CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
42 / 2
Injuries / Deaths:
12 / 1
Average Mileage:
72,151 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My power steering all of a sudden stopped working. Parked it for the day and when I later returned to my car, the wheel was very hard to turn. The cost of repair is too expensive. Not happy about this at all. I see there was a recall previously for this problem with only a certain model of the Fusion and many different modes of Fusion have been affected by this problem. A recall needs to be taken into affect for this problem! you have many unhappy customers!!
The contact owns a 2012 Ford Fusion. When the vehicle was started, the power steering and advancetrac warning indicators illuminated. An independent mechanic confirmed that the rack and pinion needed to be replaced. Cogswell motors (1900 E main St, russellville, ar 72801, (479) 968-2665) was contacted and referred the contact to the manufacturer who then referred the contact to NHTSA. The failure mileage was 104,000.
The contact owns a 2012 Ford Fusion. While driving 30 mph, the steering wheel became difficult to turn and the power steering and service advancetrac warning indicators illuminated. The contact was able to drive safely to her residence. After turning off the ignition, the steering wheel became still and was unable to turn. The vehicle was unable to be driven. The contact associated the failure with NHTSA campaign number: 15V340000 (steering). The vehicle was towed to chenoweth Ford Inc (located at 1564 E pike St, clarksburg, wv 26301, (800) 344-1108) where it was diagnosed that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 79,000.
The contact owns a 2012 Ford Fusion. While the contact's mother-in-law was driving at low speeds, the steering wheel became difficult to turn and the check power steering assist warning indicator illuminated. The vehicle was taken to doenges Ford (1901 SE Washington blvd, bartlesville, ok 74006, (918) 333-0900), but was not diagnosed or repaired. The vehicle was taken to an independent mechanic who stated that the power steering module needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and confirmed that the VIN was excluded from NHTSA campaign number: 15V340000 (steering). The contact stated that the failure was similar to the recall. The failure mileage was 86,000.
The contact owns a 2012 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 15V340000 (steering). The vehicle was taken to titus-will Ford (3606 S sprague ave, Tacoma, wa 98409, (253) 475-4151) and the contact was informed that the repairs would cost $1,500. The dealer stated that the repairs were different than what was listed in the recall. The manufacturer was not notified. The contact had not experienced a failure.
I was driving at highway speeds and the service advancetrac message appeared and the traction control light came on. I quickly noticed I had no power steering. I pulled over and did some quick research and come to find out that there had been other recalls for this problem with other vehicles but mine was not included in this recall but it was for the same problem and the same parts (rack and pinion).
Takata inflators have 2012 Ford fuisn bot at hansel Ford santarosa ca. Power stearing went out and they charged me 800 dollars to fix.then found out it was a recall is that legal ? now we have the air bag recall they keep beating around the bush saying don't have part to fix.do I have to pay for this recall to have owned five Ford's in the past was a good customer really feel screwed by Ford always owned domestic cars think I'll go Toyota not a happy customer.
The contact owns a 2012 Ford Fusion. While driving approximately 50 mph, the power steering suddenly failed and the power steering warning indicator illuminated. The contact stated that they were able to pull the vehicle to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The contact called robbie roberson Ford (located at 2825 memorial dr, waycross, ga 31503, 912-283-3131) and was informed that the warning indicator meant that the power steering failed. The vehicle was not taken to the dealer for repair. The manufacturer was not informed of the failure. The approximate failure mileage was 120,000.
The contact owns a 2012 Ford Fusion. While driving 60 mph, the power steering warning indicator illuminated and the power assist failed to operate. The vehicle was towed to an independent mechanic who stated that the failure was related to a recall. The vehicle was then towed to len stoler Ford (11275 reisterstown rd, owings mills, md 21117, 410-356-7000) where it was discovered that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure and provided the same information as the dealer. The contact was referred to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Power steering failure. Power steering goes out while driving. Shutting off the car and restarting it seems to fix it. It's happened at least 10 times to my vehicle in the past 3 months. A recall was issued for my year/model for this issue but Ford says my car isnt covered because it was made 1 month after affected vehicles.
The contact owns a 2012 Ford Fusion. While driving 15 mph, the vehicle's power assist failed to operate as needed while making a turn and the power steering assist fault warning indicator illuminated. The contact was able to drive the vehicle home as the failure persisted. The contact called ron alpen Ford (1207 N columbus St, West Liberty, ia 52776, 319-627-2958) and was informed that the power steering should return to normal when the vehicle was restarted. The dealer informed the contact to bring them the vehicle. While driving to the dealer, the failure recurred. The contact was able to arrive at the dealer where they confirmed the power assist failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure and also stated that the vehicle was not included in the recall. The contact was referred by the manufacturer to contact NHTSA. The vehicle was not repaired. The failure mileage was 93,400.
The contact owns a 2012 Ford Fusion. While driving approximately 25 mph, the steering lost power and "service power steering now" and the advancetrac indicators illuminated. The contact called three different dealers, including bill currie Ford at 813-872-5555 (located at 5815 N dale mabry hwy, tampa, fl 33614) and was informed that there was no recall. The contact took the vehicle to an independent mechanic who diagnosed that the power steering motor failed and needed to be replaced (code P07ae). The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 144,000.
The contact owns a 2012 Ford Fusion. While driving 40 mph, the steering wheel became difficult to turn, the power steering fault message was displayed, and there was an abnormal chiming noise. The vehicle was taken to an independent mechanic who stated that the steering sector was inoperable. The vehicle was towed to tuscaloosa Ford (5801 mcfarland blvd E, tuscaloosa, al 35405, (205) 304-0719) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 260,000.
The steering wheel "slips" when turning at speeds below ~25mph and while parked.a bang type noise is heard each time this happens. It happens when changing the rotation of the steering wheel.
Power steering has failed 3 times on this car...will be fine then power steering assist is lost and have had to replace the entire steering rack 3 times. Light comes on while driving then after turning vehicle back on will not move has to be towed.
A D V E R T I S E M E N T S
- Saint Johnsville, NY, USA