This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has stalled twice since purchased a little over year ago. When stopped at a stop light the auto start/stop function failed to re-engage. I had to put the car back in park and restart the vehicle both times before I could drive forward. There were no warning lights either time this has happened.
Honda Pilot 2019 idle stop system is defective. The engine's failure to automatically restart after shutting down poses significant safety risk. When at a red traffic light, the engine will turn off to save fuel. At this point, the car is supposed to restart when you release the brake. Instead, the idle-stop system periodically fails. It will take the car out of drive and place it in neutral. At this point, the driver has to put the car in park then restart the car. This process can take 30 or so seconds, at best, creating a very unsafe road condition as traffic is flowing. This prolonged restart process poses a significant safety risk to both the occupants of the vehicle and other road users.
The catalytic converter needed to be replaced due to faulty fuel injectors causing damage. This caused major surging in my vehicle, making it difficult to accelerate in a normal way and caused shaking in my vehicle.
On Feb 17th I was on a 4.5 hour trip. I wasn-??t experiencing any issues with my vehicle until the last 20 min of the trip. I exited the highway to refill with gas before the final leg home. I pulled into the gas station, shut off my pilot, and refueled. Upon restarting my vehicle the vehicle wouldn-??t start. After several failed attempts I needed to jump start the vehicle to get it started. Once it started I didn-??t have another issue. I took my vehicle in for testing and found no issues with the battery or starter. This was the second occurrence so I purchased a portable battery charger for when this happens again.
- Rockford, IL, USA
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Hello, I have owned my 2019 Pilot for almost 6 years. From day one, I have had ongoing issues including over 12 situations in which my vehicle would not restart at stoplights, 4-way stops or other areas (my driveway, gas station etc.). I have had the vehicle jump started multiple times by my extended warranty company, my husband and neighbor and towed to the dealer. My most recent stall when not even let me turn on my hazards as my vehicle completely died at the stoplight. I have called 911 multiple times to protect me from being rear-ended. I fear for my life driving the vehicle. My kids refuse to also drive the vehicle. Honda does not have any answers for the fix. There are over 1,000 complaints from vehicle owners. Let's do something before someone is rear-ended and killed! Look at my service history! My car is a lemon, and has lost value. I deserve peace of mind driving this vehicle and compensation for this never ending nightmare.
My 2019 Honda Pilot start/stop feature shut down my car in a busy intersection and would not start up again. Dashboard warning lights flickered and no response to trying to start the vehicle. Towed to dealer at my expense and had to replace battery on 04/04/2023 for 2019 car.
The Pilot has exhibited unusual behavior that seems tied to the autostop functionality when at a stop light. Three times now I will let my foot off the brake and the car completely shuts down. When I try to restart the vehicle, the accessory power turns on but the vehicle will not start. It will start to turn over, but the turn over terminates abruptly and the car completely shuts off. The behavior seems similar to what is in the NHTSA Action Number PE22005
2 weeks ago, my car stalled as I was driving down the highway and attempting to pass another vehicle. I was going around 45 mph, the engine stalled, the speed dropped down to about 33 and would not let me accelerate. There was not a warning light. Fortunately, there was not a car to my left so I was able to pull over. I turned the car off and it restarted. I took it to the shop a few days later and sat there for 5 hours while they ran diagnostics. They could not get the car to replicate nor did a code come on so they asked me if I could leave it. I left it for a few days and they still could not get the diagnostic code to come on nor could they get it to replicate. They did not have a rental or I would have left it longer. I will continue to call them to see if they have a rental so I can leave it longer.
At random times, but seemingly becoming a more frequent occurence, when the stop/start system engages & shuts the vehicle down at idle (at a stop light for example), the vehicle will not restart for a period of time afterwards. This has also happened on the highway multiple times in traffic in which the vehicle will not start for a short period of time. This is a big safety issue and I was almost rear-ended a couple of times in those highway cases. When the problem happens, the lighting on the meter (indicator lights) will randomly flash & the clicking sound from the blinker will continuously go on/off during the timeframe of when the vehicle will not restart. I've raised this concern to Honda multiple times with no support coming back from them since they can't re-create the issue.
I am experiencing two ongoing issues with my vehicle that have not been resolved despite recent recall repairs (fuel pump and hood striker). 1. Acceleration Stutter Issue When accelerating, the car shakes/stutters before finally picking up speed. I initially thought the fuel pump recall repair would fix this, but the problem persists. This affects vehicle performance and safety, especially when merging into traffic or crossing intersections. 2. Electrical / Computer System Malfunctions All Advanced Driver Assistance Systems (ADAS) malfunction and display error messages onscreen, preventing these systems from functioning. Since both issues persist and could pose safety risks, I am reporting this as a potential defect for further investigation. Since these issues are not detailed for my vehicle, but do seem to be occurring I other models, I don't think it's right for me to have to payout of pocket to fix it when other models with the same issue get covered.
I was coming to a stop at a red light and the car shut off. It flashed a transmission issue and emissions issue on the dash. I tried to restart and it would start but not move or let me shift into gear leaving me stranded in the middle of a busy road. It took for an officer to remove my battery cable and then reconnect for me to be able to move the vehicle out of the road and into a parking lot. I had the car towed to the nearest Honda dealership where they saw the messages on the dash. While they test drove it all errors went away and they can-??t locate an issue.
Since we purchased the vehicle back in 2019, the truck would stall and want to shut off during driving on and off. We received the recall information back in August and were told to call and make an appointment to service the recall. Back in August they said they didn't have enough parts in stock to service the recall and they would call me when more parts became available. Now we are in December and the truck is getting worse and we have not received any information regarding service to it. We have two young children in the car with us daily and are afraid that something might go wrong with the car.
I was driving on the interstate when the entire dashboard of my 2019 Honda Pilot Elite with 76,014 miles on it lit up with every light / warning possible. The vehicle began to sputter and stall. I was forced to pull off to the shoulder of a busy highway. I was able to slow sputter to the next exit while traveling on the shoulder to get myself off the busy highway. After getting 3 diagnostic testings completed-?? it was determined that the problem was within the engine. Specifically the cam shaft and cam shaft sensor. The sensor was scratched / scrapped due to -??play-?? in the cam shaft. It was explained to me that this has been a common occurrence with Honda Pilots, particularly 2019. It cost a total of $3,657.94 for the repairs with labor included. They provided me with the parts that were replaced because they felt that eventually a recall would be announced due to the problem being so wide spread.
we have been dealing with the engine going into limp mode for over two years. it has been to two different dealers with about $10,000 spent to replace parts that were on recalls but supposedly this vin# was not part of the recalls even though its the same issue with the same parts being replaced! who do i hold responsible when my wife and kids are killed on the freeway when it goes into limp mode next time" NHTSB or Honda? Who is reimbursing me for parts like fuel injectors that were recalled on all honda pilot elites except for ours? I know about the engine recall but have not heard from honda or the NHTSB" Limp mode is very scary at freeway speeds between sacramento and stockton on [XXX] !!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car frequent loses power when I am going over 30/35 miles an hour. Frequent intermintent power loss. Severy stuttering. Ive lost full power on the freeway before with my child. Check engine light is on. My gas is going faster then normal. Im having all the problems related to the recall. Ive gotten several notices about I can now go in and get it fixed & they tell my they dont have the partd / havent had the parts / dont know when they will have the parts, to reach out to NHTSA for a rental/loaner / recal # 23V-858
Said 2019 Honda Pilot, maintained per Honda recommended maintenance schedule, experienced engine knock and internal damage at 100k miles. Investigation by Honda Certified Maintenance (dealership) identified a misfire diagnostic code for cylinder #2, and observed visible metallic debris in the engine oil indicative of bearing failure. Honda Certified Maintenance suggested internal engine damage and recommended engine/motor replacement. This is premature failure of 2019 Honda Pilot engine, presumably "not included" in the "affected VIN" population of Honda Service Bulletin #24-001.
Connecting rod bearing failure. Engine was making knocking noise noticeable under 2000 RPM. Engine could experience sudden loss of power if engine failed. Dealer inspected engine internals and found a spun connecting rod bearing, requiring engine short block to be replaced. Vehicle falls in the production date range stated on recall 573 for this exact issue, however Honda Corporate stated VIN doesn't match affected units.
A D V E R T I S E M E N T S
- Plainfield, IL, USA