Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect...updated 07/31/17

- Lebanon, PA, USA

Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mcdonough Toyota located at 918 richmond ave, staunton, va 24401) who confirmed that remedy parts were not available. The manufacturer was not made aware of the issue. The contact was informed that owners would receive a second notice once remedy parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fishersville, VA, USA

Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags) for the passenger frontal inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The dealer had to order parts and stated that they would contact the owner once they arrive. A month later, the contact called the dealer back and was informed that they had to order the parts again. The dealer stated that they could only hold the parts for a month when the contact disclosed that she was going on vacation. The contact had not experienced a failure. Parts distribution disconnect.

- Newport Ritchie, FM, USA

I have visited fordham Toyota at 235 West 154th street New York, NY on 4/21/2017; and 5/17/2017 and I was told the part was on hold. On 5/11/2017 I received a call and I was told to return on 5/15/2017 to install the required part. My car was kept in the dealer until 3pm. And then was told that the part was not available. I have missed (2) days of work due to this issue and it has not been resolved. I feel Toyota is not making any effort to remedy this issue, please advise.

- Bronx, NY, USA

Takata recall it has been almost one year since the recall was issued and the status is still listed as incomplete. I have been driving with unsafe airbags for a year and this issue should be remedied.

- Moreno Valley, CA, USA

I received notice from Toyota 2-24-17 re: Recall. On 4-28-17, I was given as appt't to have fixed on 5-2-17. I was at Toyota for 1 hr., saw my car be driven out to parking area. After 5 min., I inquired why they were not working on it, and was told parts not in.!!!over two months, and still no word as to when it will be corrected.

- Bloomfield, NJ, USA

Takata recall letter that we received from Toyota directed us to stop using the passenger seat in the car due to safety concerns, and advised that we would receive further instructions in April. It is now may and we have not heard from Toyota and the local dealership advises us that no remedy is available for us. We are not able to safely use the vehicle as a family, and we have no idea when or if we will be able to use the vehicle safely again. The vehicle is currently being used daily by driver only, and it is unclear whether the vehicle poses a threat to driver's safety.

- Columbia, MO, USA

Takata recall - this defect is not being remedied within a reasonable time

- Durham, NC, USA

Takata recall Toyota motor corporation usa sent me a notice falsely claiming that the parts to fix my passenger side airbag were in stock. I called the dealer on 5/1/2017 and told them I wanted to get this recall done. I told the dealer the model and year of my car. I was told to bring the car in. When I arrived at the dealer, I was told that they did not have a part in stock that was necessary to perform the recall repair. The dealer further stated that the part was on back order and they did not know when it would come in. I called the Toyota motor Corp usa national hot line for the recall and asked when the part(s) would come in. The representative did not know. I was put on hold while the representative called the dealer. When the representative came back on the line, she stated the she spoke to the dealer and the dealer said the parts(s) order was not in stock at the place that they were submitting the order to and that he did not know when the part would be delivered to the dealer. Because of the above statements I believe that Toyota motor corporation knowingly sent out a recall notice stating that the parts were available when they were not in stock. I would like to request that an investigation be instigated to determine how many notices were sent out to vehicle owners saying that parts were available when their were either not enough parts in stock to fulfill the notices that were sent out and or the parts were not in stock at the time the notice was sent.

- Anaheim, CA, USA

Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that the recall required three parts and they had not received one of them from the manufacturer for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Carmel Valley, CA, USA

Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Alachua, FL, USA

Takata recall. The contact owns a 2009 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Concord, NC, USA

Takata recall -my local dealer is Toyota of santa barbara ca is about 3 miles from my work and the service manager kurt invited me to use the oxnard store about an hour away because on a previous service visit I left a negative review of my service experience. I want the passenger airbag repaired rapidly from my local store now that the part is in stock and want a rental or loaner vehicle until the repair is completed

- Santa Barbara, CA, USA

Takata recall, last June 2016 Toyota let us know the passenger side air bag was a takata air bag but has done nothing to fix the problem. We called Toyota of orange 4 time seance we received the notice the last time we where told to get an attorney by the receptionist. If serious death or injury can be caused why doesn't Toyota of orange take the matter more seriously. Being told over and over there is no fix at this time, or as I said above " get an attorney". how dose Toyota motor sale called there notice important safety recall (interim notice) and there dealership dose not take the matter serious. This is important to me and my family, but not to Toyota motor sales or Toyota of orange.

- Brea, CA, USA

Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 09V338000 (service brakes, hydraulic); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Dear Park, TX, USA

Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator for the passenger side air bag was illuminated. The approximate failure mileage was 72,000. The manufacturer was made aware of the failure. Parts distribution disconnect...updated 06/21/17 air bag has been replaced.

- Weaverville, NC, USA

Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.

- San Diego, CA, USA

Takata recall I received notification over a year ago from Toyota about the recall. I just called today and they said the parts are still not available and I could try calling again in "a couple of months." What is a reasonable time frame for this issue to be fixed?

- Riverside, CA, USA

Takata recall. I received the interim notice from Toyota that states "...we recommend that you do not operate the vehicle with an occupant in the front passenger seat...". I use my vehicle for my family and toyo is recommending that I not use it. Does Toyota plan to provide loaner vehicles or rental car re-imbursement for the period when my vehicle is not operable as a 5-passenger vehicle with passenger air bags? I don't understand how they can sell me a vehicle and then not use it for its described purpose. Clarification would be appreciated. Thanks.

- Granite City, IL, USA

Takata recall. The contact owns a 2009 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/30/17

- Pawleys Island, SC, USA