CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.
Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.
10.0
really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
10,040 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced failure. VIN tool confirms parts not available.
The contact owns a 2009 Toyota Matrix. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Severn, MD, USA
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Takata recall passenger side air bag. Received notice in Jul;Y 2016. It is now March 2017.advised not to allow any passenger to ride in the front passenger seat. This is a terrible inconvenience. After 8 months Toyota should make the remedy a priority. This is unacceptable.
Takata recall - the manufacturer has sent us a letter asking us to not operate the vehicle with an occupant in the front passenger seat, but has not provided a fix. This severely reduces the utility of my vehicle - reducing its passenger capacity by 25%. in addition, this creates an unreasonable expectation that I am unable to fulfill due to the necessities of everyday life. I feel that the dealer and/or Toyota has failed to provide a remedy to the takata airbag defect within a reasonable time and request restitution for the lost utility and inconvenience.
The contact owns a 2009 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I do not think that a safety recall that can cause death should be ignored and simply telling me not to use the passenger seat is unacceptable as my family only has one car and uses all the seats. I need my car fixed or a replacement vehicle.
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 17V006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Takata recall - 16V-340 &17V-006 Toyota does not have a solution for the airbag inflator (zone B) this is only family vehicle. My working vehicle, I read the details on the recall notice. Metal debri can fly if the airbag is deployed. I have a 10 month old that rides in the back seat and am afraid the debri will reach her as well. I would appreciate if Toyota would work with me to find a solution immediately!
The air bag light came on and it is a recall on the passenger air, but they are informing that it is nothing that can be done, until the another notice comes out and the parts are available for repair. This is a very big inconvenience and a disadvantage on the behalf of Toyota. The only solution Toyota suggest until the remedy or parts becomes available is that do not operate the vehicle with an occupant in the front passenger seat to ensure safety. I am very dissatisfied with Toyota and other measures should be taken in order to ensure safety of my vehicle.
Takata recall we received the notice of recall last may (2016). We have received no other notification from Toyota or the oem manufacturer (takata). Given the potential severity of the problem, I do not consider this "timely" on Toyota's part and request they be encouraged to get this done. Please note that the recall notice advises us not to operate the vehicle with anyone in the front passenger seat. This is a significant limitation. I realize that the remedy can't be accomplished overnight but it seems like some progress should have been made in the 9 months since we received the notice. In all other respects the vehicle has been excellent and the two previous recalls were accomplished quickly.
Takata recall. Currently 8.5 months pregnant. Due to the fact that Toyota cannot guarantee not only a timeline till when a solution will be provided to resolve the recall, but that the passenger airbag will not deploy with no one in it, my vehicle is not safe to drive. The risks greatly outweigh any benefit of driving the vehicle.
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Pacifica, CA, USA