2002 Honda Civic. Consumer writes in regards to vehicle inflator and air bag issue. Consumer states appreciation for assistance from customer service at dealership. The air bag light illuminated. The dealer replaced the air bag inflator and seat belt buckle. The air bag issue, was a recalled part.

- West Haven, CT, USA

The contact owns a 2002 Honda Civic. The contact received notification of NHTSA recall campaign id number: 11V260000 (air bags: Frontal: Driver side inflator module) in December 2011. The contact took the vehicle to the dealer and was told that the air bags were not in need of service and that the serial numbers were not included in the recall campaign. The contact did not receive any other information from the manufacturer in regard to the recall, but was informed that the vehicle was included when the vehicle was taken in for a routine oil change on May 31, 2011. The contact had not received any further notification stating that the vehicle had been added to the recall. The failure mileage was unavailable. Updated 07/06/12 the driver's side seat belt buckle was replaced. Updated 08/08/12

- Orlando, FL, USA

The contact owns a 2002 Honda Civic. While driving approximately 35 mph the "SRS" warning light illuminated on the instrument panel. The vehicle was taken to an authorized dealer for inspection. The technician stated the driver side seat belt buckle needed to be replaced. The repair part was ordered. The failure mileage was 63,900. The current mileage was 64,052. Updated 01/05/10. Updated 01/05/10.

- Stoneham , MA, USA

I drive a 2002 Honda Civic ex. Around 50,000 miles my SRS light came on. I first went to the dealer on 10/6/06 where they did a scan on my car and was told it was a unit failure and I would have to replace my SRS unit ($530.09). I was unable to afford the repair, so I had to take the risk and drive around (average 60 miles a day for commute) with no air bags to save my life in an accident. I was told to call the american Honda company to see if they would cover the cost. They told me airbags are not an important safety feature, they are more of a bonus. They said if it was my seat belt they would help me, but they do not feel air bags are important enough to fix. They also said they don't really save lives. Soon after my driver side seat belt was not clicking in place, and I again took my car to Honda on 2/16/07. They thought that might fix my SRS light also. But it remained on after they replaced my drivers side seat belt. Again, they did a scan and said I need to replace my SRS system. I am very frustrated at the lack of concern Honda has for their customers. They are not interested in saving lives....only saving money!!

- Mayfield Hts, OH, USA

Vehicle was involved in a crash when a pick up truck cut in front of consumer's vehicle. Upon impact, neither frontal or side air bags deployed, and both driver and the passenger seat belts failed to hold. Driver and passenger sustained injuries, and were transported by ambulance to a local hospital. Dealer was not notified.

- Phoenix, AZ, USA

Consumer states had a front impact collision at approx 15-20mph. The driver's seat belt came unbuckled.

- San Antonio, TX, USA