CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
42 / 2
Injuries / Deaths:
12 / 1
Average Mileage:
72,151 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving home on 01/28/2020 when the service power steering light came on. I was driving at around 35 mph, and did run over some sand that was on the road that made the car slip somewhat, but not much. And the power steering went out. I was driving at the time, but did get home safely. The service station I went to the next morning told me that there was a recall out for the power steering issue, but it seems my car is not included. Why is that if this is a known issue with the Ford Fusion? I have not yet been able to have this repaired as I do not have $1800 to $2000 to spend on this repair at the moment.
Power steering went out. Received messages on my instrument cluster telling me that my power steering needs to be serviced. I was driving about 30-40 mph. After researching the issue, it appears there was a recall issued in 2015, 15S18. However my car missed the build date by 12 days. I was told my Ford my car was built on March 12th and the recall only covered up to Feb 28th. I'm having the exact same issue that the recall states however my car isn't cover as it was built 12 days after the build date. This recall needs to be investigated and the dates extended as I'm also having this issue.
The contact owns a 2012 Ford Fusion. The contact stated that the vehicle had been placed under recall NHTSA campaign number: 15V340000 (steering). The contact took the vehicle to dewey Ford located at 3055 SE Delaware ave, ankeny, ia 50021 where he had the vehicle serviced. The contact stated that while his wife was driving at 35 mph, the power steering ceased without warning. The please service power steering light had illuminated after the failure occurred; the contact's wife was able to drive the vehicle home. The contact took the vehicle back to the same dealer where they diagnosed the vehicle with a defective power steering rack. The manufacturer had been notified and informed the contact that there were no recalls on the vehicle. The vehicle had not been repaired and remained in the possession of the dealer. The failure mileage was 132,000.
The contact owns a 2012 Ford Fusion. The contact stated while driving at approximately 40 mph, the vehicle power steering warning light illuminated. The vehicle was parked however, while attempting to restart the vehicle the following day the power steering failure was experienced. The vehicle was taken to an independent mechanic where the contact was informed that the power steering needed to be replaced however, the failure recurred. A dealer was not contacted. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 115,000.
- South Bradenton, FL, USA
Search CarComplaints.com for these popular complaint phrases...
I turned on my car and got a power steering assist fault. Turning the car off and back on doesn't not clear the fault. I have no power steering in my 2012 Ford Fusion.
The contact owns a 2012 Ford Fusion. The contact stated that while attempting to start the vehicle the steering assist warning light illuminated and the steering ceased. The dealer tri state Ford (1503 Pennsylvania ave, East liverpool, oh 43920 (330) 386-6120) was contacted and the contact was informed that the vehicle should not be driven. The contact was informed that the vehicle should be taken to an authorized dealer to be repaired. The contact was informed that the repair part was a manufacturer only part and that the cost for the repair was approximately $2,600. The manufacturer was contacted and the contact was informed that there were no recalls on the vehicle. The failure mileage was 135,000.
The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The contact stated that the service power steering and traction control warning lights were illuminated. The vehicle was taken to seth wadley Ford located at 333 N butler rd, pauls valley, ok 73075, (855)857-4746, to be diagnosed. The mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
The contact owns a 2012 Ford Fusion. The contact stated that while attempting to reverse out of a parking space, the traction control warning light and advance track message displayed on the center console. The contact stated that the steering became difficult to turn. The vehicle was not taken to an independent mechanic or a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,300.
Vehicle loss power steering while driving. Vehicle revert to manual steering mode while driving. It was so dangerous, not able to drive safely. During my investigation I found that Ford already had recalled for similar fault for certain vins range but not for all vins ( recall notice : 15S18/NHTSA recall 15V-340). Unfortunately my VIN is included in the recall vins. This already happened three time in my car, I took my car to mechanic they found following two error code C1277 (power steering angle sensor) C1963 (stability calibration - 1&2 circuit failure) I am attaching all three invoices from all mechanic garages where you can find their findings.
My steering wheel keeps locking up. Not able to turn or drive car safely. Steering has been repaired once from recall but still quits working. Not safe to drive.
At slow rates of speed the steering becomes very difficult to control if I was to run over a little pot hole in the street my car would jerk violently to the left or right
The contact owns a 2012 Ford Fusion. While driving 15 mph, the steering wheel became firm without warning, which made it difficult to maneuver the vehicle. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 79,400.
The contact owns a 2012 Ford Fusion. The contact stated that the steering wheel seized while driving. Also, the electric power steering warning indicator illuminated and "see dealer immediately" was displayed. The contact called an unknown dealer to schedule an appointment. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The contact stated that the VIN was not included in NHTSA campaign number: 15V340000 (steering) even though the failure was identical. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
The contact owns a 2012 Ford Fusion. The contact stated that the steering wheel failed without warning and the check engine warning indicator illuminated. The contact drove over a curb to avoid a crash. The vehicle was taken to an unknown dealer where it was diagnosed that the power steering sensor failed. The manufacturer stated that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer provided case number: 25174216. The vehicle was not repaired. The approximate failure mileage was 79,000.
Started vehicle and went to pull away from curb and there was no power steering and then noticed steering light was on in the dash lights. Vehicle was shut off until the next day, went to assess problem and when vehicle was started the light was off and power steering was back working properly.
The contact owns a 2012 Ford Fusion. While operating the vehicle, the steering wheel seized for approximately two minutes and the power assist fault warning indicator illuminated. Tuttle-click Ford Lincoln (43 auto center dr, suite a, irvine, ca 92618, (949) 472-5200) was contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The failure recurred multiple times intermittently. The contact referenced NHTSA campaign number: 15V340000(steering). The manufacturer was made aware of the failure and informed the contact that the vehicle needed to be taken back to the dealer. The failure mileage was approximately 74,400.
My cars power steering has completely ceased up. I bought it used just over a year ago in July 2018. The light has come on for service along with the traction control light. My car has roughly 170,000 miles, maybe a little less. In looking up this issue, there is a disturbing amt of people with the exact issue who have actually had accidents because of this. Luckily I have not but my car is now worthless as there is no way I'll be able to afford the repairs yet I still have to pay for the loan. My car was in motion when this happened however my boyfriend was driving on the highway, roughly at 70mph, and was able to continue driving. I dont have the muscle to do this, nor am I taking the risk. I also know my VIN is not covered under the recall but Ford should know by now that there is obviously something going on with other cars not covered by the recall. This problem needs to be resolved! someone is going to get killed if they havent already. It's not right to just ignore this issue. Something needs to be done.
A D V E R T I S E M E N T S
- Cherokee Village, AR, USA