Technical Service Bulletins (TSBs) for the 2010 E350 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". Read More »
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa). Read More »
XENTRY: RATTLING/THUMPING NOISES FROM THE AREA OF THE STEERING ON ROUGH ROADS OR WHEN DRIVING OVER ROAD UNDULATIONS. NO MODEL YEARS GIVEN. ALSO INCLUDED MODELS 168 AND 172. *JS Read More »
XENTRY: STEERING LEAKY AT INTERNAL OIL LINES. CONNECTOR OF INTERNAL OIL LINE OR SEALING WASHERS/O-RINGS DAMAGED. NOT NECESSARY TO REPLACE THE ENTIRE STEERING SYSTEM. REMOVE STEERING; REPLACE BOTH INTERNAL OIL LINES; INSTALL STEERING. Read More »
DAIMLER/XENTRY: LEAKAGE AT PRESSURE HOSE CONNECTION (POWER STEERING HIGH PRESSURE LINE) TO POWER STEERING PUMP. MODEL 204, 207 AND 212. NO MODEL YEARS LISTED. *PE Read More »
MERCEDES BENZ (XENTRY): VEHICLE DROPS AT REAR AXLE, DISPLAY MESSAGE-AIRMATIC-SERVICE REQUIRED. THE VEHICLE DROPS AT THE REAR AXLE AFTER STANDING FOR A LONG TIME. Read More »
XENTRY (MERCEDES); AIR SUSPENSION. VEHICLE SYMBOL WITH ARROW POINTING UPWARDS IN DISPLAY AND STOP CAR TOO LOW OR MALFUNCTION AS WARNING MESSAGE. FAULT CODE C155664 OR/AND C156A00 OR/AND C156C00 OR/AND C156D00 AND/OR C157200 STORED. Read More »
MERCEDES: FOLLOWING FAULT CODES ARE ENTERED IN THE CONTROL UNIT AND DISPLAYED-FC5320 DRAIN VALVE:OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODELS SERIES 211, 219; FC5260 DRAIN VALVE OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODEL ... Read More »
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES: FOLLOWING FAULT CODES ARE ENTERED IN THE CONTROL UNIT AND DISPLAYED-FC5320 DRAIN VALVE:OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODELS SERIES 211, 219; FC5260 DRAIN VALVE OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODEL ... Read More »
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. Read More »
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor" Read More »
XENTRY: M271.8 EVO ENGINE HAS POOR ACCELERATOR RESPONSE- LACK OF POWER UNDER FULL LOAD AND HIGH RPM. ENGINE DIAGNOSIS WARNING LAMP (CEL) LIGHTS UP, VEHICLE IS IN LIMP-HOME MODE (MAY OR MAY NOT BE INTERMITTENT). Read More »
Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification. Read More »
MERCEDES-BENZ: THE VEHICLE JOLTS DURING START-OFFS, STEADY DRIVING, OR ACCELERATION. THE CONTROL VALVE TEMPORARY JAMS. *RM UPDATED 12/28/11. *PE Read More »
MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM Read More »
XENTRY (MERCEDES): ENGINE WARNING LAMP IS CURRENTLY ON OR WAS ON AND A DELAY FAULT OF THE CAMSHAFT ADJUST TO CURRENT OR STORED IN THE ENGINE CONTROL UNIT. MODELS 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, AND 403. Read More »
XENTRY (MERCEDES): POOR START OFF PERFORMANCE (REVVING) OR OCCASIONAL UNCOMFORTABLE JOLTS WHEN DRIVING AWAY. HARSH SHIFT OPERATION (COAST DOWN SHIFTING). NO MODEL YEARS LISTED. *PE UPDATED 7/8/11. *PE UPDATED 12/28/11. Read More »
MERCEDES (XENTRY): ENGINE MAKES NOISE, TICKING/CRACKLING AT IDLE SPEEDS UP TO APPROX. 1500 RPM. RUN IN EFFECT OF 1ST CRANKSHAFT MAIN BEARING. MODELS 211, 219, 164, 251, 203, 204, 209, 221, 461 AND 463. NO MODEL YEARS LISTED. Read More »
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
MERCEDES BENZ: REPLACE EMISSION CONTROL LABEL. AN INCORRECT UNDERHOOD VEHICLE EMISSION CONTROL INFORMATION LABEL MAY HAVE BEEN INSTALLED. DEALERS WILL REPLACE THE VEHICLE EMISSION CONTROL INFORMATION LABEL PRIOR TO RETAIL DELIVERY. Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for ... Read More »
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit. Read More »
Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message ... Read More »
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Read More »
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa) Read More »
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. Read More »
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, ... Read More »
MERCEDES-BENZ: THE VEHICLE JERKS OR HAS HARD SKIPPING SHIFTS. THERE ARE MANY POSSIBLE FAULT CODES. THE TORQUE CONVERTER LOCKUP CLUTCH HAS A CLOGGED FILTER. *RM Read More »
XENTRY (MERCEDES): COMBINATION OF FAULT CODES P060C00 AND/OR P060600, CAUSING VARIOUS TRANSMISSION SYMPTOMS DUE TO CENTRAL PROCESSING UNIT, SOFTWARE INDUCED INTERNAL CONTROL UNIT FAULT IS DETECTED. MODEL 212.098, 212.298, 212. 095, 212. Read More »
MERCEDES-BENZ: THE VEHICLE JOLTS DURING START-OFFS, STEADY DRIVING, OR ACCELERATION. THE CONTROL VALVE TEMPORARY JAMS. *RM UPDATED 12/28/11. *PE Read More »
MERCEDES-BENZ: THE VEHICLE JERKS OR HAS HARD SKIPPING SHIFTS. THERE ARE MANY POSSIBLE FAULT CODES. THE TORQUE CONVERTER LOCKUP CLUTCH HAS A CLOGGED FILTER. *RM Read More »
MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
XENTRY (MERCEDES): POOR START OFF PERFORMANCE (REVVING) OR OCCASIONAL UNCOMFORTABLE JOLTS WHEN DRIVING AWAY. HARSH SHIFT OPERATION (COAST DOWN SHIFTING). NO MODEL YEARS LISTED. *PE UPDATED 7/8/11. *PE UPDATED 12/28/11. Read More »
MERCEDES-BENZ: THE VEHICLE JERKS OR HAS HARD SKIPPING SHIFTS. THERE ARE MANY POSSIBLE FAULT CODES. THE TORQUE CONVERTER LOCKUP CLUTCH HAS A CLOGGED FILTER. *RM Read More »
MERCEDES: CRACKING/CREAKING NOISES FROM FRONT AXLE WHEN VEHICLE IS SUBJECT TO TORSION OR WHEN STEERING WHEEL IS TURNED. THIS IS MAINLY HEARD WHEN THE VEHICLE IS STATIONARY OR WHEN THE VEHICLE IS MOVING SLOWLY. Read More »
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »
Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system) Read More »
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Read More »
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit. Read More »
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h. Read More »
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. Read More »
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30). Read More »
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS ... Read More »
XENTRY (MERCEDES): ENGINE WARNING LAMP IS CURRENTLY ON OR WAS ON AND A DELAY FAULT OF THE CAMSHAFT ADJUST TO CURRENT OR STORED IN THE ENGINE CONTROL UNIT. MODELS 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, AND 403. Read More »
MERCEDES BENZ: UPDATE FRONT SAM PARAMETERS. IT HAS BEEN DETERMINED THAT THE SPECIFIED VALUES OF THE BACKUP BATTERY IN THE FRONT SAM MAY BE SET TOO LOW. THIS MAY LEAD TO FAULT MESSAGES IN THE INSTRUMENT CLUSTER. Read More »
MERCEDES BENZ: UPDATE FRONT SAM PARAMETERS. THE MANUFACTURER HAS DETERMINED THAT THE SPECIFIED VALUES OF THE BACKUP BATTERY IN THE FRONT SAM MAY BE SET TOO LOW. THIS MAY LEAD TO FAULT MESSAGES IN THE INSTRUMENT CLUSTER. MODEL 212. Read More »
MERCEDES BENZ (XENTRY): WIRING HARNESS IS DAMAGED IN AREA OF ROOF FRAME. VEHICLE CAN NOT BE STARTED BECAUSE THE CHASSIS CAN BUS AND/OR INTERIOR CAN FAULT CODES STORED IN QUICK TEST. *PE Read More »
MERCEDES BENZ: INSTRUMENT CLUSTER-ANALOG POINTERS NONFUNCTIONAL AFTER VEHICLE IS STARTED. ALL ANALOG POINTERS IN THE INSTRUMENT CLUSTER (A1) MAY NOT BE FUNCTIONAL FOR APPROX. ONE TO TWO MINUTES AFTER THE ENGINE IS STARTED. Read More »
MERCEDES: INFORMATION IS BEING PROVIDE CONCERNING CERTAIN VEHICLES THAT ARE AFFECTED BY THE CENTRAL GATEWAY SOFTWARE, WHICH DO NOT MEET CURRENT SPECIFICATIONS AND WOULD NEED UPDATING. *PE Read More »
MERCEDES BENZ: SOFTWARE CALIBRATION NUMBER (SCN) CODE-FRONT SAM. THE MANUFACTURER HAS DETERMINED THAT IN ORDER TO PROPERLY RE-CALIBRATE THE DAYTIME RUNNING LAMP OPERATION, A SOFTWARE CALIBRATION NUMBER (SCN) UPDATE MUST BE INSTALLED IN ... Read More »
MERCEDES BENZ: SOFTWARE CALIBRATION NUMBER (SCN) CODE-FRONT SAM. THE MANUFACTURER HAS DETERMINED THAT IN ORDER TO PROPERLY RE-CALIBRATE THE DAYTIME RUNNING LAMP OPERATION, A SOFTWARE CALIBRATION NUMBER (SCN) UPDATE MUST BE INSTALLED IN ... Read More »
XENTRY (MERCEDES BENZ): REPLACING EXTERIOR LIGHT BULBS. EXTERIOR LIGHTS. LI DID NOT MATCH DTB FROM WHICH IT WAS CREATED. (MAIN REMEDY FOR REPAIR WAS MISSING.) *PE Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
XENTRY: MERCEDES BENZ: HIGH BEAM ASSIST TEMPORARILY NONFUNCTIONAL. REPLACE MFK AND CALIBRATE WITH THE AID OF THE 'CALIBRATION TARGET FOR NIGHT VIEW ASSIST' SPECIAL TOOL. ALSO INCLUDED GLK350 AND S550 MODEL YEAR 2011. Read More »
MERCEDES: PART CHANGE TO BANJO BOLT FOR HEADLAMP MOUNT. THE LATCH FOR THE BANJO BOLT FOR THE HEADLAMP MOUNT IS NO LONGER NEEDED; THEREFORE, THE NEW PART IS NOW SCREWED ONTO THE LAMP FRAME USING A THERMOPLASTIC NUT ... Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators Read More »
MERCEDES: AIRBAG DURABILITY AND RELIABILITY. AIR BAG SRS CONTROL MODULE (N2/2) DOES NOT HAVE A SET SHELF LIFE AND WILL NORMALLY BE RELIABLE FOR THE LIFE OF A VEHICLE. Read More »
MERCEDES BENZ: FRONT OR REAR SEAT BELT DOES NOT ROLL UP CORRECTLY. DIRT DEPOSITS ON THE SEAT BELT GUIDE DUE TO SOILED SEAT BELT. ALSO INCLUDED MODELS 169, F CELL, 246, AND 231. NO MODEL YEARS GIVEN. Read More »
MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS Read More »
MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS Read More »
MERCEDES: SEAT BELTS, EMERGENCY TENSIONING RETRACTORS. MODEL SERIES 204 (WITH CODES 299 AND 800), 207, 212. SEAT BELT CAN ONLY BE PULLED OUT WITH GREAT EFFORT. Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ... Read More »
MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. Read More »
MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. Read More »
MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. Read More »
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Read More »
1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame Read More »
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew ... Read More »
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console. Read More »
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the ... Read More »
MERCEDES BENZ: IT HAS BEEN DETERMINED BY THE MANUFACTURER THAT AN INCORRECT FRONT FLOOR JACK PAD MAY HAVE BEEN INSTALLED. DEALERS WILL REPLACE THE FRONT FLOOR JACK PAD. *PE Read More »
MERCEDES BENZ: REPLACE EMISSION CONTROL LABEL. AN INCORRECT UNDERHOOD VEHICLE EMISSION CONTROL INFORMATION LABEL MAY HAVE BEEN INSTALLED. DEALERS WILL REPLACE THE VEHICLE EMISSION CONTROL INFORMATION LABEL PRIOR TO RETAIL DELIVERY. Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
MERCEDES: REPLACING THE EMERGENCY TENSIONING RETRACTOR. WHEN REPLACING THE LEFT FRONT REVERSIBLE EMERGENCY TENSIONING RETRACTOR (A76) OR THE RIGHT FRONT REVERSIBLE EMERGENCY TENSIONING RETRACTOR (A76/1), RETURN THE DAMAGED PART TO THE ... Read More »
