Technical Service Bulletins (TSBs) for the 2020 GLS580 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
A knocking noise can be heard from the area of the steering gear or steering column tube, and a "cracking" sensation can also be felt at the steering wheel. Read More »
The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises. Read More »
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »
1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Read More »
Cause Communication fault between electrohydraulic suspension component parts through out-of-date software (application software and bootloader software). Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles, the electrohydraulic suspension may not meet current specifications. Read More »
Complaint AIRMATIC fault message in instrument cluster. Cause An internal control unit fault led to the specified fault codes. Remedy Replacement of CAIRS unit 51/8 does not remedy the problem. Perform AIRMATIC software update on R24. Read More »
1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2020 GLS-Class vehicles (X167 platform), the stop plate on the front axle suspension struts may not have been installed ... Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the engine thermostat (including ... Read More »
Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle"" or similar is shown in red on vehicles with low mileage. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2020-2021 CLA-Class (118 platform), GLE/GLS-Class (167 platform) vehicles, the Vehicle Emission Control ... Read More »
The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »
After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Read More »
Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 ... Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, ... Read More »
Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates with code 882 may be affected. Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the engine thermostat (including ... Read More »
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2020-2022 A-Class, C-Class, CLAClass, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, ... Read More »
Complaint a?? Seats cannot be adjusted a?? Seats cannot be folded a?? Seats in the 2nd seat row cannot be locked or unlocked a?? Normalization cannot be performed in its entirety using XENTRY Cause Under analysis Remedy *Make sure ... Read More »
Complaint Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start (RES) command from the Mercedes me app. Read More »
Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates with code 882 may be affected. Read More »
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »
Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle"" or similar is shown in red on vehicles with low mileage. Read More »
Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »
Complaint AIRMATIC fault message in instrument cluster. Cause An internal control unit fault led to the specified fault codes. Remedy Replacement of CAIRS unit 51/8 does not remedy the problem. Perform AIRMATIC software update on R24. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) ... Read More »
Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see Picture 1 and Picture 2, pos. 90, folds down while side windows are being lowered (opened). Read More »
Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see Picture 1 and Picture 2, pos. 90, folds down while side windows are being lowered (opened). Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 Platform) vehicles, the supplementantal restraint system ("SRS") control unit software does ... Read More »
Complaint Metallic noises from area of instrument panel Cause Due to a possible drop in torque at the screw connection of the NVH struts in the engine compartment (see picture in the attachment), noises may be perceived in the area of ... Read More »
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles equipped with Michelin-branded tires, the maximum tire pressure shown ... Read More »
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2020-2021 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles equipped with Michelin Primacy Tour A/S ... Read More »
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
Complaint a?? Seats cannot be adjusted a?? Seats cannot be folded a?? Seats in the 2nd seat row cannot be locked or unlocked a?? Normalization cannot be performed in its entirety using XENTRY Cause Under analysis Remedy *Make sure ... Read More »
If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (N40/3) software is currently in development. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles equipped with Michelin-branded tires, the maximum tire pressure shown ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles, the electrohydraulic suspension may not meet current specifications. Read More »
1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2020 GLS-Class vehicles (X167 platform), the stop plate on the front axle suspension struts may not have been installed ... Read More »
The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. Read More »
The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2020-2021 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles equipped with Michelin Primacy Tour A/S ... Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2020 GLS-Class vehicles (X167 platform), the stop plate on the front axle suspension struts may not have been installed ... Read More »
