This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The auto -stop feature is now completely defective. Since I hit 30,000 miles I have had issues with it infrequently completely shutting off the engine. Now the mileage is higher, the vehicle shuts off every time I stop at light or stop sign. I have approximately 56,000 miles on the vehicle. It has been regularly serviced at the dealership. I feel this is a major safety issue since other vehicles expect me to be moving one the light etc., changes. There are no warning lights or other symptoms prior to the failure.
Numerous restart issues when car in in idle mode stopped at a traffic light or stop sign. Approximately 6 times, my car has been stopped, in idle mode, and shifted into "neutral" & stalling. I'm required to place car into "park", turn on power, shift to drive in order to accelerate. Messages regarding "collision mitigation system" and almost stalling also occurs when car is stopped in idle mode. My battery (of less than 3yrs) has been replaced as nothing else has been "diagnosed" by Honda. Although these issues have since occurred since replacing my battery.
My 2019 Pilot continues to randomly turn off. This happens at stop lights mostly, but did happen while driving as well. Latest was at a gas station where it would not restart. Had it to a mechanic and auto zone and both said that nothing is wrong with the car.
The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions, and the dealer replaced the starter, the injector, the transmission fluid, and the transmission plug. However, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
The owns a 2019 Honda Pilot. The contact stated that on multiple occasions while at a stop, he released the brake pedal, but the engine failed to re-engage. Additionally, the contact stated that the transmission inadvertently shifted into neutral while driving. The contact stated that he was able to restart the vehicle after multiple attempts. No warning lights were illuminated. The first time the vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.
- Jacksonville, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The car is equipped with a stop-start system that is supposed to shut off the engine when you stop (eg at a red light) and restart almost instantly when you lift the foot off the brake. The restart feature fails somewhat regularly, maybe about 5% of the time. It has happened for many years, and with increasing frequency as the car is getting older. Sometimes the restart has trouble, the car misfires a moment, but then the engine restarts, sometimes a bunch of unrelated warnings sound when this happens, the car reporting that the collision avoidance systems are now offline or similar. Sometimes the engine completely stalls and does not come back online at all; when this happens, getting it restarted generally means putting it in park, turning the car completely off, then starting it again, a process that takes 10-15 seconds. When this happens at an isolated stop sign it is annoying; it has also happened on a highway exit ramp with traffic going around our disabled vehicle. Various Honda dealers have inspected and maintained the vehicle, and none have detected anything wrong to explain this behavior. The problem is intermittent and thus hard to reproduce on demand.
Start/Stop (auto Idle stope system) function issue. I have several incidents where the start/stop malfunctions. The other day I was on a red light and when I pressed the gas pedal to start driving the vehicle hesitate to start and begun to move backward. This happened several time already.
Check engine light Code p219b -€œCheck emissions system-€ Fuel injectors needed to be replaced at only 32,000 miles. Vehicle was out of standard factory warranty by 6 months but under 36k. Honda did replace them under the service bulletin. Just wanted to report so they hopefully keep covering for others as this is an expensive repair.
"Check Engine" light comes on, followed by "Emissions System" problem, then "AWD" problem, and also "Transmission" light with a message to pull over and find a safe location. Have brought in for the "Emissions Systems" problem and AWD multiple times, but problem re-appears within a day. Uploading one invoice of many.
While driving, a light came on for Emissions Systems Failure. The vehicle seemed to not accelerate properly like it was pulling. I feared for the safety of my children. This is our only vehicle. My husband took it to the Honda Dealership. He got told that there is an issue with the fuel injector and timing belt. After research, we discovered both these issues have been added to a Honda recall list for our year and model vehicle. When my husband asked the Honda Service team about it, they said yes, but our VIN isn't covered. We are having the exact same issues as the recall.
Auto start feature not starting engine once brake pedal is released after engine is turned off at traffic stops due to this feature. It takes 6 to 7 tries when this happens to get the engine started while all this time putting the occupants of the car in anxiety and putting our lives at risk to push the car to the side. This has happened repeatedly in the last few days. It has happened few times couple of years ago and I wasn't aware it was due to this feature unless it started happening last week.
In the past I have reported an issue with the auto stop to Price Honda. They sent me away saying nothing was wrong. Last night my car died while coming to a stop. No warning. No engine check lights. The emergency flashers wouldn't work nor doors or windows and I was stuck in the middle of the road with my children without Hazzard lights. No way to put car into neutral unless you have a special tool which even the Honda dealership couldn't help me with. This was not disclosed when we bought the car and was stuck in high traffic for over 2 hours until a mechanic came and finally got my car to start and move to side by switching the battery along with other stuff. He stated the battery should not have died in Drive and something is wrong. I see this is a known issue when looking at your website. I do not feel safe driving this Honda pilot. It can shut down at any time without warning and leave us stranded. Not being able to move into neutral in its self is safety Hazzard especially with no hazard lights. Price Honda [XXX] was very rude and brushed me off telling me no one is going to call me back over this. However their manager [XXX] called me shortly after and even acknowledged the known issue and said could take years to recall. This is not ok and why wasn't any of this disclosed. We should know that we need a tool (and know how to do it since in the engine) to save us if our car breaks down so we can at least get to side of road! I see This issue is being investigated by you, not sure why it was not disclosed especially when I already reported to Honda. My kids and I could have died yesterday. Single lane road no shoulders no flashers and cars flying past us. Not ok especially for this type of car that I bought brand new! I need assistance with this please before someone does get hurt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
On multiple occasions the auto start/stop has failed when releasing brake pedal vehicle will completely shut off and takes multiple attempts to turn back on. This is a hazard due to the fact that it has occured on busy streets and state highways. At this time vehicle has not been inspected by dealer we do plan on taking it in asap.
Vehicle is equipped with auto engine shutoff when vehicle stops. It started failing and has caused the car to stall at red light. Purchased vehicle 4 months ago
The contact owns a 2019 Honda Pilot. The contact stated that while at a red traffic light, the vehicle lost automotive power on several occasions. The vehicle was able to restart. The contact stated that while she was driving uphill and was stopped at a light waiting to make a left, the instrument panel displayed various unknown warning lights illuminated and the vehicle stalled. The contact stated that the vehicle was able to restart after attempting to restart for 5 minutes. The vehicle was taken to a local dealer and the contact was informed that the diagnosis was that her battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that as she was driving uphill and waiting at a red light the gear shifted independently into neutral(N) without warning lights that illuminated and the vehicle then lost motive power. The contact stated that after attempting to restart the vehicle various times for 20 minutes the vehicle was able to restart. The vehicle was taken back to the dealer who informed that the starter needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and the contact had a case opened. The approximate failure mileage was 40,227.
When stopped at an intersection, the auto engine idle stop activated in my vehicle. When I let off the brake pedal, the engine of the vehicle did not start back up. Alerts on my dash came up instructing me to place the vehicle in park and restart the vehicle. It took two attempts to get the vehicle restarted. The battery light turned on when trying to restart the vehicle. There was traffic behind me and I had to turn on my hazards to alert them of me having troubles.
The auto stop start function is malfunctioning. When I start to go after being stopped at a red light, the engine often does not restart back up. The car shuts down and I need to put it in park and restart the car. This just started happening about a month ago and it is happening more frequently now.
The problem, I believe, it with the auto start/stop feature of the car. At least 10 times (starting in mid 2021), while stopped at a traffic stop, the auto stop feature enables causing the engine to stop when the brake pedal is pressed down. Upon taking my foot off the brake pedal, the car stalls and does not start up right away. This always seems to happen at a busy intersection, and I have to put on my hazards until I can get the car to start up again which takes up to 2 minutes. This happens in both hot and cold weather. The danger here is that I can be hit by another car expecting me to move and also causes me to block traffic in dangerously busy areas. The problem cannot be reproduced at the dealership as per the dealership. There are never any symptoms prior to the car auto start/stop feature failing. This is a safety issue that can literally cause serious injury
With the auto engine idle stop enabled, stopped at a traffic light and engine shutoff. When releasing the brake engine did not start and dashboard display said to put car in park and press start button. Followed directions and car did not restart until completing the park/start button sequence three times.
Fuel-saving stop-start system fails to restart. Car goes into neutral and has to be turned off and back on to restart. This happens when stopped at a traffic light. Low battery light ignites, seems engine doesn-€™t have enough power to restart when gas is pressed.
A D V E R T I S E M E N T S
- Tappan, NY, USA