This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Feb 04/24 I was getting to go to the store when I started my car and seat belt and supplemental air bag warning light came on. I have tried to contact dealer representative and no call back or respond my e-mail. My brother stop by dealer and they want me to pay $200 just to make a diagnosis. I will give you my name and information but share only if need it.
The occupant detection sensor unit on my car has malfunctioned for the 3rd time. My car has never been in an accident or have had the air bags deployed. The first incident was November 2021 with 24,163 miles. The dealer performed a zero-point reset. The second incident was January 2023 with 53,665 miles. The dealer again performed a zero-point reset but charged $170.03 to repair. The dealer told me this is not covered by my extended warranty. The dealer told me if it happened again they would have to replace the sensor and it will cost approximately $1000 - and it is not covered by my Nissan VSC extended warranty. Now it malfunctioned for the 3rd time in May 2023 with 57,155 miles. This appears to be a known issue for Nissan with TSB NTB19-071. I am frustrated that Nissan is asking for payment to replace a faulty sensor that affects air bag deployment in an accident. I believe this is a safety issue that Nissan should pay to replace. My ask is for Nissan to recall these vehicles or voluntarily replace the faulty sensors at no cost to the vehicle owner.
The contact owned a 2019 Nissan Altima. The contact stated while driving approximately 10 mph and making a left turn, another vehicle crashed into the front driver's side of the vehicle. All the air bags did deploy. The contact stated the driver-side air bag deployed under the steering wheel causing him to fracture his right leg and his right knee. The contact sought medical attention at a hospital for 11 days and had surgery on his right leg. The contact also stated his front passager had injuries caused by the seat belt. The front passenger sought medical attention and had surgery to have a small portion of her bowel removed. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was not drivable and was towed to the insurance company's tow yard. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 32,812.
2019 Niss Altima 3-12-2022 McDonald County, MO Vehicle was rammed and forced off the road causing the vehicle crash into trees. The vehicle received heavy damage to the front and rear. AIR BAGS DID NOT DEPLOY. The driver struck his head on steering wheel or windshield. Sheriff's office investigating. Nissan has not been notified yet. Towing yard and sent pictures to the insurance company. Driver and passenger was put in great risk.
I had an accident on the highway and obtained severe frontal damage totaling over $5000 and the airbags did not deploy at all, I purchased the vehicle 0N the 30th of May 2019
A D V E R T I S E M E N T S
- Rohnert Park, CA, USA