really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
9,848 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Honda Pilot accessories - interior problems

accessories - interior problem

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2011 Honda Pilot Owner Comments

problem #6

Sep 212014


  • 4,000 miles


The material inside on door cranking plus the arm rest crank a default in the material nothing has been did about it. Paid to much money for that to happen. I took it to the deal were I got it from they say the sun did but it on the front part of the truck know we're else.

- Memphis, TN, USA

problem #5

Oct 012014


  • 55,000 miles
After purchasing my 2011 Honda Pilot touring I quickly came to realize how uncomfortable the seats are. My boyfriend first noticed this on an hour trip and then that is when I put two and two together and realized that is what has been causing my hip, leg and back pain. I'm not sure what it is about the seats, but they are miserable. Our feet go numb, legs ache and hips practically kill us. After a weekend trip 5 hours away we are both dealing with pain. It is enough that I am considering selling the SUV. I love the Pilot other than the seats. I'm telling you, they are miserable. It's awful because I want to keep the vehicle. Would love if Honda would address this issue, but I've seen that this is a common problem with several models and they haven't done anything. With as much as we spend on a Honda, and as much as they make, you would think they would help us out. It's misery.

- Hodgenville, KY, USA

problem #4

Sep 022014

Pilot 6-cyl

  • miles
I am complaining of the horrible head restraints that push my head and neck forward. I have very good posture and am only comfortable seating up straight. I just purchased this car used to replace my beloved Jeep Grand Cherokee. I have owned two Cherokee but did not buy a new one because of, the reduced windows, poor visibility and horrible forward tilting head restraints, the Cherokee is like being in a coffin so I had to look at another manufacturer. Over all the Pilot is a good option with much bigger windows and visibility but the head restraints are also terrible. I can not rest my back on the back of the seat in a fairly upright position without my head pushed forward by the head restraint. I tried but ended up with a head ache every time I drove the car. What is the car industry thinking" do people sit in these cars/SUV's? I know many that say just recline your seat. What the hell help is that? I don't like to be reclined or am I comfortable reclined plus does that not defeat the point of a head restraint" a person should be able to sit in their car and have their seat support their body while also aligning the head restraint to support their head from injury on impact. The car manufacturers need to get their heads in the game and make the cars safe but comfortable without having to recline your seat as if you are in a lazyboy chair. This is infuriating.

- Wilbraham, MA, USA

problem #3

Dec 272011

Pilot 6-cyl

  • miles


Honda Pilot headrest is canted too far forward. A person wearing their hair in a bun, ponytail or clip cannot fit safely in the seat with the head rest in place. This is a dangerous defect because the most tempting solution is to raise the headrest to an unsafe height or to remove it completely.

- Averill Park , NY, USA

problem #2

Aug 212011

Pilot 6-cyl Diesel

  • 85 miles
Honda Pilot ex-L. driver side and front passenger seats are extremely uncomfortable after more than a 5 minute ride. Suspect this is due to faulty lumbar-support design, placement and extreme firmness. Unsafe and unhealthy. Pain is so intense that it remains after driver and passenger are no longer in the car/seat. Could pose long-term health problem.

- Lindenhurst, IL, USA

problem #1

Oct 132010

Pilot 6-cyl

  • 5 miles
Drivers seat height adjustment lowers on it's own while driving. This happens every time it is driven, creating a safety issue since driver sinks to lowest position while vehicle is in motion. Occurred while driving new car off the dealers lot. Dealer was unsure how to fix.

- Chaska, MN, USA

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