CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at highway speed the rear window suddenly shattered with no apparent external force. There was a loud pop/bang and rapid decompression in the cabin and the entire rear window was shattered. Upon checking the damage after stopping the car, the glass had blown outward. There were brake lines emanating from a point near the rear wiper, although there was no visible mark on the glass or the wiper of an impact.
The contact rented a 2012 Ford Focus. The contact stated that after engaging the defroster, the windshield cracked all the way from the left to the right side of the vehicle. The vehicle was not taken to dealer. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was repaired. The VIN was not available. The failure and current mileage was unknown.
The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 65 mph, the sunroof shattered causing glass to fall into the vehicle. The contact also stated that the sunroof was closed at the time of the failure. The vehicle was taken to the dealer for diagnostic testing where the contact was informed that the sunroof needed to be replaced. The manufacturer was contacted about the failure. The vehicle was not repaired. The approximate failure mileage was 11,200.
The contact owns a 2012 Ford Focus. The contact stated that while driving 25 mph, a rock struck the windshield, causing the windshield glass to shatter. The vehicle was taken to the dealer for inspection but was not repaired. The manufacturer was notified of the failure and provided no assistance. The failure mileage was 10,000.
While driving home from work, at about 4:00 in the afternoon, the moonroof glass exploded outward. No damage from debris or falling objects on the glass. Windows and moonroof were closed. A/C set at 71 degrees. Temperature outside showed to be 102 degrees. Car was parked under covered parking at work for 10 hours before driving home.
A D V E R T I S E M E N T S
- Utica, NY, USA