CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.
Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.
CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.
10.0
really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
20,573 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Entire system failure occurred while driving on a 4-lane interstate at speeds of 70 mph in congested traffic in air temps of 80 F (sunny). Vehicle lost all power both electrical / mechanical for roughly four to five seconds. There was immediate deacceleration and zero power (electrical / mechanical). Driver's immediate response was to remove hands from steering wheel and removed foot from gas in a state of shock/disbelief. Vehicle then restarted itself and resumed function. Driver was put at extreme risk as well as all other drivers / vehicles in surrounding roadway due to the extreme deacceleration with no warning. Incident reported to dealer who stated they had not heard of such an occurrence and requested vehicle be brought in for a $120 diagnostic check. Vehicle purchased new. Mileage at time of incident 20,000.
While driving down the road, the button on the gear shifter popped off. It-??s the button you push to move the shifter from Park to Drive, etc. I pulled over, but could not put the vehicle in Park or any other gear. Being already in Drive, I drove to Hendrick Honda in Easley, SC where they quickly put in a new button. It cost about $75. I was told that this is a known problem in 2017 Honda CRVs, the plastic attachment breaks and must be replaced. I was told that -??there was a recall on some vehicles-??, but there was no recall on mine. If there is a known problem affecting the shifting, it should be recalled and repaired. Turning off the vehicle in Drive, with no option to use Park is not safe. I could use the parking brake, of course. At a minimum, owners should know about the problem and what to do.
Gear shifter button popped out and as a result I could not turn off the car electrical system. I was in a parking lot about to shift from park to drive when it happened. Shifting from park to drive and from drive to park also was very tricky.
Engine oil levels are high due excessive dilution by petroleum. As a result the oil pan is high causing oil leaks. There are new oil drips in my garage every day. I'm sure the engine oil is leaking intermittently when I drive; I also notice oil drips on the ground at work. The oil level continues to be high even with the leaks. Honda dealership confirmed the oil has petroleum in it. Honda also accepts dilution is normal in their cars with this engine, yet the dealership denied any safety concerns with the leak. The dealership simply added a dye and asked that I continue driving and come back for an oil change which will be due in about 3000 miles. The oil mixed with petrol caught on fire when I was smoking in the garage. This is a serious safety concern for everyone that works in their garage, smokes, cooks or has a heat source near it. It can cause fire and death. High chances of engine stalls due to excessive pressure.
Recently replaced battery in summer of 2020. Gave the vehicle in question a jump and upon starting, several warning lights appeared that have to do with some of the smart vehicle control. Once battery was installed lights went away for a few days. But after a few days, the warning lights have continuously appeared on the dash immediately upon starting. These lights have to do with cruise control, hill start assist, traction control, and all wheel drive. While at first, it was thought the lights were giving a false positive, but now, it is confirmed that the safety features that the lights are indicating are not working posing numerous safety concerns. Honda corporation and Honda dealership have not dealt with or proposed any solutions on the matter. Living in a winter climate, all wheel drive is vital and after a recent snow event, the all wheel drive is not functioning at all posing great safety concern. The lights are on at all times as long as the ignition is on, regardless of stopped or actively moving.
- Stonewood, WV, USA
Search CarComplaints.com for these popular complaint phrases...
Vehicle rolls away in park. At various unspecified times the vehicle fails to maintain the parking gear. First example took place on slightly slanted driveway: When placed into park the vehicle rolled backward (all wheels moving) and owner jumped back in to hit the brake so as to avoid rolling into anyone/anything. Dealership has duplicated the issue many times and appears unable to determine cause.
The contact owns a 2017 Honda CR-V. the contact stated that while reversing into the garage and attempting to stop the vehicle, the button on the gear shift button detached. The contact stated that after some research, she learned that the detaching of the gear shifter button was a common failure. The vehicle was not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,000.
While driving on the highway about 50mph the gear button for shifter came off. Luckily it landed in the cup holder otherwise, I would not be able to put into park once stopped as it would have been still be in drive. I was able to temporarily put it back in place so that I could put into park. Very scary and dangerous while driving home on the highway.
On the 4th (around 20K miles) oil change from dealership I complained about driver side seat cushion and brake pedal making squeaky noise. I was told it's normal in new car during the breakin process and eventually it'll go away. Now it's even worse at above 50K miles and they're asking for diagnostic charges. Car also has fuel and oil mixing issue which I brought it up on my recent visit to Honda dealership and I was told they'll need to drain the oil and refill with new oil and filter to determine the issue. While they were taking out they said there was no presence of fuel but the smell of fuel in engine oil is normal for this vehicle. There's been time where vehicle will be stuck in high RPM when on highway and accelerator is released during high speed. And eventually it'll shift the gear after 5-10 seconds and bring down the RPM. Smell is also noticed during first start in mornings specially now since it's winter.
I listed this under power train since I lost power and I don't know what other category would apply. I have no documents except the dealer's report that there was nothing wrong except a weak battery.
Shift lever lock release push-button broke off. Learned this was subject of a service bulletin (19-063) but it's a pretty significant issue as the driver cannot move the shift lever in or out of park/reverse/drive without the button. Should this button have broke off and not been in hand it would have been impossible to move the shift lever into park while the engine was running. Imho this should be a recall item, not just a "product update" as Honda has called it.
I was parking un my job parking lot. When was lunch time Y when're my car to eat lunch I tried to start the engine to play music and to turn in the ac. And the message the system is broken appears and the lights where flashing then the car died. Later at the end of the day I call somebody to help me to change the battery but the battery was fine. Was just the car
I was unable to move the shifter to change from park to drive. Thi initially happened in a driveway where I was parked. Small pieces of plastic were falling out. I had to use a pen to engage the shifter and then it would move. As I pulled into my street I had major difficulty using reverse even with the pen. I was unable to turn the car off or lock the doors until I dug all the plastic out of the shift device. I read all dealers didn't fix for free so we ordered the part and fixed ourselves
I was driving on I-5 about 70 mph, suddenly the car started running rough and speed dropped immediately to 10-12 mph. The check engine light came on. I immediately pulled to the side of the road. After a minute or so the car returned to normal. I continued driving to the next dealer and had them inspect the car. They could find nothing wrong and gave me back my car. After driving an additional 15 minutes the same thing happened only the check engine light and many other warning lights came on and flashed. Once again I pulled to the side of the road and was towed to the dealership. They then changed the oil, replaced a fouled spark plug, adjusted the fuel injector settings and replaced the climate control unit. Honda has been unable to explain to me why this would solve the problem long term.
Shift button popped out of shift handle causing car to not be able to shift into different gears. This occurred while the car was in motion in a parking lot.
Shifter knob broke and fell off gear shifter while in motion upon further investigation I found that Honda had issued a service bulletin 19-063 describing the same exact issue as had happened to our vehicle and it referenced NHTSA #10160912 but the service bulletin is VIN specific and Honda is stating that our vehicle is not covered for repair under this service bulletin. I am questioning them further but it is the same problem as described in the bulletin so maybe the recall/product update needs to be looked at further so that in the future drivers don't experience the shifter knob falling off the gear selector while in motion.
While driving down the hwy at 65 mph the button in the gear shift popped out. It is a piece of plastic and it broke inside the gear handle. I drove home but without this button inserted I am not able to shift to park, reverse, drive. I took it to the westhills Honda dealer for repair. I was told there was a recall on this same issue but not for this VIN. To me this is a very serious concern.
A D V E R T I S E M E N T S
- Iowa City, IA, USA