This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed and accelerating, the engine made clicking sounds. The vehicle was taken to an independent mechanic, who replaced the timing belt, but the failure persisted. The vehicle was then taken to the dealer, who determined that the rod bearings had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 38,000.
The Auto Idle Stop feature on my 2019 Honda Pilot is a critical safety defect. The engine repeatedly fails to restart automatically after the Idle Stop engages at a complete stop, resulting in the vehicle stalling in traffic. This is a major crash risk, not a minor inconvenience. I have experienced this dangerous failure multiple times while waiting to make a left turn in busy intersections. When I release the brake to proceed, the engine remains stalled, leaving my vehicle immobilized directly in the path of oncoming traffic and creating a high risk of a side-impact or rear-end collision. On one occasion, the engine stalled as I was attempting to clear a red light, leaving the Pilot stationary and exposed. I manually disable this feature every time I drive because of the known failure risk, and the stall only occurs when I occasionally forget this essential step. Replacing the battery, as recommended by the dealership, did not resolve the high rate of failure. Honda's existing fixes are inadequate, and this defect puts vehicle occupants and other drivers at serious risk of injury or death.
All of the safety features are failing starting about August 2025. Warning lights are lit for collision mitigation, cruise control, high beam, lane departure, braking, EVERYTHING!!! We replaced the battery but that is not the problem. The transmission was always a problem. The braking assist never worked from day 1. The vehicle is completely defective.
In 2022, in traffic on I35 in Temple, TX, i was in "Drive" and my car went automatically to Neutral and I could not get it out of neutral or turn my car on and off. My two children were in the car and had cars moved, I would have been clobbered. I finally got my car to turn off after several tries, but it would not turn on. I waited a a minute and tried to turn it on again and after several attempts, it turned back on and traffic began to move so I did not have to stop and brake again. This same issue happened at a stop light a month ago and I could not move my car. I did not hit anything in my car, i did not shift it to neutral, it automatically did this on it's own. I finally turned the car off and after many attempts was able to get it back on, put it in drive, and move the car out of the intersection. The automatic engine shut off also comes on and off in my car without me touching anything. it works sometimes and it doesn't. This issue is a total safety concern and should it happen again, i may not be so lucky with other vehicles. Please help with this recall on my VIN.
- Austin, TX, USA
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The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the Emissions system warning light was illuminated for forty-five minutes prior to the vehicle stalling. The vehicle was driven a short distance before it stalled again. The contact noticed an abnormal sound. The vehicle was driven to the shoulder of the road and turned off. The vehicle was towed to an independent mechanic, where it was unofficially diagnosed with internal engine failure. The contact was advised to tow the vehicle to the dealer for assistance. The vehicle was towed to the dealer and was unofficially diagnosed with internal engine failure. The contact was advised that the engine needed to be dismantled for a complete diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case would not be escalated until the complete diagnostic test was performed. The failure mileage was approximately 114,300.
2019 Pilot 3.5 liter V6 ~82000 miles has developed a nasty rod knock, failure is imminent. I am aware of the current probe that includes this year/make/model.
Transmission failure. Began with noticeable reduction in acceleration, then issues getting into reverse. Warning lights then went on - transmission system problem, blind spot info system problem, emission system problem. On 6/19/25 we had the fuel pump motor recall addressed. The transmission failure was on 7/18/25.
As the vehicle is stopped in traffic and is about the proceed, the vehicle automatically shifts into park and the emission warning light comes on. The vehicle is unable to be put back into drive unless the vehicle is turned off and then restarted creating a dangerous condition while you are stuck in middle of the roadway.
The Fuel Pump was issued a recall that i had replaced, but due to it not operating properly it caused my high pressure fuel pump in the engine to malfunction as well. This has been conveniently left out of the recall for fuel pump and the dealership wouldn't agree to look into it further.
This has been an on-going problem since the beginning of the year. For at least the past 7000 miles of driving, my 2019 Honda Pilot has been juttering (Honda Mechanic's Term-not mine). Pursuant to a Honda Technical Service Bulletin on this issue, I paid $1967.06 to change the fuel injectors and spark plugs in the vehicle. This did NOT resolve the problem. Anthony Hart, Customer Complaint Manager from Honda Headquarters in Torrance, CA, told me I had to take the vehicle to the local Honda Service Department and pay the $106.99 it charged for an analysis and recommendation for the repair. I did that. The mechanic acknowledged the problem and suggested to flush the transmission fluid and to perform a throttle body service with re-learn at a cost of $901.08. This appeared to be more of an "upcharge for service" rather than a resolution for the repair. Also, I was dealing with Anthony who insisted upon the evaluation in order for him to authorize some compensation for such. Therefore, I declined the service pending Anthony's response. Each time I get to speak with Mr. Hart, it is almost as if I am a first time contact. I have to reiterate that I am now into the repairs to this vehicle in the amount of $2074.05 with an additional suggested item of $901.08. The costs would therefore total $2975.13 WITH NO GUARANTEE THAT THE ISSUE WILL BE RESOLVED! It is unconscionable that Honda recognizes the issue being so common in my car that it has issued a Technical Service Bulletin; however, the suggested repair DOES NOT WORK. Honda has not issued a recall on this issue; nor has it apparently been willing to reimburse me for the repairs thus far. We are afraid to take the vehicle on long trips for fear of being stranded somewhere.
My 2019 Hoda Pilot Touring often suddenly changed to N (Neutral), not moving when I release the brake pedal on the freeway when traffic is slow (stop and go) or when at the stop at the intersession. I had to hit (shift) to D (Drive) or sometimes it was getting worse, I had to hit Restart button to resume driving. Many times, it was a nervous moment when the cars from behind were too close and unexpecting my car was stop. It's hard to convince the car dealer it is a real problem when I brought the car for other recall problems. They only worked on the other recalls and verbally advised just to see if the fixes on the recall would fix the problem I experienced since there is no recall related the problem I described.
I have had multiple situations where the auto idle has engaged and the vehicle has died. Most of the time the car restarts by holding down the ignition button, but twice it's required a jump. I have taken this into honda multiple times and they've told me they can't recreate the problem, but it consistently happens to me. The most recent time was at a high speed intersection and almost resulted in a serious collision. The below question asked how many miles on my vehicle. We first noticed this at about 25000 miles, but most recently occurred today at 80000 miles.
Had veh fixed for fuel injection issues in 2023 paid 1500 repair complained to handa America and they paid it.. car was still under warranty.. Recall fuel injection in Feb 2025 after honda buena park fixed it had same hesitation issues between 30 50 mph after just 2 weeks after repair. Took it back had to pay 250 for dialysis no answer.. wanted 3000 to attempt to fix it but no guarantees.. Took car to local auto parts store hooked car to analysis problem and it says ECM is issue. Now why is a local auto parts store able to find problem for free but honda wants 3000 to guess. Honda america was no help. This is now the 3rd issues with fuel system only have 77000 miles on this car.
car stalled and turned off in the middle of the intersection when trying to accelerate from a complete stop at a red light. the traffic behind me almost ran into the back of my car due to the sudden stop and it taking multiple tries to get the car to restart. this has happened multiple times starting only a few months after buying the car brand new in 2018. It is very dangerous. every time I take it or have it towed to the to the dealership they say nothing is wrong with it but it is not normal for a car to have this issue
vehicle needs a new engine has spun a bearing internally and sent metal throughout the motor has to be replaced This is a vehicle with 75,000 miles and loan just payed off. My son was driving car earlier and reported it lurching in the highway
Sometimes when I stop in traffic, the idle-stop feature doesn't turn the engine back on. Engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened multiple times. I try to remember to disable the idle-stop feature but don't always remember to.
A D V E R T I S E M E N T S
- Auburn , GA, USA