TSB List for the 2017 Porsche Cayenne

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

STEERING

  • TSB #122-N6B7V-12

    NHTSA ID #10125212

    • Date Announced: NOVEMBER 02 2017
    • Additional Info: How to Fix

    Summary: Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulate

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SERVICE BRAKES, HYDRAULIC

  • TSB #122-X8H9Y-08

    NHTSA ID #10143838

    • Date Announced: JULY 24 2018
    • Additional Info: How to Fix

    Summary: Subject: Connecting-rod bearing Situation: At high engine speeds and with the high lateral acceleration forces that occur when driving on race tracks, the oil pressure can drop if the engine-oil level is low. In this case, the connecting

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ENGINE (PWS)

  • TSB #122-X3H4Z-10

    NHTSA ID #10145566

    • Date Announced: SEPTEMBER 26 2018
    • Additional Info: How to Fix

    Summary: Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate

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  • TSB #122-P7P6D-08

    NHTSA ID #10143835

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: Technical Background The issue is caused by incomplete cutting of the drain flap at the parts supplier. When the flap is not cut all the way back, it is not able to open fully. The drain will clog.

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  • TSB #122-P5G7U-07

    NHTSA ID #10143521

    • Date Announced: JUNE 28 2018
    • Additional Info: How to Fix

    Summary: Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

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  • TSB #122-R9H5B-07

    NHTSA ID #10143299

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.

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  • TSB #122-R9H5B-07

    NHTSA ID #10143523

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.

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ENGINE AND ENGINE COOLING

  • TSB #122-L6Q4X-01

    NHTSA ID #10125193

    • Date Announced: DECEMBER 13 2016
    • Additional Info: How to Fix

    Summary: Symptom: The engine will not start at times and the fault code P0607 Control unit faulty is stored in the fault memory. Cause: The DME control unit can become damaged via the electric wires as a result of electrostatic discharge of the th

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ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

  • TSB #122-D2Y3E-01

    NHTSA ID #10125190

    • Date Announced: DECEMBER 13 2016
    • Additional Info: How to Fix

    Summary: The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the "Check Engine" warning is activated. However, a faulty turbocharger can also be

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ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

  • TSB #122-A6Z3V-03

    NHTSA ID #10130121

    • Date Announced: FEBRUARY 13 2018
    • Additional Info: How to Fix

    Summary: Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the con

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FUEL SYSTEM, GASOLINE

  • TSB #122-P5G7U-07

    NHTSA ID #10143297

    • Date Announced: JUNE 28 2018
    • Additional Info: How to Fix

    Summary: Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

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  • TSB #122-A5L9U-04

    NHTSA ID #10134861

    • Date Announced: MARCH 13 2018
    • Additional Info: How to Fix

    Summary: Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump a

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POWER TRAIN:AUTOMATIC TRANSMISSION

  • TSB #122-B6P3D-03

    NHTSA ID #10130123

    • Date Announced: FEBRUARY 06 2018
    • Additional Info: How to Fix

    Summary: Symptom: Hard or jerky gear changes. Cause: This is caused by the transition phase when changing from the engaged gear to the target gear. Various components of the powertrain affect the shifting quality. Remedial Action: In the event

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POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

  • TSB #122-X3H4Z-10

    NHTSA ID #10145566

    • Date Announced: SEPTEMBER 26 2018
    • Additional Info: How to Fix

    Summary: Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate

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  • TSB #122-M3B5L-03

    NHTSA ID #10130118

    • Date Announced: FEBRUARY 06 2018
    • Additional Info: How to Fix

    Summary: Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate

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ELECTRICAL SYSTEM

  • TSB #122-F9S5J-09

    NHTSA ID #10148792

    • Date Announced: AUGUST 23 2018
    • Additional Info: How to Fix

    Summary: Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December 20

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  • TSB #122-R7X8Y-09

    NHTSA ID #10148786

    • Date Announced: AUGUST 01 2018
    • Additional Info: How to Fix

    Summary: Customer Concern Customer complains of vehicle stalling and/or Check Engine Light illuminated (DME fault code ?P032200 Engine speed sender - no signal? or ?P032100 - Engine speed sensor, implausible signal? may be stored). Technical Backg

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  • TSB #122-B9L7S-07

    NHTSA ID #10143300

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in

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  • TSB #122-B9L7S-07

    NHTSA ID #10143524

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in

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  • TSB #122-F4U4P-04

    NHTSA ID #10134874

    • Date Announced: MARCH 13 2018
    • Additional Info: How to Fix

    Summary: Model Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to bat

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  • TSB #122-T7Y5Q-12

    NHTSA ID #10125213

    • Date Announced: NOVEMBER 06 2017
    • Additional Info: How to Fix

    Summary: Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg

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  • TSB #122-Q3V5G-10

    NHTSA ID #10119317

    • Date Announced: SEPTEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulate

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  • TSB #122-E3D6M-12

    NHTSA ID #10120623

    • Date Announced: NOVEMBER 18 2016
    • Additional Info: How to Fix

    Summary: Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o

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  • TSB #122-E3D6M-12

    NHTSA ID #10119298

    • Date Announced: NOVEMBER 18 2016
    • Additional Info: How to Fix

    Summary: Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o

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ELECTRICAL SYSTEM:BATTERY

  • TSB #122-A3L7Z-10

    NHTSA ID #10119311

    • Date Announced: SEPTEMBER 26 2017
    • Additional Info: How to Fix

    Summary: Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage battery. Service Information: In many cases, technicians noted one or more of the following root causes: a) Corrosion on Ground Pin 6B (Se

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  • TSB #122-S5L3F-07

    NHTSA ID #10120787

    • Date Announced: JUNE 13 2017
    • Additional Info: How to Fix

    Summary: Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.

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  • TSB #122-Y6R5S-07

    NHTSA ID #10120788

    • Date Announced: JUNE 13 2017
    • Additional Info: How to Fix

    Summary: Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is h

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ELECTRICAL SYSTEM:WIRING

  • TSB #122-P5G7U-07

    NHTSA ID #10143521

    • Date Announced: JUNE 28 2018
    • Additional Info: How to Fix

    Summary: Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

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DIGITAL INSTRUMENT PANEL

  • TSB #122-J8L7U-03

    NHTSA ID #10130115

    • Date Announced: FEBRUARY 08 2018
    • Additional Info: How to Fix

    Summary: Customer Concern: The customer observes a Malfunction Indicator Lamp (MIL). (Note: Typically, this MIL is the only symptom of this issue.) Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage

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ELECTRICAL SYSTEM: SOFTWARE

  • TSB #122-E9N4X-01

    NHTSA ID #10127491

    • Date Announced: DECEMBER 12 2017
    • Additional Info: How to Fix

    Summary: Optimized software for Porsche Communication Management (PCM) 4.0 has been used in standard production in order to further improve the general performance of the system. These optimizations must be implemented retrospectively even for veh

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  • TSB #122-H9J9F-10

    NHTSA ID #10122100

    • Date Announced: SEPTEMBER 27 2016
    • Additional Info: How to Fix

    Summary: PCNA is aware of this this issue. Please use this workaround until a permanent countermeasure can be applied: Use the instructions in WM 915255 Replacing Central Computer to properly encode the central computer to enable the Connect servi

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ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

  • TSB #122-A4N7P-09

    NHTSA ID #10117507

    • Date Announced: AUGUST 14 2017
    • Additional Info: How to Fix

    Summary: Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn

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TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  • TSB #122-P4L5H-09

    NHTSA ID #10148791

    • Date Announced: AUGUST 17 2018
    • Additional Info: How to Fix

    Summary: Equipment: Tire Pressure Monitoring (TPM) 433 MHz (I-no. 7K3) Subject: Control unit for Tire Pressure Monitoring (TPM)

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TRAILER HITCHES

  • TSB #122-A4N7P-09

    NHTSA ID #10117507

    • Date Announced: AUGUST 14 2017
    • Additional Info: How to Fix

    Summary: Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn

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BACK OVER PREVENTION

  • TSB #122-R4C7X-08

    NHTSA ID #10143841

    • Date Announced: JULY 03 2018
    • Additional Info: How to Fix

    Summary: Subject: Front camera Symptom: The customer complains that certain functions of the front camera are not available at times: Lane Change Assist not available Porsche Dynamic Light System not available Traffic sign recognition not avail

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EQUIPMENT

  • TSB #122-B9L7S-07

    NHTSA ID #10143524

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in

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  • TSB #122-P6P7K-10

    NHTSA ID #10119330

    • Date Announced: OCTOBER 20 2016
    • Additional Info: How to Fix

    Summary: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the p

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EQUIPMENT:ELECTRICAL

  • TSB #122-N9F6H-01

    NHTSA ID #10125194

    • Date Announced: DECEMBER 13 2016
    • Additional Info: How to Fix

    Summary: Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: I

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #122-B9V4V-06

    NHTSA ID #10142252

    • Date Announced: MAY 10 2018
    • Additional Info: How to Fix

    Summary: Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has

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  • TSB #122-T5P5F-07

    NHTSA ID #10120786

    • Date Announced: JUNE 27 2017
    • Additional Info: How to Fix

    Summary: Information: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles.

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EQUIPMENT ADAPTIVE

  • TSB #122-R9H5B-07

    NHTSA ID #10143523

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.

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  • TSB #122-B9L7S-07

    NHTSA ID #10143524

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in

    More Information »

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