CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.
Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.
CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.
10.0
really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
17,030 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Smell of gas in the garage after leaving windows down. Then later noticed it again in the cabin 2-3 different times which my son was visiting at the time and smelled it in the garage again. He checked the oil and we could smell gas, I made an appointment with dealership on 1-8-19 was told there was no recall and mechanic couldn't smell gas on dip stick which I got the manager involved and he told me the problem is more so in the northern states were it's cold. He too said he couldn't smell gas but changed my oil ( which had already been changed recently)..was told nothing they could do unless oil light came on or started having engine problems or till a recall comes here. I haven't noticed the smell since warmer weather has come in. Love the car but scary when it comes to gas and the engine which "again" was assured wasn't a danger to me. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I went for an oil change and the place said that the oil smelled like fuel, was very thin. In consumer reports there was a blurb about the Honda Cr-vs with the 1.5 turbo engine experiencing the mixing of gas in the oil but mainly in the colder, northern states. So, when the oil change people said the oil smelled like gas, I then drove to a Honda dealer and they checked it out, but said they didn't see gas in the oil, but I just had the oil changed so of course there wasn't signs of it. So, before my next oil change I will take it to Honda so they can see it.
Very strong continuous smell of gasoline inside the car coming from the front engine area of the car when starting it and the smell circulates in the car while driving it. Also smell gas from the car for a long while, after parking it in my enclosed garage. This is a serious health, safety and evironmental issue. The smell makes me nauseous. Just bought this 2017 Honda CRV three months ago, took this vehicle back to dealer, he said thehonda factory doesn't have any fixes for this issue. Untrue per data found online which states this issue has been taken care of per a recall of these vehicles in Canada and for some states but not yet in all usa states, including my state. I hope this vehicle is recalled and the issue fixed very soon for our health and safety.
The level of the fluid on the oil dipstick will increase after an oil change. And upon removing it smells of gasoline. 2000 miles after an oil change the level on the dipstick will read 1/2' higher than normal. Which tells me gas is somehow entering the crankcase and diluting the oil.
- Maple Park, IL, USA
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I believe my vehicle is part of the Honda 1.5L oil-fuel problem first noticed back in late 2017. I did not think much about it until I talked with two other co-workers who also have 2017 Honda Cr-vs. First, my engine performance slowly drops after each oil change, then picks back up again once I have gotten an oil change. Second, this was my first winter with my CR-V and I noticed that it has a very hard time accelerating during the winter months even after letting the engine warm up for several minutes. Lastly, the instrument panel says that my oil level is at a certain %, for instance it says that I am at 20% right now, however, when I check the dipstick, I see oil well above the "full" line. I would like to know what I can do to remedy this problem. I live in the state of Virginia, and noticed that there is no fix for vehicles in my state.
Checked my oil level it was above the max level. The oil indicator says we have 10% oil life. And the oil smells like gasoline. Went to the dealer they said it's not a problem. They gave us a speech that it's normal to have gas that leaks to the oil and it will evaporate. Our other cars doesn't. it hasn't affected the car yet but just concern that something will happen while I'm driving.
It is the end of March 2019. The oil level in the 1.5T engine keeps going up. The dip stick has strong gasoline odor. Service bulletin 18-147 has been applied to the to the car in early January of 2019 and is not helping with the oil dilution. Why is service bulletin 18-147 not considered a recall since it is mandatory for those who received the notice" why is the NHTSA not investigating a vehicle that has 500-1000% more posted complaints than the average vehicle of the same class"
Engine was making a fluttery sound. Noticed fuel in oil, found cams were binding and timing chain was stretched and loose. They replaced cylinder head and timing chain. Learned online this is a known result of oil diluted by fuel, and there is a fix but only for cars registered in certain states, not my state. Complained to american Honda, case #09409822. Was told oil dilution is normal, car should not be driven short distances - claimed this is in warranty documents - and they will do nothing, and also cannot provide me with anything in writing. No presale mention of "requirement" to not drive under several miles. With my 1/2-mile commute, would never have purchased this vehicle. Based on this I am terrified that some time while driving in the future the timing chain will fail while I am driving, the engine will stop, and this could lead to serious injury or death -- either mine or yhat of strangers.
Oil dilution problem in the 1.5 turbo engine. I have checked oil and it is above top level line and smells of gasoline. When I took it to dealer they told me there was a recall but it didn't apply to cars bought and used in California
Gasoline in engine. I have discussed this issue with dealer but no response. I also wrote this entity but I have not received any knowledgement of this issue. I do regular oil change and the oil always smells like gas just before I take it I. to have oil changes regularly (3500 or 5000 miles). Plus I have yet in the 18 months I've owned the CR-V to get an oil chance notification. I want the issue with this/my CR-V be addressed and corrected! I would like to receive an reply that will help me with this issue!
Received a notice from Honda about a recall to update software and change A/C module to prevent mil from coming on. Went to dealer and had service completed and was told they had to change the engine oil per Honda due to possible contamination from the service action. But I would have to pay for the filter. Twelve dollars is not a huge amount, but there is no way the oil would be contaminated by this service action. Now there is a well known issue with Honda crvs concerning oil dilution. This service bulletin does not in any manner allude to this problem, but does seem to be aimed directly at it. The dealer service managers express no knowledge of any oil issues. I have tried to contact Honda regarding this and no reply. As a side note Honda is offering Canadian owners a free extended warranty due to this issue, and to us buyers won't even acknowledge the problem.
Gas in oil after recall. Had the recall that was supposed to fix the issue. A few weeks later and, now my oil is dark, overfilled and smells like gasoline. Check engine light is on and my car started leaking oil after the recall. Less than 15K miles
Oil level is overfilled and smells of gas when checked on a level surface, my concern is major engine problems etc. I became aware of the problem from an article I read in consumers report
I purchase a 2017 Honda CRV-ex with the 1.5 liter turbo engine. During the past 6 months I've been having the following problems with my vehicle ' the oil smell of gas, passenger compartment smell like gas, rising oil levels, stalling and loss of power. I understand that Honda motor company, ltd has recalled 350,000 Honda CRV's in china because of the same problem. The company is calling back those cars to resolve a problem caused by an unusual amount of un-combusted petrol collecting in the engine's lubricant oil pan. Honda dealerships in Canada with oil dilution problems have already started repairs of their 2017 & 2018 Honda Cr-vs after it was contacted by Canadian motor vehicle arbitration plan (camvap). I would like Honda to buy back my vehicle unless I received the same repairs as the Canadian Honda owners, which are the following: 1.) performed N60 campaign (oil dilution) 2.) replaced climate control unit 3.) replaced drain plug washer 4.) replaced oil 5.) updated pgm-fi and tcm software. 6.) warranty extensions on all engine components for up to six years from original date of purchase, with no mileage limit. Given that the problem is well documented, Honda has a responsibility to address the issue in an open and transparent manner. Honda had knowledge of the turbo engine defects that cause fuel to enter the engine and did absolutely nothing for an entire year. I seek a permanent fix to the problem, not just a flushing out of the vehicle's oil reservoir as the dealership has already performed to no effect. If Honda cannot remedy the problem, I seek a full refund of my vehicle.
The engine oil level on the dipstick was very high during a recent random oil check. There was a gasoline odor on the dipstick. I have informed the local dealer who sold the car (howdy Honda in austin, Texas), and had them perform an oil change. The dealer recommended to keep an eye on it. Also, I notified Honda usa by email. They sent an automated reply with a case number, but made no other attempt at contact.
A D V E R T I S E M E N T S
- Chino Valley, AZ, USA