CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.
The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.
10.0
really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
38,533 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"takata recall" initially the car started shaking and making terrible noises. After parking it, the car would not go into reverse. It was towed to a "dealer" facility where they did some "repairs" on the transmission.....$600. The car was transferred to me and I have experienced a loss of forward power several times. After a short wait period it will start. I have been involved in an accident.....pulled onto the 4 lane one way highway and lost power....bam. The car also has the "shudder" issue while idling.. it feels like the engine will stall.
Continued problems with transmission shake and shudder during acceleration for a stopped positions, such as red lights, stop signs etc. Also shake and shudder when accelerating coming out of a left or right turn. Shake or shudder most troublesome when trying to accelerate quickly to merge on a busy road with a short access/ramp. It has been occurring since I purchased the car in 2013. Dealer says they have "tried " "software updates" but no improvement or changes, noticed.
Transmission does not accelerate at times and disengages during driving. Tranmission does not shift properly has shaking condition when starting from a stop.
The contact owns a 2013 Ford Focus. While driving various speeds, the vehicle lost acceleration and stalled without warning. The contact drove to jones Ford (5757 rivers ave, North charleston, SC 29406, (843) 744-3311) where it was diagnosed that the clutch needed replacing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000. The VIN was unknown.
I was driving my car and the transmission quit working. A light came on and said transmission overheating pull over. I barely made it to the dealership. When you hit the gas pedal, the card would not go.
- Sparks, NV, USA
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I have had my transmission replaced 4 times before hitting 100,000 miles. At 109,000 miles it began the same problems of shuttering upon acceleration, lower fuel efficiency, and stalling when attempting to accelerate. To say this vehicle is unsafe is a major understatement.
The contact owns a 2013 Ford Focus. The contact stated that the accelerator pedal traveled to the floorboard when it was depressed and the vehicle accelerated roughly. There was a brief delay before the vehicle moved forward. The vehicle also hesitated before shifting into gear. Also, the transmission indicator illuminated. The vehicle was driven to donley Lincoln Ford (1455 coshocton ave, mt vernon, oh 43050, (740) 392-2222) where it was diagnosed that a control module, seals, and the dual clutch needed to be installed. The vehicle was not repaired; however, the control module and seals were covered under warranty. The other part was not. The manufacturer was made aware of the failure and stated that they would not cover the cost of the dual clutches. The failure mileage was 136,000. The VIN was unknown.
The transmission has been repaired or placed 5 times and it still has a shutter in the clutch. What this does upon taking off it start skipping so you don't know if you are going to make it thru the intercesion
The transmission in my car is jumping. I only have 17,000 miles on it. When I took it to my dealer he said it is bad and always was since I bought it. I do not drive it much so it is out of warrentiy. He said Ford knew about it when they sold it to me. I can not afford to have a new transmission put in. I think it is their responsibly. I am scared to drive it. I saw on the nighty news their is a problem. Please help check into this. I believe they are responseable for paying to have this fixed. I am a senior citizen and on a fixed income. Thank you.
My transmission is great progressively worse. The judder, slipping out of gear, deceleration when I need to accelerate, and the random buckling of car is getting too horrible to ignore anymore. My dealership told me that there has been no issues with the transmission and that I was wrong. I am reading way too many of the same stories with the same car. This is getting dangerous and I am stuck with this car. When I accelerate from a stopped position, I feel as if I am riding a bucking Bronco (shuddering). The jolting and shuddering is enough to loosen my kidneys. This has always occurred on my car. But it is getting worse. But according to Ford, this is 'normal' and 'this transmission is suppose to feel like a manual.' I have driven manual transmission cars and they do not behave this way. They have made it seem like cars are suppose to drive this way now.
I purchased a brand new 2013 Ford Focus in June 2013, I began having issues with the car lurching and shuddering in fall 2014. When I apply my foot to the gas, the car hesitates and then lurches and shudders before fully accelerating. The problem is the transmission. When going uphill, the car hesitates and shudders excessively. The shuddering is worse in cold weather and when air conditioner is running in hot weather. I was told it was an issue with the clutch in the transmission and it was replaced in Oct 2014. In Jan 2016, I was back with the same problem and they gave the same fix. There were recalls that required reprogramming which I had done but the shuddering continued. 4 months ago, I was told it was not shuddering outside of normal amounts and I had to pay for the repairs even though it should have been covered under my dealer warranty. When I got the car back it was still shuddering and I have not gone back. If I get the car serviced anywhere else, I lose the lifetime power train warranty that the specific dealership offered. I cannot afford a new car nor can I continue to pay out of pocket for repairing the same problem over and over again. The problem is continuing and I am frustrated with the service managers attitude about getting it fixed. The last time it was "fixed" was March 2019 but the shuddering never went away. I was told the transmission would re-learn my driving style and it would go away.
1. the transmission jumped at intersection once. The transmission did not switch from park to drive once. The software was re-configured several times but it still not running smoothly at low speed. This issue happened since I bought the car in new. 2. the fuel tank indicator did not show correct fuel level. The engine light on. The car seems loosing power. Had to bring the car to the dealer to re-configure the software.
Along with the myriad of Ford dps6 transmission problems, and repairs over the past 4 years, I alsoy had an event that could have caused a fatality directly related to the performance of the power train and engine. While attempting to make a light acceleration for a city green traffic signal for a left 90 degree turn the car unilaterally increased the speed and RPM's. the car was moving so fast I nearly hit a tree on the opposite side of the intersection at a high rate of speed. I had to repeatedly hit the gas peddle with my foot to stop the acceleration, while maintaining directional control of the vehicle. I am still waiting for Ford to contact me about the other fuel recall issue related to this vehicle so they can address this issue as well.
The vehicle stutters, shakes, shudders, grinds, and jerks when accelerating from a stand still or accelerating out of a a lower turn. I had the clutch replaced a year ago but that only solved the problem for a few months. Now it's worse than ever and I drive it exactly how the Ford mechanic people described. Crossing 4 lane highways has become a risky endeavor now as I never know if the car will stall or lag or accelerate fast enough to get through. I voiced this safety concern with Ford more than once but they didn't care. The Ford shop has tried to convince me the issue was my own fault because of how I drive it but I've seen many other similar complaints online. They also blamed the problem on a leaky seal within the clutch and ensured the replacement would fix the issue but clearly it hasn't. the whole design is defective but Ford literally doesn't care. Personally, I never carry any passengers because I never know when I'll be stranded or get into an accident because of this transmission/clutch issue. I also get regular oil changes and other basic car maintenance to try to be as safe as possible but I feel it's a time bomb.
When attempting to pull out into traffic from a stop, the car suddenly lost power. Pressing the accelerator was just causing the engine to rev. Then the car shifted into gear and suddenly lurched forward. It then dropped out of gear and lost power again. Car continued to shift randomly, drop out of gear, and suddenly shift into gear and accelerate creating a very dangerous situation. It would not shift correctly after that until I took it to a dealership and they updated the transmission control module software. Service advisor at the dealership said this was a common problem and would likely happen again.
I have a 2013 Ford Focus SE. I bought it used at 84K miles from a dealership in February of 2019. First time I got gas after buying the car it had trouble starting afterwards. Had that fixed and it doesn't stall but the miles to empty reads incorrectly now. Also started making a grinding sort of noise when I'm going up slight inclines. When I go from a stop light or stop sign it shudders during accelerating. I was getting onto the highway and had to stop on the entrance ramp due to road work and almost couldn't get enough power to get onto the interstate. Currently this website is saying all of my recalls have been repaired.
The contact owns a 2013 Ford Focus. While driving 30 mph, the vehicle decelerated and the check engine indicator illuminated. The contact stated that the vehicle lost power when making turns or coming to a stop. The contact called dave sinclair Ford (7466 S lindbergh blvd, St. Louis, mo 63125, (314) 892-2600) and was informed that there was no remedy. A loaner vehicle was not provided. The vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact to work out the issue with the dealer. The failure mileage was 113,762.
Car would not start. Jump started battery. Dashboard reference transmission error. Press ok to clear the message. Shifted from park to reverse and the car would not move. Shifted to drive and car would not move. The vehicle has been to the dealership for the intermediate shifting problems. Ford refers to the shifting problem with transmission as a customer satisfaction program and not a recall. Referencing 14M02 as the control module being the culprit and 14M01 as the transmission clutch being the cousin of the culprit. There are several posting indicating a lack of addressing the faulty issue when driving. We do not believe Ford is taking an active role in identifying tractability of the components we understand there is a lawsuit for this particular problem.
The contact owns a 2013 Ford Focus. While the contact's girlfriend was driving 30 mph, the vehicle shuddered and the gear shifter became stuck in second gear. In addition, the check engine indicator illuminated. The vehicle was taken to bailey Ford of malone (11 state St, malone, NY 12953, (518) 483-5500) where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 21866473. No further assistance was provided. The failure mileage was 70,000.
A D V E R T I S E M E N T S
- Harrison Township, MI, USA