CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
42 / 2
Injuries / Deaths:
12 / 1
Average Mileage:
72,151 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Fusion. The contact stated that while her daughter was driving at 70 mph, the power steering ceased without warning. The contact's daughter took the vehicle to safford Ford Lincoln of salisbury (1902 N salisbury blvd, salisbury, md 21801) and the vehicle was diagnosed with power steering failure. The failure was linked to NHTSA campaign number: 15V340000 (steering) however, the VIN was not included. The manufacturer was notified of the failure and confirmed that the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 111,000.
The power steering has gone out. It says service advance trac soon. I have seen where several recalls have been done on 2012 Ford Fusion. Just wondering why on certain vins if this is a problem. I was stopped at a light when the power steering went out.
While in motion the advance trac service needed appeared and then the power steering came up as I was backing out of a parking lot. Car steering wheel would not turn at all car is now parked.
The steering wheel has locked up and the dashboard is reading service advancetrac soon/power steering fault. Unable to drive vehicle. Warning message appeared while car was in motion on a city street. Car locked up at a red light.
- Jacksonville, FL, USA
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The electric rack and pinion has failed for the second time I contacted Ford the 1st occurrence.. while driving luckily other vehicles was not near !!! other 2012 models have had the problem fixed by Ford but for some reason this specific VIN isn't covered this is a very unsafe situation because as I have read with the other Fusion they recalled some where involved in accidents due to loss of electric assist steering.
2012 Ford Fusion sel electronic power steering assist light comes on, loss of power steering, has happened several times in recent weeks, has almost caused me to hit a pedestrian, I see this year make and model are affected and also from the plant the car was manufactured by on the recall list but my car and dealership says it's not covered.
The contact owns a 2012 Ford Fusion. The contact stated while driving at 35 mph, the vehicle loss power steering assist without warning. The contact stated that the vehicle became difficult to steer. The vehicle was towed to the residence. The vehicle was not taken to be diagnosed. The contact linked the failure to NHTSA campaign number: 15V340000 (steering). The vehicle was repaired however, the failure recurred. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 151,000.
Driving down the road and the steering got hard to it to a shop called good year they rest the code and said if it comes back on then they will have to change the sensor in it I guess. Well 3 days later it went hard again the light saying it was off take to shop aging so the replaced the rack N pionon and what ever they had to do great it was a pretty penny to have it repaired oh ya they said no recalls on this vehicle thats why I had to pay. Well I had my car back for no more then 5 dam days guess what its back on and no steering so why haven't they recalled this part especially when you buy a new one and it dose the same thing
The contact owns a 2012 Ford Fusion. The contact stated that while driving at an unknown speed, the steering ceased with the service steering warning light illuminated. The failure recurred. The vehicle was taken to an independent mechanic who reset an unknown fault code. The contact referenced the NHTSA campaign number: 15V340000 (steering). The manufacturer was made aware of the failure and stated that the vehicle was not included NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. The failure mileage was unknown.
May 29, 2020 when I attempted to start my Ford Fusion after it was parked a "loss of steering assist" message appeared in the instrument cluster message center. I had the car taken to the dealership. I was told the car needed the steering gear assembly replaced at a cost of $1,600. While the car is a 2012 model, it has only 34,000 miles on it. I was told the car was out of warranty. Doing some research, I found that this was a known problem and that there was a nhsta recall NHTSA campaign number: 15V340000 on this issue and that there was a Ford safety recall 15S18 supplement#1 in 2015 and #2 and #3 dated 5/17/2019 detailing replacing the steering assembly at no charge to the owner for the model year 2011-12 build dates through February 28, 2012 with an extended warranty through 2022 or 150,000 miles. Since my car was built in June of 2012, the dealer said it was not within the warranty period and I would have to pay for the repair. Subsequent online research indicates that Ford's cutoff date of February 28, 2012 is highly suspect and probably arbitrary because there numerous, perhaps hundreds, of complaints on this power steering failure issue going into 2020 on vehicles built after February 28, 2012. Ford obviously did not resolve the manufacturing issue by February 28, 2012 as they would like you to think they did.
The contact owns a 2012 Ford Fusion. The contact stated while putting air in the tires, the service power steering light illuminated. The contact called brandon Ford located at 9090 E adamo dr, tampa, fl 33619, (813) 246-3673, and was informed to bring the vehicle in for a diagnostic test. The vehicle was not taken to be diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.
I was driving down the road and all of a sudden I got a power steering failed notice and I couldn't steer my car. I had to pull over and turn off the car and turn it back on to get it to work. This has happened 2-3 times in the past year.
After going to several service places with my brakes they are yet giving issues having to pump them to stop. Power steering system assist shut down while driving and door latches won't open from the inside. The local Ford place said I need to contact Ford Motor Company because there are recalls for my issues but not for my VIN number and I need to get them added under my VIN so they can fix it with no charge.
Por este medio quiero notificar que unos minutos despues de encender el vehiculo el volante SE puso muy fuerte casi al punto de tener un accidente. Imediatamente que el volante SE puso muy pesado en el panel SE ectivo una notificacion que dice: Service power steering now. Inmediatamente comienzo a buscar informacion hasta que doy con el numero telefonico de la Ford Y ellos mismos me indicaron que mi vehiculo habia sido reparado por ese mismo recall hacen tres aos atras Y que actualmente mi auto tiene un recall por bolsas de aires. En el 2017 yo no era propietaria de esa unidad pero si realmente el auto habia sido reparado ya por ese mismo recall entonces no completaron el arreglo por que de ser asi, el auto no me diera problema por lo mismo que segun ellos fue reparado en el 2017. Me encanta el Ford Y espero que me puedan resolver esa situacion. Entiendo que si ese recall SE hubiese correjido tal Y como SE suponia no tenia por que volver a aparecer nuevamente Y pasar la mala experiencia de casi tener un accidente. Espero que ustedes me puedan ayudar.
Malfunction with steering when starting car steering wheel does not have any steering assist after a few moments in trying to get wheel to turn steering returns to normal.
The contact owns a 2012 Ford Fusion. The contact stated that the vehicle experienced power steering assist failure while driving at 15 mph. The power steering assist warning light was illuminated. The contact took the vehicle to an independent mechanic and the power steering was replaced. Approximately a year later while driving at 60 mph, the failure recurred. The contact took the vehicle to another independent mechanic who informed him of NHTSA campaign number: 15V340000 (steering) however, his vehicle was not included in the recall. The manufacturer had not been informed of the failure. The vehicle had not been repaired. The failure mileage was approximately 111,000.
The contact owns a 2012 Ford Fusion. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 15V340000 (steering) however, the failure recurred. The vehicle was taken to quick lane at porcaro Ford (6001 Washington ave #13, racine, wi 53406, (262)884-3030) to be diagnosed. The contact was informed that the steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 60,000. The VIN was not available.
A D V E R T I S E M E N T S
- Waterford, MI, USA