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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
44 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
71,102 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

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2012 Ford Fusion Owner Comments (Page 17 of 65)

« Read the previous 20 complaints

problem #975

Dec 242019

Fusion

  • 70,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle, the power steering assist warning light displayed on the instrument panel. The contact stated the vehicle was shifted to drive however, the steering wheel was difficult to maneuver. The contact stated that the failure previously occurred however, after turning off and restarting the vehicle, the power steering function was restored. The vehicle was not taken to a dealer or an independent mechanic for diagnosis or repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

- Pittsburgh, PA, USA

problem #974

Dec 232020

Fusion

  • 97,000 miles
I was driving down the road in my 2012 Ford Fusion and the power steering stopped functioning and the steering became so stiff and I could not make the turn onto a street and I nearly hit the vehicle coming in other lane on the street I was trying to turn on.....thank god I didnt crash I to the other vehicle.... I researched when I got home and there is a recall on tge 2012 Fusion for this exact issue on the electronic power steering failure.....but Ford says the VIN number on my car does not fall under the recall !!!!! they should not be allowed to exclude so.E 2012 Fusion....it doesnt make sense some one will bd killed!....

- St Johns, AZ, USA

problem #973

Dec 172020

Fusion

  • 93,000 miles
Power steering intermittenly fails with no warning. Sometimes it resets itself but has not, now, for the past week.

- Fishers, IN, USA

problem #972

Dec 142020

Fusion

  • 144,000 miles

A D V E R T I S E M E N T S

Car is slow to accelerate after stopping at a traffic light or stop sign. Loss of power and speed when going up hill, steering wheel locked in place while driving on the highway

- Calera, AL, USA

problem #971

Dec 132020

Fusion

  • 129,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving at an unknown speed, the steering wheel seized while the power steering assist warning light illuminated. The vehicle was towed to valenti Ford (72 jerry browne rd, mystic, ct 06355) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,000.

- Mystic, CT, USA

problem #970

Dec 092020

Fusion

  • 178,000 miles
My daughter was driving home and when she pulled into our driveway the power steering quit working with the information center displaying "service power steering now" and "service advancetrac". I did some research and found the Ford recall 15S18 (NHTSA 15V340000), which for some reason does not appear to include my daughter's vehicle despite the fact that the recall summary describes exactly what occurred with the vehicle. This is a known defect with the steering system thankfully she was not travelling at highway speed when this occurred.

- Stantonville, TN, USA

problem #969

Dec 042020

Fusion

  • 180,000 miles

A D V E R T I S E M E N T S

2012 Ford Fusion lost traction control and now lost all power steering. Dash states power steering assist fault. Usually if I turn car off then back on it will give power steering back. Today I did that about ten times and it still wouldn't give steering back. My car was stationary but driven home without power steering very carefully.

- Buckhannon, WV, USA

problem #968

Dec 022020

Fusion

  • 0 miles
Went to back car out of driveway and there was no power steering. The power steering message came on saying to 'service power steering now'.

- Fuquay Varina, NC, USA

problem #967

Nov 112020

Fusion

  • 120,000 miles
While driving down the highway the warning came across to service advance teak system and power steering. Within a couple of minutes my power steering went out while driving down the highway. I took it to a local mechanic and he ran codes that matched with a recall on 2012 Fusion and suggested I have the nearest Ford garage look at it. They looked at it and said that was exactly what the problem was but the recall did not cover my VIN number. Now I am out $1600 on a problem that is known by Ford but they will not cover it. Doing research it appears this is becoming a very big problem and I think the recall should be expanded.

- Olney, IL, USA

problem #966

Nov 172020

Fusion

  • 215,000 miles
Started vehicle, power steering assist failure displayed on dash. Vehicle locked up and was unable to turn wheel. Happened while parked in driveway.

- Grand Chain, IL, USA

problem #965

Nov 052020

Fusion

  • 91,000 miles

A D V E R T I S E M E N T S

The power steering assist suddenly stopped working while driving and sent a code to the digital readout on the dash that said " power steering assist fault" as well as "service advancetrac" this happen I've had manual steering ever sense

- Taylor, MI, USA

problem #964

Nov 142020

Fusion

  • 20,500 miles
Intermittent failing power electrical assist steering becomes very difficult some times turning the car off and back on fixes the problem temp

- St. Cloud, MN, USA

problem #963

Nov 092020

Fusion

  • 211,100 miles
I was beginning to back out of a parking space with my two young kids in the car after visiting the dollar store when my car froze up I looked at the dashboard it said power steering assist failed or similar to those words. I put my car in park and I turned my car off turned it back on and the same message came across the dashboard. I pulled forward to the spot in front of me and I could not turn the wheel. I had a family friend drive it down the street to my home. No leakage of fluid present.

- Westland, MI, USA

problem #962

Nov 072020

Fusion 4-cyl

  • 150,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while their daughter was driving approximately 60 mph, the power steering warning light illuminated and the power steering failed to perform as designed. The vehicle was driven to the residence however, the vehicle was difficult to steer. A certified mechanic was contacted who informed the contact of a possible recall on the vehicle. The manufacturer was made aware of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 15V340000 (steering). The approximate failure mileage 150,000.

- Wichita, KS, USA

problem #961

Jul 152020

Fusion

  • 560,001 miles
This vehicle was being driven on a street and the steering wheel felt funny as driving. It started getting alot of play in it and jerks. I did take the car into a ase certified mechanic to learn that there was 2 recalls on this vehicle. Steering gear replacement, steering control module. Safety recall # 15S18 suppliement #1 and safety air bag repair or repacement. I took the vehicle to Ford, at first they couldnt find a recall for the steering. After some searching, they found it. The problem was first diagnosed by a ase certified mechanic. Ford wants to charge me $180 for diagnostic if the steering problem isnt related to the recall. Even though it was diagnosed by another mechanic as the steering gear,

- Las Vegas, NV, USA

problem #960

Nov 012020

Fusion

  • 130,000 miles
Power steering went out while driving for the second time in 18 month.

- Charlotte, NC, USA

problem #959

May 162019

Fusion

  • 150,000 miles
The power steering stopped working suddenly. The electrical system is fine, no fuse issues. There was a recall concerning this issue with only a few of these vehicles. This should not happen while driving on the interstate.

- St. Petersburg, FL, USA

problem #958

Oct 272020

Fusion

  • 150,000 miles
Sudden loss of power steering, says service advancetrack as well as service power steering now which has been listed as an issue for many of my make and model car

- Tulsa, OK, USA

problem #957

Aug 212020

Fusion

  • 140,000 miles
I have a 2012 Ford Fusion I was driving down the highway an my service powering steering light comes on then within seconds I lost power steering thankfully I wasn't going around a curve that could have ended bad

- Brewton, AL, USA

problem #956

Oct 072020

Fusion

  • 128,585 miles
My car is having trouble with the power streeting wheel. As I was driving my car the wheel tighten up and it was hard for me to turn. Power streering at fault is what flashes on the dashbored. I use my car to go to school and work and right now it's hard for me to do so. I went to the car dealer ship and they want two grand to fix it! they say I need rack and pinion.

- Cmch, NJ, USA

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