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7.0

pretty bad
Typical Repair Cost:
$60
Average Mileage:
53,400 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. new clips (1 reports)
  2. new windshield passenger side outer pillar (1 reports)
2016 Ford Explorer body / paint problems

body / paint problem

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2016 Ford Explorer Owner Comments

problem #2

Feb 022020

Explorer Sport 3.2L V6

  • Automatic transmission
  • 37,389 miles

A D V E R T I S E M E N T S

click to see larger images

door trim falling off

Well I was obeying the spreed limit going down N127 towards Jackson Michigan near page exit, out of No where... The passenger side windshields outer piller flew off my vehicle shattering too pieces on an off ramp. I have had vehicle only 3 months it has only 37,000 miles.. Like brand New still... This pillar should not just be flying off whenever, to where it could have caused an accident if it hit someone's windshield. I feel like it did put me and my family at risk of being in an accident and people should be aware.

When I researched, I have found almost 5 identical complaints in past 5 months. Replacement on eBay is like $50 supposedly 2011-2016 all fit same way.... Doesn't the car companies supposedly be progressive? This has never happened to me with any other vehicle I have driven in my life.

It is sort of embarrassing. Not just for me but too Ford as a Car Manufacturer, I use too love. This is my second all Black Ford explorer except my 2003 did not have this pillar cover it was part of the do I believe windshield extended out more. This will probably be my last.

Really hope warranty/insurance/dealership covers the cost of the repair. Should be a quick fix for someone who knows what they are doing.

- Alison W., Jackson, MI, US

problem #1

Dec 272018

Explorer Platinum 3.5L V6 Tt

  • Automatic transmission
  • 69,332 miles

2016 Explorer Platinum. 72k miles. Engine surging on every warm start. Dealer not able to repair. Not sure what it is. Front windshield trim almost blew off, had to stop and pull it off then glue it back on when I got back home. Side lower trim on drivers door was falling off, plastic connectors broke. Infotainment system was extremely laggy and the GPS didn’t work at times. Even after dealer update it still didn’t work properly. Rear roof seal around back door hinges was cracking causing water to leak inside. Hood is aluminum and the paint will bubble on pretty much all Explorers and come off. Transfer case is a sealed unit not allowing for any servicing or fluid changes. Transmission did not shift smoothly and would probably need to be rebuilt, dealer checked software and said it was up to date.

I bought this car used and only kept it for a few months before trading it back in for a VW Atlas. Much better built vehicle and super roomy.

I’m very disappointed in the lack of quality from the Explorer and am ashamed that Ford would make a car with this many known issues and not covet under a recall. I’m so happy to be done with this car.

- imn2vws, Fuquay Varina, US

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