wheel got really hard to steer. It almost caused me get into an accident. Why should I pay for this repair when it clearly has been having issues in the past for this model. I contacted the manufacturer about said issue, but based on my VIN number, this particular vehicle does not have this issue recalled, however, I'm having a hard time to believe this information. After doing more research I found on the website carcomplaints.com there is numerous complaints of same issue. I am soooo mad because of what had happened, putting my family in danger. Although I am thankful to god that nothing bad really happened. Once again Ford needs to fix this issue. Thank you for your time and attention
The contact owns a 2010 Ford Fusion. The contact stated upon exiting the vehicle, the power steering warning light illuminated. The contact restarted the vehicle however, the vehicle was difficult to steer. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,834.
The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to the dealer and remained at the dealer to be diagnosed and repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.
The rack n pinion motor failed while driving at highway speeds. Complete loss of steering mad it an extreme hazard to safely exit the road. This occurred suddenly without warning.
upon starting my car the electronic assist stopped working and would not come back on. I had to get the whole steering rack replaced at around 110,000 miles because it is highly unsafe. parts and labor was $900.
- San Antonio, TX, USA
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The contact owns a 2010 Ford Fusion. The contact stated upon starting the vehicle, the power steering assist warning light was illuminated. The contact stated that after restarting the vehicle several times, the warning light disappeared. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,755. The consumer stated the manufacturer is now aware of the problem.
The contact owns a 2010 FORD Fusion. The contact stated while driving, the vehicle was difficult to turn. The contact stated that the power steering fault message was displayed on the instrument panel. The vehicle was taken to the local dealer where it was diagnosed with needing the rack and pinion to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist with the repair. The failure mileage was approximately 160,000.
The owns a 2010 Ford Fusion. The contact stated while driving 35 mph and turning on the ramp to the highway, the steering wheel ceased. The contact veered over to the shoulder of the road and turned off the vehicle. There was no warning light illuminated. The vehcile was taken to a local dealer to be diagnosed. The contact was informed that the vehicle loss power steering assist and needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure but offered no additional assistance. The approximate failure mileage was 110,000.
The Power Steering Assist Fault light comes on & there is a loss of power steering, the system defaults to manual steering mode making it difficult to steer and increasing the risk of a crash.
When I start the car just about every 4-5th time the power steering assist fault warning will come on and I have no power steering. I have to turn the car off and on to get it to work properly.
2010 Ford Fusion power steering assist fault warning keeps coming on and steering wheel will not turn because of the lack of power steering. If you restart the car several times, some times the power steering starts working again. Problem is getting worst and been on going for over a year now.
I keep having a error code come up on my dash that says ' power steering assist fault !' my car wheel will lock up randomly ; resulting in me not being able to turn the wheel. I have to park, turn off my car and turn it back on. It's been doing this randomly on and off for the past 6 months and I am afraid it is going to endanger my life as well as my family's if I do not get too the bottom of this. I've seen there were similar recalls with the same make model but my car year was left out of this recall, not sure why! online quoted for this repair is over $2000 and if this is a manufacturing fault it needs to be addressed.
Had no power steering. Had multiple fault lights on dash. The fault lights were "power steering assist default" and "advance trac." Fusion had 97,800 miles. The car was impossible to drive. Did not drive car for several months since I couldn't. power steering went out while shopping. Finally had a very costly repair done. They replaced the gear assembly. I understand that a recall was done on other Ford Fusion model years. Why was a recall not done on the 2010?
Driving at about 45 miles an hour my steering assist decided to go out without any warning. As I was driving a message stating power steering assist fault came up on the dash. Noticed it became extremely hard to turn the vehicle. I am just glad I was the one driving and not my recently licensed son. After looking up the issue online I noticed it seems to be a regular issue with these cars.
Steering quit working, almost wrecking. This is the second time electric steering has failed on this car. 2007, 08,09, 11, 12 have had recalls for the same issue. This car was built in 2009 it's definitely a safety issue and needs to be addressed, over $1600 repair a couple of years ago
''power steering assist fault'. the power steering in my vehicle was rendered completely useless. Fortunately this occurred when I started my car in the morning instead of mid-drive which could have been catastrophic as the car is essentially impossible to steer effectively without power steering.
I was driving back home and the 'power steering assist fault' message came up on my dash. I didn't know what that was about until after about 4 miles when I was supposed to get off the highway but the steering just wouldn't turn. I immediately freaked out. I kept going straight for a bit and I then tried to force it towards the right shoulder (thanks goodness I was on the right lane already) but as I started to slow down the cars behind me would honk and the passagens would stare at me while passing like if I was trying to mess with them on purpose. That was scary and embarrassing. Turned the emergency lights on and pulled over to call a friend who knows a bit about cars. I was told I was ok to force the steering in order to get home, although I was so sure it was going to literally break and come off in my hands. After around 13 miles I got home and my now both arms are totally sore and I'm not kidding. I wasn't even able to maneuver the car into my small garage since it's impossible to turn the steering wheel if the car is fully stopped. The car is there... parked and useless. I just called Ford and I was told I will have to pay for the tow truck to take the car to the dealership, for the diagnostic and to get the car fixed. Seriously? I'm an college student full of stuff to pay and always living in a budget. It seems like the cost for this is over $1800 and there's no chance I have such absurd amount to fix this problem that wasn't even my fault. I need the car every single day since in Utah there's no way you can get anywhere without it. I don't consider driving the car in this situation (it's probably not even recommended) and I've been borrowing my roommate's car, which I can't do for much longer for obvious reasons. I wonder what Ford is going to do to help not only me but all the unfortunate Ford Fusion's owners.
A D V E R T I S E M E N T S
- San Antonio, TX, USA